Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tryinnerly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Tryinnerly: Easy Method
What is Tryinnerly
Tryinnerly is an online service and mobile app that offers a one‑time IQ/test product and a paid subscription option that unlocks additional content or recurring access. It is available via the Tryinnerly website and through mobile app stores (Apple App Store for iOS and Google Play for Android).
How to cancel Tryinnerly
- If you subscribed via the Apple App Store (iOS): you must cancel through Apple, not through Tryinnerly. Open Settings → tap your name → Subscriptions → find the Tryinnerly subscription → tap “Cancel Subscription.” See Apple's subscriptions support.
- If you subscribed via Google Play (Android): you must cancel through Google Play. Open the Google Play app → Subscriptions → select Tryinnerly → tap Cancel Subscription. See Google Play support or the relevant help article (example: example instructions).
- If you subscribed on the Tryinnerly website (web): sign in to your Tryinnerly account and use the account or billing portal to cancel. If no obvious cancel button is available, contact Tryinnerly support by email at support@tryinnerly.com or via the site contact form and request cancellation in writing.
- If you aren’t sure which route was used, check your receipt or bank/card statement for “Apple”, “Google”, or “Tryinnerly” to determine the correct cancellation path.
What happens when you cancel
Cancelling a subscription normally stops future renewals. In many cases, access to paid features continues until the end of the current billing period, but exact behavior can vary by platform and by Tryinnerly’s policies. Data retention practices (what account data remains after cancellation) are not publicly specified; if you need a copy of results or records, save screenshots or export data before cancelling.
Will I get a refund?
There is no clear, published Tryinnerly refund policy stating a guaranteed 14‑day right to refund. Public reviews show mixed results: some customers report receiving refunds after contacting Tryinnerly support, while many report difficulty obtaining refunds. If you subscribed through Apple or Google Play, refunds are governed by Apple’s or Google’s refund processes and you must request refunds through those platforms (Apple: report a problem; Google Play: use Google’s refund channels). Contacting Tryinnerly support at support@tryinnerly.com may help, but is not a guarantee of refund.
Tryinnerly plans and pricing
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| IQ Test (one‑time charge) | approx. C$1.30 | Once | Access to IQ test result |
| Subscription | approx. C$52.00 | Monthly | Recurring monthly access/paid features after test |
Your consumer rights in Canada
Under Canadian consumer protection principles, businesses selling digital subscriptions should clearly disclose recurring billing, renewal terms and provide an accessible cancellation method. If you were charged without clear consent you may have grounds to dispute the charge. For App Store and Google Play purchases, the platform’s refund and dispute rules apply. If charges are unauthorized, contact your bank or card issuer promptly to request a chargeback or dispute the transaction under your cardholder protections. You can also reach out to provincial consumer protection offices for guidance.
Customer experiences
Reviews are mixed. Some customers report successful refunds after contacting Tryinnerly support. However, many reviewers report unexpected recurring charges after a small one‑time test fee, problems cancelling, delayed or unhelpful customer service, double billing, and in some cases describing the experience as fraudulent. These reports indicate inconsistent practices and that users should carefully monitor charges and keep documentation.
Documentation checklist
- Proof of purchase or receipt (email or app store receipt)
- Screenshots of the page that offered the one‑time charge or subscription
- Bank or card statement lines showing the Tryinnerly charge (date, amount, merchant name)
- Subscription confirmation emails or app‑store subscription receipts (Apple/Google receipts)
- Any correspondence with Tryinnerly support (emails, chat logs) including dates and case IDs
- Last four digits of the card used and relevant account username
Common mistakes
Users commonly assume closing or deleting the Tryinnerly app cancels the subscription - but App Store and Google Play subscriptions must be cancelled through the store’s subscription manager. Another frequent mistake is not checking the small print when a low one‑time fee is offered; some users report being enrolled into a recurring subscription that was not clearly understood. Waiting too long to raise a dispute with your bank or the platform can reduce the chance of a successful chargeback or refund.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Request via Apple (reportaproblem.apple.com) - refunds handled by Apple | Moderate (subject to Apple’s policy and timeline) |
| Google Play | Request via Google Play refund channels - refunds handled by Google | Moderate (subject to Google’s policy) |
| Tryinnerly website/support | Possible but inconsistent - depends on Tryinnerly’s support response | Variable (some users report success, many report delays) |
| Bank / Card issuer (chargeback) | Possible for unauthorized charges; depends on your issuer’s decision | Can be high (requires documentation and time) |
After cancelling
After you cancel, keep copies of receipts, confirmation emails, screenshots and any cancellation confirmation. If you need to request a platform refund, use Apple’s report a problem portal for App Store purchases or follow Google Play’s refund process for Android purchases. Contact Tryinnerly at support@tryinnerly.com and use the site’s contact form (visit Tryinnerly) to request written confirmation. If you believe charges are fraudulent, contact your card issuer or bank immediately to dispute the transaction and consider cancelling the card if necessary.
Address
No postal address for Tryinnerly was found in available public records. The primary available contact method is email: support@tryinnerly.com, and the website contact form. If you need to send a written cancellation, email is the recommended option; always request and keep written confirmation of cancellation.