Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Roadtrippers
131 E McMicken Ave
45202 Cincinnati
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Roadtrippers service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Roadtrippers: Easy Method
What is Roadtrippers
Roadtrippers is a trip‑planning app and membership service that helps users discover points of interest, plan routes, and organize multi‑stop road trips. It offers free and paid membership tiers with additional features such as more stops per trip, RV routing, offline maps, Autopilot™, and member deals.
How to cancel Roadtrippers
- App Store (iOS): On your iPhone go to Settings → [Your Name] → Subscriptions → Roadtrippers and cancel there. If you cancel, benefits continue until the end of your current billing period. Roadtrippers cannot cancel App Store purchases for you. For details see Roadtrippers help.
- Google Play (Android): Open the Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Roadtrippers and cancel. Access remains until period end. See Roadtrippers help for guidance.
- Web (roadtrippers.com): Log in at roadtrippers.com → Profile → Edit Profile → Subscription Details → Disable Renewal. Auto‑renew is on by default; disabling renewal stops future charges but keeps access until the period ends. See Roadtrippers help.
- Postal mail (recommended for a written record): Send a registered letter (raccomandata A/R or equivalent) addressed to Roadtrippers, LLC, stating your account email, subscription level, purchase/renewal date, and that you request cancellation (and whether you request a refund). Use registered mail for proof of delivery to: Roadtrippers, LLC 131 E McMicken Ave Cincinnati, Ohio 45202 United States. Keep a copy and tracking/receipt.
What happens when you cancel
When you cancel, auto‑renewal stops so you will not be charged in the next billing cycle. You keep access to paid features until the end of the current paid period. Cancelling does not necessarily delete your account or trip data; your account will typically revert to the free tier limits (for example, limited stops per trip). If you purchased via the App Store or Google Play, those stores control billing and refunds; Roadtrippers cannot directly cancel or refund store‑processed purchases on your behalf.
Will I get a refund?
Roadtrippers’ Terms of Use state that membership payments are non‑refundable. As an exception, Roadtrippers may consider a courtesy refund if requested within a short grace period (typically within 3 days of a new purchase or within 7 days of a renewal). For subscriptions purchased through the iOS App Store, Apple handles refunds and Roadtrippers cannot issue them - you must request a refund from Apple. For Google Play purchases, Google handles refunds; in practice Roadtrippers can process grace‑period refund requests for web and sometimes advise on Play Store requests, but it cannot override Apple/Google store policies. See Roadtrippers refund policy for details.
Roadtrippers plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic (Annual) | C$35.99/year | Annual | Plan up to 3 trips, 20 stops per trip, trip export, custom map styles, additional map styles |
| Pro (Annual) | C$49.99/year | Annual | Plan up to 5 trips, 50 stops per trip, no ads, trip collaboration, navigation, trip export, custom map styles |
| Premium (Annual) | C$59.99/year | Annual | Unlimited trips, 150 stops per trip, Autopilot™ , RV GPS, overnight RV parking, member deals, live traffic, offline maps, no ads, trip collaboration, navigation, trip export, custom map styles, map overlays |
| Premium (6‑Month) | C$29.99 per 6 months | Semi‑annual | Same as Premium annual but billed semi‑annually |
Your consumer rights in Canada
Canadian federal consumer protection provides limited cooling‑off rights for certain contracts, but these generally do not apply to digital goods and subscriptions. There is no statutory 14‑day cancellation or refund right for digital subscriptions in most cases; refunds are governed by the vendor’s policy unless there is a defect. Canadian rules require clear disclosure of auto‑renewal terms and an easy method to cancel; Roadtrippers documents auto‑renewal and offers cancellation methods, though some users report problems in practice. If you believe a charge is unreasonable or non‑compliant, you can contact your payment provider or bank to dispute the charge, but success depends on the circumstances and supporting documentation.
Customer experiences
Users commonly praise Roadtrippers for an intuitive trip‑planning interface, discovery features, useful RV trip tools, and capabilities for dynamic replanning and map integration. Some reviewers highlight helpful AI suggestions and easy organization of attractions and stops. However, reviews also report problems: unexpected or poorly communicated auto‑renewals, difficulty reaching support, routing suggestions that are unsuitable for large RVs, limited functionality in the free tier (e.g., low stop limits), and denied refund requests. These mixed experiences suggest confirming cancellation and keeping documentation when you act.
Documentation checklist
- Account email and username
- Receipt or transaction ID and purchase/renewal date
- Subscription platform (App Store, Google Play, or Web)
- Screenshots of subscription status, billing entries, and cancellation confirmation
- Support ticket numbers or email exchanges (if any)
- Postal mail tracking/receipt if you send registered mail
- Government ID if required to verify ownership (only provide if requested and over a secure channel)
Common mistakes
Avoid these typical errors: assuming cancelling on the website will stop App Store or Google Play billing (you must cancel in the store where you paid), failing to disable auto‑renewal even after thinking you cancelled, waiting beyond the short grace period if you want a courtesy refund, and not keeping proof of cancellation or purchase. For postal notifications, sending regular (non‑registered) mail without tracking often provides no proof of delivery. Also, contacting Roadtrippers support without including purchase details or transaction IDs can lengthen resolution time.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; Roadtrippers cannot issue refunds for App Store purchases | Medium |
| Google Play (Android) | Refunds handled by Google; Roadtrippers may assist with grace‑period requests but cannot override Google policies | Medium |
| Web (roadtrippers.com) | Non‑refundable by default; courtesy refunds may be possible within a short grace period | Easy |
| Postal mail (registered) | Refund unlikely unless within vendor policy; used mainly to create a formal paper trail | Hard |
After cancelling
After you cancel, verify that auto‑renewal is disabled and retain all confirmation messages or screenshots. If you paid through the App Store or Google Play and want a refund, submit a request through Apple or Google support; for web purchases contact Roadtrippers support. If a charge posts after cancellation, check your payment statement and contact your bank or payment provider to dispute unauthorized charges, providing the documentation checklist items above.
Helpful links: Roadtrippers cancellation and refund articles - How to cancel or manage membership, Refund policy. For store refunds: Apple report a problem and Google Play refund requests.
Address
To send a registered postal cancellation or formal notice (recommended for proof of delivery) send to:
Roadtrippers, LLC
131 E McMicken Ave
Cincinnati, Ohio 45202
United States
Send by registered mail / raccomandata A/R (or equivalent tracked service) and keep the tracking/receipt as proof of delivery.