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Cancellation service #1 in Canada
Amoapps is a developer/publisher of mobile fitness and nutrition applications that are distributed through app marketplaces such as the Apple App Store and Google Play. The company's Terms of Service state that paid services are provided immediately after purchase and that withdrawal or refund rights are generally governed by the marketplace where the purchase was made (Amoapps Terms of Service).
According to the provider’s Terms, the service is delivered immediately upon purchase. Canceling a subscription typically prevents future renewals but does not necessarily reverse access to content already delivered or automatically trigger a refund. The exact effect of cancellation (for example, whether you retain access until the end of a paid period) depends on how the purchase was handled by the marketplace (App Store/Google Play) or by the app’s internal subscription system.
Data associated with your account (workouts, meal plans, progress) may be retained by the app unless the developer provides an explicit data-deletion option. If you want your account and associated data removed, request deletion from Amoapps and keep written confirmation of any deletion request or response.
Amoapps’ Terms of Service state that there is no general right of withdrawal or refund for paid services because the service is executed immediately upon purchase. The Terms do not provide a statutory 14‑day refund right; refunds are generally not available from Amoapps unless the third‑party marketplace’s policy allows it.
Refunds and cancellations therefore depend largely on the policies of the App Store or Google Play for in‑app purchases. If you believe a charge was unauthorized, incorrect, or due to misleading marketing, you can also pursue a dispute through your payment provider (credit card issuer, PayPal) or seek recourse via consumer protection channels, though success is not guaranteed.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| 1 Month | C$24.99 | Monthly | Full app access |
| 3 Months | C$49.99 | Quarterly | Full app access |
| 6 Months | C$79.99 | 6‑Month | Full app access |
| 1 Year | C$79.99 | Annual | Full app access |
| Lifetime | C$149.99 | One‑time | Full app access |
| Meal Plan | C$10.49 | One‑time/add‑on | Nutrition plan only |
| Meal Plan (3 months) | C$19.99 | 3‑Month add‑on | Nutrition plan only |
| Standalone Meal Plan | C$12.99 | One‑time add‑on | Nutrition plan only |
| Workout & Meal Plan Bundle | C$37.99 | One‑time | Combined workout and nutrition |
Canadian consumer protection law varies by province. While some statutes protect consumers buying digital goods or services, Amoapps’ Terms disclaim a right of withdrawal for immediately provided services; depending on your province (for example, Ontario under the Consumer Protection Act) that disclaimer may not override statutory rights. The availability of a statutory cancellation or refund right will depend on the applicable provincial law and the specific facts of the purchase.
If you believe the business engaged in misleading or unfair practices (for example, unclear trial terms, recurring charges without notice), you may seek remedies by disputing the charge with your payment provider (credit card issuer, PayPal), lodging a complaint with the Competition Bureau, or contacting your provincial consumer protection agency for guidance on enforcement and potential remedies.
User reports collected from public sources include several complaints about unexpected or recurring charges, difficulties obtaining refunds after trial expirations, and challenges cancelling subscriptions. Some users reported needing to escalate disputes via PayPal or bank chargebacks to stop further charges. The provided data does not include verified positive reviews, so reports appear weighted toward negative experiences; however, outcomes can vary by user, marketplace, and payment channel.
Common errors include assuming that uninstalling the app cancels a subscription (it usually does not - you must cancel via the marketplace), missing the end date of a free trial and therefore being charged on expiry, and relying on the developer to process refunds when the Terms state they do not offer refunds for immediately executed services. Another frequent mistake is failing to keep evidence (receipts, cancellation confirmations), which makes disputes with payment providers or regulatory bodies harder to resolve.
| Method | Refund | Difficulty |
|---|---|---|
| App Store / Google Play refund request | Depends on marketplace policy; sometimes refundable | Medium |
| Contacting Amoapps directly | Unlikely per Terms of Service; exceptions possible but rare | High |
| Payment provider dispute (credit card chargeback / PayPal claim) | Possible if you can show unauthorized or misleading charges | High |
| Regulatory complaint (Competition Bureau / provincial agency) | Possible but slower; may not produce immediate refund | High / Varies |
After you cancel, keep all documentation and monitor your payment method for further charges. If you need to request a refund or dispute a charge, start with the marketplace (App Store or Google Play) and then escalate to your payment provider if necessary. Useful links: Amoapps Terms of Service (Amoapps Terms), Apple support on subscriptions and refunds (Apple Support), Google Play help for refunds (Google Play Support), PayPal dispute resolution (PayPal Help), and the Competition Bureau of Canada (Competition Bureau). If you intend to send a written complaint or cancellation notice to the company, consider using registered mail and keep proof of posting.
AMAYOAPPS LTD, Constance Street, International House, E16 2DQ London, United Kingdom
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Written by Mason Young
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.