Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Sparked Host
104 E 600 S, Ste 121
84036 Heber City
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Sparked Host service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Sparked Host: Easy Method
What is Sparked Host
Sparked Host is a web hosting provider that offers services such as Minecraft server hosting, game server hosting, Discord bot hosting, domain services, and dedicated servers. They operate an online billing and support system for purchasing, managing, and troubleshooting those hosting services.
The company publishes its own Terms of Service and support documentation, and uses a ticket system and Billing Dashboard to process cancellations, refunds, and account changes.
How to cancel Sparked Host
- Sign in to your account and open the Billing Dashboard, then go to Services → My Services.
- Select the specific service you want to cancel and click “Request Cancellation.”
- If you have any recurring PayPal subscriptions, confirm and cancel those subscriptions in PayPal as well (they must be stopped separately).
- A support representative will process the cancellation after your request is submitted.
- If you change your mind after requesting cancellation, return to Billing Dashboard → My Services, select the service and click “Cancel Cancellation Request”; this will auto-open a support ticket for staff to reverse the cancellation.
- For step-by-step articles see Sparked Host’s support pages: How to cancel a service and How to cancel your cancellation request.
What happens when you cancel
When you request cancellation through the Billing Dashboard, Sparked Host’s support staff will process that request. Access to the service may continue until the end of any paid period unless the cancellation is processed immediately; renewal is stopped so future recurring billing should cease once cancellation is completed. Any data associated with the service (server files, databases, bot data, domain configurations) may be retained or removed according to Sparked Host’s internal policies and the Terms of Service - if you need copies of data, download backups before cancellation and confirm retention policies with support.
Will I get a refund?
Refund eligibility is limited and time-sensitive. Refund requests must be submitted via the ticket system within the stated windows - typically within 48 hours of the transaction for eligible services. Specific guarantees exist: Minecraft server hosting has a guaranteed refund window of 24 hours if Sparked Host fails to fix a problem; Game Server Hosting and Discord Bot Hosting are guaranteed refundable within 48 hours of purchase. Domain services, dedicated servers, and services terminated for abuse/misuse/fraud are non-refundable. Refunds are ultimately discretionary and guided by the Terms of Service, which state refunds are granted only at Sparked Host’s discretion for unresolved technical issues documented in a support ticket. Payments made by cryptocurrency are non-refundable; if a refund is issued it will be in the form of store credit only. For detailed policy text see Sparked Host’s refund and terms pages: Refund policy and Terms of Service.
Sparked Host plans and pricing
| Plan / Service | Price |
|---|---|
| Minecraft Server Hosting | Varies |
| Game Server Hosting | Varies |
| Discord Bot Hosting | Varies |
| Domain Services | Varies |
| Dedicated Servers | Varies |
Your consumer rights in Canada
Sparked Host’s published policies do not reference a statutory 14‑day cooling‑off period for digital products and instead set narrow internal refund windows (24 - 48 hours) and discretionary refund criteria. Under Canadian consumer protection laws, some jurisdictions provide cancellation rights for certain online purchases, but applicability can depend on the product type, how the service was accepted, and the contractual terms. Sparked Host’s Terms of Service note that regional protections may not apply uniformly, so their internal policy may limit refunds even where you might expect consumer protections. If you believe your statutory rights in Canada apply or have a dispute, consider contacting your provincial consumer protection office or seeking independent legal advice for guidance specific to your circumstances.
Customer experiences
Reviews are mixed but generally note fast and effective support as a strong point - many customers praise rapid responses (often within minutes) and specific agents such as Ali, Walson, Esteban, and Niranjan. Users highlight reliability, ease of use, competitive pricing, and highly customizable hosting options. On the other hand, negative feedback commonly centers on difficulty obtaining refunds in some cases, especially when payments were made by mistake; a few customers report refunds being issued only as store credit. There are also occasional reports of performance issues (for example, higher ping from particular locations), though some users found workarounds or received support to address those issues. See community feedback at Trustpilot.
Documentation checklist
- Account email and username.
- Order ID / invoice number and transaction date.
- Service name and server ID (as shown in Billing Dashboard → My Services).
- Payment method and receipt (PayPal transaction ID, credit card receipt, or crypto details).
- Screenshots showing the issue (if requesting a fault-based refund) and copy of any related support tickets.
- Proof of cancellation action (confirmation screen or ticket number) and PayPal subscription cancellation ID if applicable.
Common mistakes
Customers commonly assume cancellations are automatic without stopping external recurring payments - PayPal subscriptions must be cancelled separately or they will continue billing. Another frequent error is missing the narrow refund windows: many refunds require a ticket within 24 - 48 hours of the transaction, and technical refund guarantees differ by service type. Expecting cryptocurrency refunds in the original currency is also a common mistake; crypto payments are non-refundable per Sparked Host’s Terms and any recovery may only be issued as store credit. Finally, assuming a 14‑day automatic cooling‑off period applies can lead to disappointment, since Sparked Host’s policy does not reference such a statutory right and relies on shorter internal windows and discretionary decisions.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Billing Dashboard cancellation (Request Cancellation) | Refund possible only via separate ticket and subject to policy/time limits | Low (cancellation request is straightforward) |
| Cancel recurring PayPal subscription | No automatic refund; cancellation prevents future billing but refunds require ticket and eligibility | Low - Medium (user must also cancel in PayPal) |
| Refund request via support ticket (within 24 - 48 hrs) | Possible for eligible services (24h or 48h windows); discretionary | Medium (time-sensitive and requires documentation) |
| Cryptocurrency payments | Non-refundable (if refunded, store credit only) | High (limited remediation options) |
After cancelling
After cancellation is processed, verify your Billing Dashboard to confirm the service status and that recurring billing has stopped. If you requested a refund, monitor your support ticket and keep documentation handy. For PayPal or other external billing methods confirm the subscription is cancelled on those platforms. For guidance and requests use Sparked Host support pages: refund policy and cancellation instructions. If you need to escalate a dispute or believe Canadian consumer protections apply, contact your provincial consumer protection office or seek legal advice.
Address
For certified correspondence send mail to the corporate address on record: 104 E 600 S, Ste 121, Heber City, UT 84036, USA. For formal notices consider sending by certified mail (raccomandata A/R) and keep proof of delivery.