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Cancellation service #1 in Canada
TipRanks is an online financial research platform that aggregates analyst ratings, financial news, and quantitative tools to help individual investors make informed decisions. It offers free features and paid subscription tiers (monthly and annual) with varying levels of data access and analytics.
When you cancel a TipRanks subscription purchased on the website, cancellation typically stops future automatic renewals but does not always immediately terminate access; you usually retain access until the end of the paid billing period. For app‑store purchases, cancelling through Apple or Google prevents future charges but the app store controls access and refund decisions. Data and saved settings often remain on your account, but access to premium features ends according to the billing cycle and platform rules.
TipRanks offers a 30‑day money‑back guarantee only for annual or multi‑year subscriptions purchased directly on the TipRanks website; this applies to renewals and upgrades made via the website. Monthly website plans are not eligible for refunds. Subscriptions purchased through the Apple App Store or Google Play are governed by those platforms’ refund policies and are not covered by TipRanks’ website guarantee; users have reported denied refunds for app‑store purchases. If you believe you qualify for the 30‑day guarantee, request the refund in your cancellation email and include proof of purchase and dates.
| Plan | Price (USD / estimated CAD) | Period | Notes |
|---|---|---|---|
| Advanced Research (iOS In‑App) | USD $13.49 (≈ CA$18 - 22) | Monthly | Advanced research tools; iOS in‑app pricing converted at checkout |
| Premium Monthly (iOS In‑App) | USD $69.99 (≈ CA$90 - 100) | Monthly | Full premium access monthly; in‑app purchase |
| Premium Yearly (iOS In‑App) | USD $429.99 (≈ CA$580) | Annual | Full premium access yearly; estimated CAD conversion |
| Premium (Website) | USD $360 (≈ CA$480 - 520) | Annual | Unlimited Premium features; billed on website |
| Ultimate (Website) | USD $600 (≈ CA$800 - 860) | Annual | All Premium + advanced analytics; billed on website |
Under Canadian consumer protection laws, digital subscriptions typically do not guarantee automatic refunds unless goods or services are defective or misrepresented; merchants can set reasonable refund policies. TipRanks’ 30‑day money‑back guarantee for annual website purchases is more generous than the minimum legal baseline. If you purchased through Apple or Google, refunds and cancellations are controlled by those platforms and their terms (for example, Apple has its own refund process and timeframes). Lack of clear cancellation mechanisms or unclear recurring billing disclosure can raise issues under Canadian unfair practices rules, so keep records and ask for written confirmation of cancellation and any refund decision.
Reviews are mixed. Many Canadian users praise TipRanks for up‑to‑date market data, a clear interface, and useful research tools, reflected in generally high app ratings and positive TrustPilot comments. Criticisms include difficulty cancelling, aggressive upselling, occasional technical bugs (portfolio sync and access errors), and denied refunds when purchases were made through app stores. Some users report confusing trial or renewal communications and slower support response times when email is required for cancellation.
Common errors include attempting to cancel within the TipRanks app when the subscription was bought on the website (or vice versa), not including sufficient order details in the cancellation request, and assuming app‑store purchases can be cancelled through TipRanks support. For example, a user who bought an annual plan on the website but cancelled through the App Store portal may find the App Store cannot locate the purchase; similarly, cancelling the app subscription on a phone without cancelling the website subscription can leave auto‑renewal active. Always confirm the merchant name and the platform that processed the payment before sending your cancellation request.
| Method | Refund | Difficulty |
|---|---|---|
| Website (direct TipRanks purchase) | 30‑day money‑back guarantee for annual/multi‑year; monthly plans non‑refundable | Low to Medium - email + optional registered mail; requires proof and support response |
| Apple App Store | Platform‑controlled refunds (Apple rules); TipRanks’ 30‑day guarantee does not apply | Medium to High - must use Apple’s refund process; users report occasional denials |
| Google Play | Platform‑controlled refunds (Google Play rules); TipRanks’ 30‑day guarantee does not apply | Medium to High - must use Google’s refund process; platform timelines and decisions vary |
After you submit a cancellation request, keep copies of your communication and wait for written confirmation that auto‑renewal has been stopped. If you expect a refund under TipRanks’ 30‑day guarantee and it’s a website purchase, state the request clearly in your email and include supporting documents. For app‑store purchases, follow the refund request steps on Apple Support or Google Play Help. If TipRanks support is unresponsive or you believe your consumer rights were breached, you can escalate to your payment provider or seek advice from your provincial consumer protection office. For TipRanks’ own guidance, see the TipRanks FAQ.
TipRanks Ltd, Mazeh 56, Tel Aviv 6579424, Israel
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Written by Jacob Bouchard
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.