Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Ultiself
7495 W. Atlantic Ave., Suite 200 #346
33446 Delray Beach
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Ultiself service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Ultiself: Easy Method
What is Ultiself
Ultiself is a personal development and productivity app that offers guided programs, habit tracking, and self-improvement content via subscription. It is distributed through app stores and the developer provides multiple subscription SKUs and occasional one‑time onboarding offers.
The app listing for Canada (CAD) shows several monthly and yearly plans, a trial option on some yearly plans, and distinct SKUs (for example "OS2" and "WB") that correspond to different subscription tiers.
How to cancel Ultiself
- Cancel via your mobile device (recommended if you subscribed through the App Store): Open the App Store on your iPhone/iPad, tap your profile photo → Subscriptions → select Ultiself → Cancel Subscription. If you have a trial, cancel before the trial ends to avoid charges.
- Cancel via the Ultiself website: Sign in at the Ultiself site, go to Shop → Manage Subscription (or account/subscription area) and follow the prompts to cancel. This applies if you managed the subscription directly through Ultiself's web portal.
- Cancel by email: Send a clear cancellation request including your account email, order/receipt number (if available), subscription SKU or plan name, and date of purchase to info@ultiself.com. Some responses on public channels also reference vipsupport@ultiself.com for support; include both addresses if you prefer.
- Cancel by postal mail: Send a signed letter with your account details and request to: Ultiself Corporation, Attention: Customer Service, 7495 W. Atlantic Ave., Suite 200 #346, Delray Beach, FL 33446, United States. Allow time for processing and send by tracked mail if possible.
What happens when you cancel
When you cancel an active paid subscription, you typically retain access to premium features until the end of the paid billing period. The subscription will not renew after that date. For trial subscriptions, cancelling before the trial end prevents conversion to a paid subscription.
Account data and settings are generally preserved unless you specifically request account deletion. If you remove the app from your device without cancelling the subscription at the store level, the subscription may continue to renew; always confirm cancellation in the store or via the developer.
Will I get a refund?
Ultiself’s general practice is to treat refunds on a case‑by‑case basis. For subscriptions purchased through an app store (e.g., Apple App Store), refunds and billing disputes are often handled by the store operator rather than the developer. If you are within a free trial period and you cancel before it ends, you should not be charged.
Exceptions are sometimes made for billing errors, duplicate charges, or unauthorized purchases; in those cases contact Ultiself support and, if relevant, the App Store or your payment provider. Keep receipts and transaction IDs handy when requesting a refund.
Ultiself plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Ultiself Year (with 7‑day trial) | C$34.99 | Yearly | 7‑day trial + full access |
| Onboarding Sales Screen | C$59.99 | One-time/onboarding | Onboarding special offer |
| 3‑month plan | C$49.99 | Quarterly | 3‑month subscription |
| Ultiself OS2 Monthly | C$7.49 | Monthly | OS2 monthly subscription |
| Ultiself Regular Yearly | C$49.99 | Yearly | Standard yearly subscription |
| 1‑year plan | C$59.99 | Yearly | Alternative 1‑year subscription |
| Ultiself WB Yearly | C$18.49 | Yearly | WB yearly subscription |
Your consumer rights in Canada
Under Canadian consumer protection laws, you have rights related to unfair practices, false advertising, and unauthorized charges. Provinces have specific rules governing digital goods and subscriptions; for example, you can dispute an unauthorized or incorrectly billed charge with your payment card issuer and may also seek assistance from provincial consumer protection offices.
If a subscription was sold with misleading terms, you can file a complaint with the relevant provincial consumer protection agency, and if the charge was through the App Store you can request a refund via Apple’s refund process while simultaneously contacting Ultiself support for assistance.
Customer experiences
Users report varied experiences: many find cancelling simple when done through the App Store or the account portal, while others report slower responses when cancelling by email or postal mail. Public replies from the company have pointed some users to vipsupport@ultiself.com for support escalation.
Common praise is for the clarity of the subscription options and trial availability, while common criticisms relate to delays in email support responses or confusion when users assume deleting the app cancels the subscription.
Documentation checklist
- Account email address used with Ultiself
- Subscription plan name or SKU (e.g., "OS2", "WB", or exact listing name)
- Receipt or transaction ID from the App Store or payment provider
- Purchase date and renewal date
- Screenshots showing active subscription or manage subscription screen
- Copies of any support emails or correspondence
Common mistakes
A frequent mistake is assuming deleting the app unsubscribes you; mobile store subscriptions must be cancelled in the App Store or Google Play subscription settings. Another example is waiting until after an auto‑renewal instead of cancelling before the renewal date, which can result in an unexpected charge.
Some users email a general address but do not include key details (receipt ID, account email, SKU), delaying resolution. Others contact the developer when the purchase was made through the App Store; in that case you may need to request a refund from the store as well as notify Ultiself.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Mobile App (Manage Subscription via App Store) | Refunds handled by App Store; cancelling prevents future charges; refunds possible via Apple review | Low - straightforward if you know where to go |
| Website (Shop → Manage Subscription) | Refunds depend on developer policy; may require contacting support | Low - Medium - depends on account access and site flow |
| Email to support (info@ultiself.com or vipsupport@ultiself.com) | Refunds considered case‑by‑case; developer can escalate or advise store refund paths | Medium - response times vary |
| Postal mail to corporate address | Refunds handled case‑by‑case; slower and less convenient for urgent disputes | High - slowest method, recommended only if required for formal requests |
After cancelling
After you cancel, check your App Store subscription list or Ultiself account to confirm the subscription status and note the access end date. If you need a refund or see an unexpected charge, contact Ultiself support by email and, if the purchase was through the App Store, start a refund request with Apple: Request a refund from Apple.
For general support and account help, visit the Ultiself website: Ultiself. For App Store subscription management guidance in Canada, see: Manage subscriptions on your iPhone or iPad.
Address
Ultiself Corporation, Attention: Customer Service, 7495 W. Atlantic Ave., Suite 200 #346, Delray Beach, FL 33446, United States