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Cancellation service #1 in Canada
ZipoApps is a mobile app publisher and distributor that operates apps and subscription services on platforms such as the Apple App Store and Google Play. Their public Terms & Conditions describe subscription auto‑renewal, cancellation through the respective app stores, and a company refund request process with a 30‑day window.
When you cancel a subscription through the App Store or Google Play, auto‑renewal is turned off and you will not be billed again. Per ZipoApps’ stated terms, you retain access to the subscription features until the end of the paid billing period; the company’s policy indicates no refund for the ongoing billing period after cancellation. For web‑based subscriptions, cancellation and post‑cancellation access follow the payment processor’s terms. Account data and stored app settings may remain unless you delete the account or data per the app’s privacy policy - check the app’s settings or privacy documents for data retention details.
ZipoApps states users can submit a Refund Request within 30 days of purchase; refunds (full or partial) are issued at the company’s discretion. If ZipoApps approves a refund, confirmation is typically issued through the payment processor (for example, a Google Pay or App Store confirmation email). Independent of ZipoApps’ stated 30‑day policy, Apple and Google each provide their own refund/dispute mechanisms you can use if the charge was unauthorized or the service is deficient - outcomes from these processors follow their policies and are not controlled by ZipoApps.
| Plan | Price (CAD) |
|---|---|
| Published information | Varies |
Under Canadian consumer protection principles and platform policies, you have the right to dispute unauthorized or incorrect charges and to seek refunds through the payment platform (Apple/Google) or your payment provider (credit card/bank). Provincial consumer protection legislation may provide additional remedies if the product is misrepresented or the service materially fails. Because ZipoApps’ own policy allows a 30‑day Refund Request at their discretion, use the app store or payment processor dispute channels if you believe a charge was unauthorized or if ZipoApps does not resolve a reasonable refund request.
Public reviews are mixed. Some sellers and developers report clear communication, professional project management, and timely payments when working with ZipoApps. Conversely, many users have complained about apps that were previously one‑time purchases or "lifetime" being converted to paid subscription models, ongoing recurring charges after uninstalling an app, added trackers or paywalls in formerly free/open‑source apps, and difficulty obtaining refunds until issues were publicly raised. These experiences suggest variability in outcomes and the importance of documenting purchases and communications.
Users commonly assume deleting or uninstalling an app cancels a subscription; it does not - you must cancel through the App Store, Google Play, or the payment provider. Another frequent error is waiting until after a renewal to request a refund without proof of prior cancellation attempts or without retaining receipts and order IDs. People also sometimes contact the app’s developer instead of the platform that processed the payment (Apple/Google); for purchases made through those stores the platform is usually the correct channel for billing disputes. Keep clear records and act promptly.
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | No refund from ZipoApps for the current period per their terms; refunds/appeals handled through Apple’s refund process (subject to Apple’s policies) | Moderate (use Apple’s report a problem/appeal workflow) |
| Google Play | No refund from ZipoApps for the current period per their terms; refunds/appeals handled through Google Play’s refund process (subject to Google’s policies) | Moderate (use Google Play help → request a refund) |
| Web / Direct payment | Follow the payment processor’s refund policy; ZipoApps accepts Refund Requests within 30 days at its discretion | Varies (depends on the processor and merchant response) |
After you cancel, monitor your bank and card statements for any further charges. If a charge recurs after cancellation, contact Apple/Google support immediately and file a dispute with your card issuer if needed. Useful links: ZipoApps iOS Terms & Conditions - zipoapps.com iOS Terms; Apple refund info - Request a refund from Apple; Google Play refund info - Request a refund from Google Play. Keep copies of all communications and confirmations; if you sent a written Refund Request by registered mail, retain the postal tracking and delivery receipt for any future disputes.
If you choose to send a written Refund Request or other correspondence to ZipoApps, send it by registered mail (raccomandata A/R) so you have delivery confirmation. Address:
18 YEHEZKEL St. Suite 8, Tel Aviv 6259524, Israel
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mia Walker
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.