Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel STELLARFI
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Stellarfi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Stellarfi: Simple Process
What is Stellarfi
Overview
StellarFi is a subscription service that reports recurring and one-time bills to credit bureaus to help users build credit. The product uses a virtual pay card and bank connectivity to process bill payments and offers tiered memberships with different reporting limits and features.
StellarFi is operated from the United States and provides account management via a web dashboard, email support, and an in-dashboard live chat during business hours. Pricing is listed in US dollars; Canadian charges may reflect currency conversion and taxes.
How to cancel Stellarfi
- Preferred (fastest): Log in to your StellarFi account on the web, click your initials → Membership → three‑dot menu → Manage Account → choose "Pause" or "Close". Note the account will only fully close after any in‑flight bill payment clears. For the official help article see StellarFi cancellation help.
- Alternative: Email support@stellarfi.com requesting cancellation and include your account email and any relevant billing details.
- Live chat: Use the StellarFi dashboard live chat (available Mon - Fri 8:00 AM - 6:00 PM CST) to request cancellation if you prefer real‑time assistance.
What happens when you cancel
When you pause or close your StellarFi membership via the dashboard, access to membership features will stop according to the account status and plan terms. If you close your account while a bill payment is in flight, the closure will be deferred until that payment clears. Your ability to submit new bills and use the virtual pay card ends once the account is paused or closed.
StellarFi retains account and transaction records per its terms for operational and compliance reasons; if you need deletion or export of personal data, contact support to request next steps and timing.
Will I get a refund?
StellarFi’s documented refund handling is limited: refunds are processed when your biller issues a refund to the StellarFi virtual pay card. In that case, StellarFi states it will transfer refunded funds from the virtual card to your linked bank account in roughly 3 - 5 business days. See StellarFi refund guidance.
StellarFi does not advertise a broad money‑back guarantee or a 14‑day cooling‑off policy for memberships in its help pages. If you believe you were charged incorrectly or subscribed without clear disclosure, you should contact StellarFi support first and, if needed, follow up with your bank or card issuer to dispute the charge. For App Store or Google Play subscriptions you may also need to request a refund via Apple or Google if cancellation cannot be done through StellarFi.
Stellarfi plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Lite | USD $4.99 per month | Monthly | Reports up to $500/month in bills |
| Prime | USD $9.99 per month (after USD $0.99 trial for 30 days) | Monthly | Reports up to $25,000/month in bills |
| Premium (coming soon) | USD $29.99 per month | Monthly | Unlimited bill reporting, ACH, flexible dates, identity protection |
Your consumer rights in Canada
Canadian consumer protection varies by province and by the type of purchase. Some online purchases are covered by a 14‑day "cooling‑off" right in certain contexts, but that right is not universal and typically applies to specific regulated transactions. StellarFi’s public help articles do not advertise a Canadian statutory cooling‑off policy or a general money‑back guarantee for memberships.
If you encounter unexpected charges, inability to cancel, or unclear disclosures, you can (1) request cancellation and a written confirmation from StellarFi; (2) ask your payment provider (bank/card issuer) about charge disputes or refunds; and (3) consult your provincial consumer protection office for jurisdictional guidance if the issue is unresolved.
Customer experiences
User feedback is mixed. Several customers report responsive, helpful support and that the service can positively affect credit when it operates as intended. However, many reviewers report frustration with prolonged service pauses, account or card shutdowns, and upgrade‑related delays that lasted for months. Some users describe being moved to higher‑cost plans without clear consent and difficulty obtaining refunds for resulting fees.
Reviewers also cite problems with real‑time bank connectivity and missing vendor listings, and some community posts recount long card freezes or unclear resolution timelines. These patterns suggest benefits are possible but that service interruptions and billing concerns have been significant for some users.
Documentation checklist
- Account email and username
- Last 4 digits of the virtual card or linked bank account (if applicable)
- Screenshots of your membership page showing plan and renewal date
- Copies of any billing statements or transaction IDs for disputed charges
- Support request confirmation (email or chat transcript) if you already contacted StellarFi
Common mistakes
Thinking cancellation via the iOS App Store or Google Play will always resolve a subscription issue: StellarFi’s documentation does not provide explicit App Store/Google Play cancellation steps and suggests the dashboard is the primary control point. If you cancel only through an app store but StellarFi continues to bill, contact both StellarFi and the store.
Assuming an automatic refund: StellarFi processes refunds only if the biller issues a refund to the virtual pay card. Users who expect a pro rata or automatic subscription refund after cancelling may be surprised. Also, closing an account while a bill payment is in flight can delay final closure until that payment clears.
Not saving confirmation: Always keep a copy or screenshot of cancellation confirmation, the date the request was made, and any chat or email replies - these are essential if you need to dispute later.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web dashboard (Manage Account → Pause/Close) | Refunds only if biller refunds to virtual card; StellarFi then returns funds to bank (approx. 3 - 5 business days) | Easy (immediate request; closure may wait for in‑flight payments) |
| Email to support@stellarfi.com | Same refund policy; may require follow‑up and documentation | Medium (depends on response time) |
| Live chat via dashboard (Mon - Fri 8:00 AM - 6:00 PM CST) | Same refund policy; useful for quicker confirmation or escalation | Medium (limited hours) |
| Apple App Store / Google Play subscriptions | StellarFi does not document App Store/Play refunds; you may need to request refunds/disputes via Apple/Google or your card issuer | Hard (platform policies and delays vary) |
After cancelling
After you cancel, keep any confirmation emails or screenshots and monitor your bank statements to ensure no unexpected charges recur. If you expect a biller refund, allow about 3 - 5 business days for StellarFi to move refunded funds from the virtual pay card to your linked bank account once the biller processes the refund.
If you need further assistance, see StellarFi’s support articles: cancellation help (https://support.stellarfi.com/...) and refund guidance (https://support.stellarfi.com/...), or contact support at support@stellarfi.com. For community feedback and reports, see user reviews on Trustpilot and discussion threads such as on Reddit.
Address
StellarFi / Mailing address: 1700 S Lamar Blvd Ste 338, Austin, TX 78704-3363, USA