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Cancellation service #1 in New Zealand
TipRanks is a financial research and analytics platform that aggregates analyst ratings, market news, insider activity and stock screening tools for investors.
The service offers subscription plans with different feature sets accessed via web and mobile apps.
Users rely on TipRanks for analyst rankings, Smart Score evaluations and curated stock lists to support investment decisions.
Subscriptions may be purchased directly on the TipRanks website or through the Apple App Store and Google Play Store.
If you cancel a paid subscription, you typically retain access until the end of the paid billing period you’ve already paid for.
Access is usually disabled after that period unless you re-subscribe.
Auto‑renewal will be turned off after cancellation for website subscriptions; double‑check your account to ensure renewal settings changed.
App store subscriptions stop renewing only when cancelled through the respective platform settings.
TipRanks offers a 30‑day money‑back guarantee for annual and multi‑year subscriptions purchased directly via the TipRanks website.
The guarantee can be used once per user per product within any 12‑month period and applies to renewals or upgrades meeting the conditions.
| Plan | Price (NZ$) | Period | Main features |
|---|---|---|---|
| Advanced Research | NZ$16.99 | Monthly | Advanced Research |
| Analysts' Top Stocks | NZ$12.99 | Monthly | Analysts' Top Stocks |
| Top 25 Analysts | NZ$12.99 | Monthly | Top 25 Analysts |
| Premium Monthly | NZ$99.99 | Monthly | Premium Monthly |
| Top Smart Score Stocks | NZ$18.49 | Monthly | Top Smart Score Stocks |
| Stocks Screener | NZ$8.49 | Monthly | Stocks Screener |
| Insiders’ Hot Stocks | NZ$16.99 | Monthly | Insiders’ Hot Stocks |
| TipRanks Plus | NZ$108.99 | Unknown | TipRanks Plus |
| Premium Yearly | NZ$509.99 | Annual | Premium Yearly |
These prices reflect in‑app purchase rates shown in the NZ Apple App Store as of Dec 24, 2025; actual website pricing may differ.
Periods are inferred from plan names where not explicitly listed; check your purchase confirmation for exact billing terms.
New Zealand consumer law protects against unfair contract terms and misleading conduct, including for digital services in some cases.
There is no automatic statutory cooling‑off period for purely online subscriptions unless the seller offers one.
Many users praise TipRanks for timely market news, intuitive design, analyst ratings and dashboards that support investment confidence.
The platform is often described as modern and useful for both new and experienced investors.
Some reviewers report technical issues such as portfolio sync errors, missing transactions and glitches in features like Smart Investor.
Other complaints focus on difficulties obtaining refunds or cancellations for app‑based purchases and unclear support paths for app store billing.
A common error is contacting TipRanks expecting them to cancel Apple or Google Play subscriptions. The platforms control those subscriptions and refunds.
Always cancel app purchases via the App Store or Google Play subscription settings to stop future charges.
Users sometimes request refunds without providing receipts, dates or account details, which delays resolution.
Provide transaction receipts and clear account identifiers to speed up support responses.
| Channel | How to cancel | Refund eligibility | Notes |
|---|---|---|---|
| Web (TipRanks website) | Cancel inside your TipRanks account subscription settings or contact TipRanks support. | Annual/multi‑year: 30‑day money‑back (conditions apply). Monthly: no refund. | Recommended route for clearer refund recourse; guarantee usable once per product per 12 months. |
| Apple App Store | Cancel via Apple ID → Subscriptions in iOS settings or via the App Store app. | Refunds subject to Apple’s policies; TipRanks’ 30‑day website guarantee does not apply. | TipRanks cannot cancel or refund App Store purchases; contact Apple Support for billing issues. |
| Google Play Store | Cancel via Google Play app → Subscriptions or via play.google.com | Refunds subject to Google Play policy; website guarantee not applicable. | TipRanks cannot cancel Google Play purchases; contact Google Play support for refunds. |
If you want the clearest cancellation and refund path, purchase directly on the TipRanks website and keep records of your purchase and cancellation.
If you bought through an app store, use that store’s subscription management and refund process first.
Check your TipRanks account to confirm auto‑renewal is turned off and note the access end date shown in your subscription settings.
Keep any confirmation emails or screenshots in case of billing disputes.
TipRanks headquarters (for postal correspondence): Weizman 2, Tel Aviv, Israel.
If you prefer postal cancellation requests, send a signed letter with account details to the address above and keep proof of posting.
For faster handling, use the website contact form or the in‑account support options where available.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Lily Roberts
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.