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I hereby notify you of my decision to terminate the contract relating to the Tapscanner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tapscanner: Easy Method
What is Tapscanner
Tapscanner is a mobile and web document-scanning app that offers free basic functionality and paid subscriptions or in-app purchases for additional features (unlimited scans, pro filters, HD quality, ad removal, etc.). Subscriptions purchased on the web are processed by Paddle (merchant of record); in-app purchases are handled by the Apple App Store (iOS) or Google Play (Android).
How to cancel Tapscanner
- Web subscription (via Paddle): Cancel through Paddle, which acts as the merchant of record. To stop renewal, follow Paddle’s subscription management or contact Paddle support and follow their Buyer Terms. For refunds, follow Paddle’s refund process. See Paddle Support and Paddle Buyer Terms.
- App Store (iOS): Open the App Store on your iPhone/iPad, tap your profile, go to Subscriptions, find Tapscanner, and cancel there. Apple handles billing and refund requests; use Apple’s subscription and refund support if needed (Apple subscriptions).
- Google Play (Android): Open the Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions, select Tapscanner and cancel. Google manages cancellations and refunds per its policies (Google Play subscriptions).
- Direct written request (if you prefer or need proof): Send a signed cancellation letter via registered mail (raccomandata A/R) to SMART MEDIA INTERNET MARKETING LTD, 11 Sderot HaYachasut, Beersheba, 8470924, Israel. Keep a copy and the tracking/receipt as proof of delivery; note that refunds for web sales are governed by Paddle and in-app sales by Apple/Google.
What happens when you cancel
When you cancel a subscription it normally remains active until the paid period ends; you will keep access for the remainder of that billing cycle unless otherwise stated by the platform. Cancellation prevents future renewals but does not usually remove content you already downloaded or change local app data. Your account and any local files or scanned documents remain unless you delete them; check Tapscanner’s privacy policy or account settings for data retention details.
Will I get a refund?
Refunds depend on where you bought the subscription. Web purchases are subject to Paddle’s Buyer Terms and refund policies; Tapscanner directs web customers to Paddle for cancellation and refund procedures. In-app purchases bought through Apple or Google must be refunded through Apple or Google respectively - Tapscanner does not directly refund App Store or Google Play transactions. If Tapscanner discontinues the service, a pro‑rata refund may be provided according to its terms. If you believe you have a statutory right under Canadian law, state that when contacting the platform; if platform and merchant routes fail, you may consider contacting your card issuer or consumer protection authority as a last resort.
Tapscanner plans and pricing
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Unlimited access (in-app purchase, App Store Canada) | Approx. CAD equivalent of USD $4.99 - $6.99 | Not specified (likely subscription) | Unlimited access (varies by listing) |
| PDF Scanner App Pro | Approx. CAD equivalent of USD $65.99 | One-time or annual (unclear) | Unlimited scans, Pro filters, HD quality, no ads |
| Scan to PDF App PRO Monthly | Approx. CAD equivalent of USD $12.99/month | Monthly | Scan to PDF Pro |
| Other reported plans | Approx. USD $4.99/month or USD $29.99/year; lifetime USD $69.99 | Monthly, Annual, Lifetime | Full unlock of app features (user-reported) |
Your consumer rights in Canada
Canadian consumer protection gives you rights when buying digital goods or services, including a right of withdrawal in some circumstances. For digital content, the automatic statutory 14‑day cooling‑off period can be limited or waived if you expressly agree to immediate access to the service. Purchases made via app stores are subject to Apple and Google policies; web purchases processed by Paddle follow Paddle’s terms. If a paid service is discontinued by the provider, pro‑rata refunds may be required under applicable rules. If you cannot resolve a refund or cancellation through Tapscanner or the platform, you can contact your credit card issuer, bank, or a consumer protection agency for further options.
Customer experiences
Users commonly praise Tapscanner’s responsive customer service, noting quick replacements or vouchers when physical products related to the brand have defects. Customers also appreciate the convenience, clean design and straightforward setup of the app and wearable integrations where applicable. On the other hand, some users report durability problems with physical items (rings breaking after months) and occasional sizing or measurement mistakes. In the context of subscriptions, the typical complaint concerns confusion over where to cancel - directly in Apple/Google versus contacting Paddle - and refund expectations for in‑app purchases.
Documentation checklist
- Proof of purchase (receipt or order confirmation)
- Subscription ID or transaction ID
- Email used for the Paddle/Apple/Google account
- Date of purchase and last billing date
- Screenshots of subscription status in the app/store and any correspondence
- Registered mail tracking receipt if you send a cancellation letter
Common mistakes
Users often try to cancel the wrong place - contacting Tapscanner support for an in‑app purchase instead of canceling through Apple or Google - or assume Tapscanner will automatically refund App Store/Google Play charges. Others fail to keep proof of cancellation (confirmation emails or platform screenshots) and then find a renewal has already charged their card. Sending a request to the developer without also canceling the subscription through the platform, or not using registered mail when a physical cancellation letter is required for proof, are frequent errors that slow resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (via Paddle) | Refunds follow Paddle Buyer Terms; contact Paddle for requests. | Medium - requires dealing with Paddle and following their process. |
| App Store (iOS) | Refunds handled by Apple via its refund process; Tapscanner does not directly refund. | Low - Medium - cancel in App Store; refund requests go through Apple. |
| Google Play (Android) | Refunds handled by Google Play per its policies; Tapscanner does not directly refund. | Low - Medium - cancel in Google Play; request refunds through Google. |
| Registered mail to company | May support proof of cancellation; refunds still governed by the payment platform (Paddle/Apple/Google). | Medium - High - provides delivery proof but may not change refund outcome. |
After cancelling
After you cancel, keep confirmation emails or screenshots, monitor your bank or card statements for any unexpected renewals, and retain the documentation checklist items. If you do not receive confirmation from the platform or Paddle, follow up with their support teams. Useful resources: Paddle Support (paddle.com/support), Apple subscription and refund help (Apple subscriptions), Google Play subscription help (Google Play subscriptions), and general Canadian consumer information (Government of Canada - Consumer protection).
Address
SMART MEDIA INTERNET MARKETING LTD
11 Sderot HaYachasut
Beersheba, 8470924
Israel