Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel UMOBIX
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Umobix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Umobix: Easy Method
What is Umobix
Umobix is a commercial monitoring app that markets itself as providing remote device monitoring features (call logs, messages, location, etc.) for Android and iOS devices. It is sold by subscription and is typically billed in US dollars; features and installation requirements vary by platform.
How to cancel Umobix
- Identify where you subscribed: check your email receipt and recent card statement to confirm whether the subscription was purchased directly from Umobix or through the Apple App Store / Google Play Store.
- If subscribed directly, log into your Umobix account and go to the Billing or Subscription section; disable auto‑renewal or select the cancel/subscription end option if available.
- If you subscribed via Apple or Google, cancel the subscription through your Apple ID or Google Play account and follow that store’s refund request process.
- If the in‑app cancellation option is missing or does not work, contact Umobix support immediately and keep copies of all correspondence as proof of your cancellation attempts.
- If support does not respond or stops charges continue, send a registered letter (proof of delivery) to the company address used for contract notices; many users prefer sending a registered mail (raccomandata A/R) to the UK address below for contract cancellation notices.
- If charges are unauthorized or continue after cancellation attempts, contact your bank or card issuer to dispute the charges or request a chargeback, and consider escalating to consumer protection authorities in Canada (see links below).
What happens when you cancel
When you cancel a subscription, auto‑renewal should stop so you will not be billed for the next period. Access to Umobix features may continue until the end of the paid term, but that depends on how the subscription was processed and Umobix’s account policies. Data stored in your account (logs, backups, settings) may be retained for a time per the provider’s policy; if you need copies of data, export or screenshot it before it’s deleted. Because practices vary, keep written confirmation of the cancellation and check your account and card statements for further charges.
Will I get a refund?
Umobix’s support material reportedly mentions a “14 days to get your money back” window, but multiple user reports indicate the refund window is restrictive and often difficult to use in practice. Refund outcomes appear inconsistent: some customers have received refunds or partial refunds, while others report being charged without consent and unsuccessful refund requests. If you believe a charge is unauthorized, raise the issue immediately with Umobix support, your card issuer, or the app store where you purchased the subscription. Documentation of your cancellation and refund requests will strengthen any dispute or chargeback claim.
Umobix plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑month | $49.99 USD | Monthly | Full access to features for one device (standard across Android/iOS, with iOS limitations) |
| 3‑month (billed quarterly) | $29.99 USD per month | Quarterly | Same full access; billed every three months |
| 12‑month (annual) | $12.49 USD per month | Annual | Same full access; best per‑month value |
Your consumer rights in Canada
Under federal and provincial consumer protection laws in Canada, consumers may have rights relating to unsolicited charges, misrepresentation, and defective or non‑delivered services. If payments were taken without consent or if cancellation options are unclear or ineffective, you may be able to dispute charges through your payment provider, request a chargeback from your bank or card issuer, or file a complaint with the Competition Bureau or your provincial consumer protection office. Keep all documentation (receipts, screenshots, emails, support tickets, and registered‑mail receipts) to support any complaint or dispute.
Customer experiences
User reviews of Umobix are mixed. Some customers praise the app’s monitoring features, user interface, and helpful installation support, reporting successful setups and satisfactory refunds in certain cases. However, recurring negative reports include unauthorized or persistent charges, difficulty finding or using in‑app cancellation controls, slow or unresponsive customer support, and restrictive refund outcomes. Multiple complaint threads describe situations where users were charged despite not using the service or after unsuccessful cancellation attempts.
Documentation checklist
- Subscription receipt or order confirmation (email or screenshot)
- Bank or card statements showing the charges (dated)
- Screenshots of account Billing/Subscription pages and any error messages
- Copies of all emails, chat transcripts, and support ticket numbers
- Registered mail receipt or tracking number if you send a physical cancellation notice
- Dates and details of phone calls (who you spoke with, time, summary)
- Evidence that the service did not work, if applicable (logs, screenshots)
Common mistakes
Common mistakes include assuming uninstalling the app cancels the subscription (it often does not), failing to confirm whether the purchase was made via the app store or directly, not saving support correspondence, and waiting too long to act after unauthorized charges appear. For example, some users uninstall the app believing billing stops immediately, but the subscription continues until cancelled through the account or the store. Another frequent error is not checking the card or payment method used - the refund route and required steps can differ depending on whether the charge came from Umobix directly or from Apple/Google.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In‑app cancellation via Umobix account | Limited / inconsistent | High (users report missing or non‑working options) |
| Contact Umobix support and send registered letter to company | Uncertain (possible if accepted) | High (may require persistence and proof) |
| Cancel and request refund via Apple / Google Play | Higher (store mediation often effective) | Medium |
| Chargeback dispute through bank or card issuer | Possible (especially for unauthorized charges) | Medium - High (time and documentation required) |
| File complaint with Competition Bureau / provincial office | Possible (may prompt investigation or mediation) | High / Slow |
After cancelling
After you cancel, monitor your card and account statements for any further charges and retain all cancellation confirmations. If you need to escalate, these resources may help: Umobix review and complaint pages for common experiences and contact references - Trustpilot Umobix reviews, Sitejabber Umobix reviews, and user complaint threads such as Sikayetvar and ComplaintsBoard. For Canadian consumer protection and dispute guidance see the Competition Bureau: Competition Bureau Canada and your provincial consumer protection office (for example, Ontario Consumer Protection).
Address
ERSTEN GROUP LTD
63‑66 Hatton Garden, 5th Floor, Suite 23
London EC1N 8LE
United Kingdom