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I hereby notify you of my decision to terminate the contract relating to the Slumber service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Slumber: Easy Method
What is Slumber
Overview
Slumber is a sleep‑focused mobile app that offers narrated stories, ambient sounds and guided sessions designed to help users fall asleep and improve sleep quality. It is available on iOS (App Store), Android (Google Play) and via web resources linked from the developer site.
How to cancel Slumber
- If you subscribed on iOS (App Store): open your iPhone/iPad Settings or the App Store app, go to your Apple ID > Subscriptions, find Slumber and turn off Auto‑Renew. Note that the App Store handles billing changes.
- If you subscribed on Android (Google Play): open the Google Play Store app, tap your profile > Payments & subscriptions > Subscriptions, select Slumber and cancel there. (Google Play subscription settings control billing.)
- If you subscribed via the web or directly through Slumber: check the account or billing area at slumber.fm/terms or use the support/contact form on the Slumber website to request cancellation and confirmation.
- After you request cancellation by the method above, email Slumber support for confirmation and, as a final step if you need an official termination notice, send a registered letter (raccomandata A/R) to the developer headquarters in Toronto (address below) requesting account cancellation and confirmation of no further charges.
What happens when you cancel
When you cancel a Slumber subscription through the platform where you purchased it, your access to premium content typically remains until the end of the paid billing period; auto‑renewal will be turned off so you are not charged again at the next renewal date. Your account data (saved preferences, history or progress) may remain on Slumber’s servers according to their privacy policy and terms; consult the Slumber terms on their site for data‑retention details and any options to delete your account.
Will I get a refund?
If you cancel through the App Store (iOS), the App Store listing for Slumber states that refunds will not be provided for any unused portion of the subscription term. For subscriptions billed through Google Play or billed directly by Slumber on the web, the publicly available sources do not specify an app‑level refund policy, so refund outcomes depend on the platform (Google Play, payment provider) or Slumber’s support discretion. In some cases users have reported obtaining refunds after contacting support, but those appear to be exceptions rather than a published right.
Canadian consumer protection rules may give you remedies in specific circumstances (for example, unauthorized charges, undisclosed auto‑renewal, or major quality issues), but there is no explicit 14‑day, app‑specific cooling‑off guarantee shown in Slumber’s public materials. If you believe you are entitled to a refund under provincial or federal consumer laws, raise this when you contact Slumber and keep documentation of your requests.
Slumber plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Slumber Premium (Monthly) | C$12.49 | Monthly | Full access to premium sleep library |
| Slumber Premium (Annual) | C$49.99 | Annual | Full access to premium sleep library |
| Slumber Premium (Alternate Annual) | C$52.99 | Annual | Full access to premium sleep library |
| Slumber Premium (Intro/Promo) | C$9.99 | Possibly Monthly or Intro | Full access - may be promotional rate |
| Get sleepy with Slumber | C$66.99 | Unknown | Likely includes premium content |
| Slumber Full Access | C$7.99 | Unknown | Access to some content - may differ from premium |
Your consumer rights in Canada
Canadian consumers benefit from federal and provincial consumer protection laws that can apply to digital subscriptions. Rights vary by province and situation, and may include remedies for unauthorized charges, misleading renewal disclosures, or goods/services not delivered as advertised. These protections do not automatically override platform billing rules (Apple/Google), but they can be relevant if a merchant’s practices violate disclosure or sales rules. If you think provincial or federal rules apply (for example, undisclosed auto‑renewal or an unauthorized charge), document everything, contact the merchant first and then reach out to your provincial consumer protection office or financial institution if needed.
Customer experiences
Many users praise Slumber for relaxing and effective sleep content and report tangible improvements in sleep within days. Positive reviews on the App Store highlight high satisfaction with the story library and sound options. On the other hand, some users in forums have reported difficulty obtaining refunds or faced unexpected charges; at least one report indicates a refund was granted only after contacting support, suggesting that refund outcomes can be inconsistent and may require escalation.
Documentation checklist
- Account email and username used for Slumber
- Receipt or invoice showing the subscription charge (App Store / Google Play / payment provider)
- Date you requested cancellation and any confirmation emails
- Screenshot of subscription in your device settings showing active/renewal status
- Copies of any correspondence with Slumber support and the registered mail tracking/receipt
Common mistakes
Many problems arise from confusing where the subscription is billed. If you subscribed through the App Store, cancel in your Apple subscriptions - canceling inside the app or on the website will not stop Apple from renewing. Another frequent mistake is assuming cancellation triggers a refund; as stated in the App Store listing, refunds for unused time are not guaranteed. Customers sometimes fail to keep receipts or confirmation emails; without documentation it is harder to dispute charges. Finally, not following up (email plus registered letter when required) can leave requests unresolved.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | No refund for unused portion stated by the App Store listing; Apple handles billing and refund requests. | Low to moderate - turning off auto‑renew is straightforward, but refunds are rare and handled through Apple Support. |
| Google Play (Android) | Not specified in Slumber sources; refunds depend on Google Play policies and the developer’s support. | Moderate - cancellation via Google Play is simple; refund outcome varies and may require support contact. |
| Web / Direct (slumber.fm) | Not specified; depends on Slumber’s terms and support response, and on applicable consumer protection rules. | Moderate to high - may require contacting Slumber support and sending formal notices (registered mail) for escalation. |
After cancelling
After you cancel, keep evidence of the cancellation (screenshots, confirmation emails, registered mail receipt). If you need to request a refund, start with the platform that billed you (Apple or Google) and follow their refund procedures; if billed directly, use the Slumber support/contact form and reference your documentation and relevant consumer rights. Useful links: Slumber on the App Store - App Store listing; Slumber terms - slumber.fm/terms; manage Google Play subscriptions - Google Play subscription help; Apple subscriptions & refund help - manage subscriptions and request a refund; Canadian consumer protection information - Government of Canada: consumer protection. If you plan to send formal notice by mail, use Canada Post Registered Mail for proof of delivery - Canada Post.
Address
Send registered notices to:
18 King Street East
Toronto, ON, M5C 1C4, Canada