Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Remini
Shelton Street, Covent Garden 71-75
WC2H 9JQ London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Remini service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Remini: Step-by-Step Guide
What is Remini
Remini is a mobile and web app that uses AI to enhance, restore, and upscale photos and videos. It offers free features plus subscription tiers that unlock higher limits, faster processing, and "Pro" or unlimited enhancements depending on the plan.
The app is distributed through its website and major app stores; billing and cancellation often depend on where you purchased the subscription (App Store, Google Play, or directly through Remini).
How to cancel Remini
- If you subscribed via Apple (iPhone/iPad): open Settings → tap your name → Subscriptions, or open the App Store → tap your profile → Subscriptions. Locate Remini and tap Cancel Subscription. Cancel at least 48 hours before renewal to avoid the next charge.
- If you subscribed via Google Play (Android): open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions. Find Remini and tap Cancel subscription. Follow on-screen steps and keep the confirmation email.
- If you subscribed directly through Remini's website or in-app billing not routed through Apple/Google: sign into your Remini account at the app or website, go to Account or Subscription settings, and choose Cancel or Manage Subscription. If no cancel option is visible, contact Remini support and request cancellation in writing.
- To cancel by mail (recommended for formal record): send a cancellation letter by registered mail (raccomandata A/R) to REMINI ENTERPRISE LTD, Shelton Street, Covent Garden 71-75, WC2H 9JQ, London, United Kingdom. Include your account email, subscription details, request to cancel immediately, and ask for written confirmation. Keep the postal receipt and return receipt for proof.
What happens when you cancel
After cancellation, your subscription will typically remain active until the end of the already-paid billing period; you will not be charged for future periods. Features tied to the subscription will be available until the period expires, then your account reverts to the free tier or restricted features.
Cancelling does not automatically delete your Remini account or the data stored in it. If you want your data removed, you must request account deletion or a data-erasure request under applicable privacy laws; retain confirmation of any deletion request.
Will I get a refund?
Refunds are not guaranteed and depend on where you purchased the subscription and the specific circumstances. Purchases made through Apple or Google are subject to Apple/Google refund policies and are handled through their support processes. Direct purchases through Remini are governed by Remini’s terms and support policies.
Exceptions where refunds are more likely include unauthorized charges, double billing, or where consumer protection laws in your province require a remedy. If you believe you are owed a refund, gather proof (receipts, renewals, screenshots) and contact the seller or the store where you purchased the subscription; if unresolved, you may escalate to your payment provider for a chargeback or contact your provincial consumer protection office.
Remini plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Weekly | approx. C$13.40 | Weekly | Unlimited enhancements (Pro); varies by tier |
| Monthly | approx. C$24 - 27 | Monthly | All AI features; unlimited enhancements (Pro); features vary |
| Annual | approx. C$134 - 240 | Annual | Best value annual subscription; full features |
Your consumer rights in Canada
Subscription and refund rights in Canada are primarily governed by provincial consumer protection laws and federal rules that prohibit deceptive practices. Provinces require clear disclosure of recurring charges and reasonable cancellation methods; many have specific rules on automatic renewals and the need for clear consent.
If you encounter difficulty cancelling or suspect unauthorized billing, you can contact your provincial consumer protection office or file a complaint with the Competition Bureau. You may also seek remedies via your credit card issuer or bank (chargeback/dispute) for unauthorized or erroneous charges. For privacy/data concerns, you may make requests under federal/provincial privacy laws (for example, PIPEDA applies to many private-sector organizations).
Customer experiences
User reports are mixed: many customers praise Remini's AI for restoring and enhancing old photos effectively, and advanced tiers receive positive feedback for speed and quality. At the same time, some users report confusion about pricing differences across platforms, unexpected renewals, and difficulty locating the correct cancellation path (App Store vs Google Play vs Remini website).
Customer satisfaction often depends on where the subscription was purchased: cancellations and refunds are usually smoother when processed through the same channel used for purchase (Apple/Google or Remini support), and keeping clear documentation improves outcomes.
Documentation checklist
- Account email and username; subscription ID or receipt number
- Date of purchase and renewal dates
- Copy/screenshots of the purchase receipt, app store order, or paywall showing the price
- Confirmation screenshots of attempted cancellations and any support correspondence
- Bank/credit card statement lines showing the charges
- Copy of the registered mail receipt and return receipt (raccomandata A/R) if you sent a letter
Common mistakes
Many users cancel the app on their phone but forget to cancel the subscription in the App Store or Google Play, leaving future charges in place. Others wait until the last minute and are billed because the cancellation didn't process before the renewal cutoff.
Some customers contact the wrong support channel (e.g., contacting Remini when the subscription is billed by Apple/Google) and experience delays. Always verify where the charge originates and keep proof of cancellation to avoid disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS subscription) | Possible via Apple support; subject to Apple policies | Low - Medium |
| Google Play (Android subscription) | Possible via Google Play support; subject to Google policies | Low - Medium |
| Direct Remini website / in-app purchase (non-store) | Depends on Remini’s policy and proof; may be more negotiable | Medium |
| Bank/credit card chargeback | Possible for unauthorized or billing errors; depends on issuer | Medium - High |
| Registered mail cancellation (formal notice) | Does not by itself guarantee refund but creates a strong paper trail for disputes | Low - Medium |
After cancelling
Keep cancellation confirmations, receipts, and any support messages. Monitor your bank and card statements for at least one billing cycle to ensure no unexpected renewals. If you were billed after cancellation, contact the vendor and the payment provider promptly with your documentation.
If you need help with refunds or disputes, useful resources include Apple and Google support pages, Remini’s help/contact page, the Competition Bureau, and your provincial consumer protection office. If you want your data removed, submit a deletion request to Remini and keep the confirmation.
Helpful links: Apple subscriptions and refunds, Google Play refunds, Remini official site, Competition Bureau of Canada, Government of Canada consumer protection.
Address
REMINI ENTERPRISE LTD, Shelton Street, Covent Garden 71-75, WC2H 9JQ, London, United Kingdom