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TradingView is a web-based and mobile charting and market data platform used by traders and investors to view live market data, run technical analysis, and share ideas. It offers free and paid subscription tiers with varying features, including different charting tools, indicators, and alerts.
When you cancel a TradingView subscription, auto-renewal is stopped and the subscription will not be billed again at the next renewal date. You retain access to paid features until the end of the current billing period (monthly or annual), after which your account will revert to the free tier unless you re-subscribe.
If you subscribed via Apple or Google, cancellation must be performed through those stores and TradingView cannot directly end those recurring charges; access behavior is the same (access until period end). Any market data add-ons or third‑party services tied to your account may stop separately depending on their terms.
For annual plans purchased on the web, TradingView offers refunds if requested within 14 calendar days of payment by contacting TradingView support. Upgrades, monthly web plans, and market‑data purchases are generally non‑refundable. Monthly web subscriptions typically do not receive refunds except in exceptional circumstances at TradingView’s discretion. If you purchased through the Apple App Store or Google Play, refunds must be requested through Apple or Google and TradingView cannot process those refunds.
Initiating a chargeback or payment claim will generally make you ineligible for a refund through TradingView. If you believe you qualify for a refund under the 14‑day policy for annual web purchases, contact TradingView support promptly; for mobile purchases use the relevant store’s refund process. See TradingView support on refunds and their policy page for specifics.
| Plan | Price | Period | Features |
|---|---|---|---|
| Essential (monthly, iOS) | C$29.99 | Monthly | iOS in-app purchase price |
| Essential (annual, iOS) | C$299.99 | Annual | iOS in-app purchase price |
| Plus (monthly, iOS) | C$59.99 | Monthly | iOS in-app purchase price |
| Premium (monthly, iOS) | C$119.99 | Monthly | iOS in-app purchase price |
| Premium (annual, iOS) | C$1,199.99 | Annual | iOS in-app purchase price |
Note: These are iOS in‑app prices in Canadian dollars as listed in the App Store in early January 2026. Desktop/web prices are displayed in USD on TradingView’s site and are not officially converted to CAD.
Under Canadian consumer protection laws, consumers generally have rights to refunds for digital subscription services when cancellations are made within a statutory cooling‑off period (commonly 14 days), unless a clear exception applies. TradingView’s 14‑day refund window for annual web subscriptions aligns with this common standard, but non‑refundable monthly or mobile purchases may be problematic if cancellation and refund terms were not clearly disclosed at the point of sale.
If you experience misleading auto‑renewal practices, hidden cancellation mechanisms, or a lack of adequate customer support, provincial consumer protection statutes (for example, Ontario’s Consumer Protection Act or British Columbia’s Business Practices and Consumer Protection Act) and federal consumer law may provide recourse. Where refunds are refused despite policy alignment, you may escalate to your payment provider for a chargeback, file complaints with the appropriate provincial consumer protection office, or contact the Competition Bureau of Canada for potential unfair practices.
User feedback is mixed. Some long‑term subscribers praise TradingView’s charting capabilities and consider the platform good long‑term value for advanced charts and tools. Positive reviews highlight the depth of charting features and overall usefulness.
Negative reviews cited repeatedly on public forums note difficulty reaching helpful human support, unhelpful automated chat, confusion around cancellation (especially for trials and auto‑renewals), unexpected charges, delayed or denied refunds, and occasional technical issues such as service slowness or system glitches that reduced paid service time. Several users report being caught in prolonged support loops or facing challenges when requesting refunds within stated windows.
One common mistake is attempting to cancel the subscription through the wrong channel - for example, requesting TradingView support to cancel an App Store or Google Play subscription instead of cancelling through the store. Another frequent issue is waiting past TradingView’s 14‑day window for annual refunds or assuming monthly plans are refundable; monthly web plans are generally non‑refundable except in exceptional cases.
Users also commonly fail to keep receipts or transaction IDs, delay contacting support, or initiate chargebacks before exhausting the vendor and store refund processes, which can complicate resolution and may forfeit eligibility for a policy refund.
| Method | Refund | Difficulty |
|---|---|---|
| Web (TradingView site) | Possible for annual plans if requested within 14 days; monthly plans typically non‑refundable; upgrades/market data non‑refundable | Moderate - must cancel via Settings → Billing → Subscriptions; refunds require contacting support for eligible annual cases |
| Apple App Store (iOS) | Refunds handled by Apple per their policy; TradingView cannot issue refunds for App Store purchases | Easy to cancel via Apple subscriptions; refund success depends on Apple’s review |
| Google Play (Android) | Refunds handled by Google per their policy; TradingView cannot issue refunds for Google Play purchases | Moderate - cancel via Google Play subscriptions; refund decision handled by Google |
After you cancel, retain your purchase receipt, screenshots of your cancellation confirmation, and any support‑ticket reference numbers. If you believe you are entitled to a refund under TradingView’s web policy, contact TradingView support promptly with your documentation. For App Store or Google Play purchases, use the store’s refund request process and keep confirmation of your request.
Helpful links: TradingView policies and subscription information - https://www.tradingview.com/policies/; TradingView refund/support article - support article; Apple subscription management - https://support.apple.com/en-ca/HT202039; Google Play subscriptions - https://support.google.com/googleplay/answer/7018481.
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Written by Evelyn Wright
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.