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Cancellation service #1 in Canada
Amora Coffee is a subscription-based coffee roaster that sends roast-to-order coffee in recurring shipments. Subscriptions typically deliver multiple half‑pound bags on an approximately 21‑day cadence and include options to choose blends and pause or cancel the plan.
The company markets promotional trial offers as well as ongoing subscription rates; pricing and shipping details are sourced from U.S.-based offerings and may differ for Canadian customers.
When you cancel, future scheduled shipments are stopped; shipments already processed or shipped before the cancellation effective date will generally still be fulfilled. Your account typically remains in place for order history and reactivation unless you request account deletion.
Amora will retain your account and transaction records according to its privacy policy; cancellation does not automatically delete personal data unless you request it explicitly and the company confirms deletion.
Refunds depend on timing and whether a shipment was already processed. Generally, refunds are unlikely for shipments already prepared or shipped; if you cancel before a scheduled shipment and were nonetheless charged, you should request a refund from Amora support with proof of cancellation.
Promotional or trial items (for example a $1 trial bag) are governed by the terms of that promotion; shipping and handling charges are commonly non-refundable. If you believe you are entitled to a refund, contact Amora support, provide your documentation, and, if necessary, raise a dispute with your card issuer.
| Plan | Price | Period | Features |
|---|---|---|---|
| Subscription (after trial) | C$ (~$14.95 USD + $8.95 USD shipping ≈ C$31.06 per shipment for 4 half‑lb bags ≈ C$7.77 per bag) | Per shipment (~every 21 days) | Four half‑pound bags per shipment; roast‑to‑order; choose blend; can pause or cancel any time; U.S.‑based shipping |
| Subscription promotional rate | C$ (~$11.96 USD per bag + $8.95 USD shipping ≈ C$29.00 per shipment ≈ C$7.25 per bag) | Per shipment (~every 21 days) | 20% off promotional rate after first $1 bag; same delivery and flexibility |
Note: All prices above are sourced from U.S.-based listings in USD; no Canada‑specific pricing in CAD was located. Shipping to Canada may add extra cost or duties - confirm final prices at checkout.
Canadian consumers are protected by federal and provincial consumer protection laws that require clear disclosure of subscription terms and generally prohibit deceptive practices. You have the right to clear information about recurring charges, cancellation procedures, and contact details for support.
If a company fails to honor cancellation requests or misrepresents terms, you can file complaints with provincial consumer protection offices, the Competition Bureau for deceptive practices, or seek remedies through your payment provider (chargeback) if appropriate. For legal certainty on your situation, consider contacting your provincial consumer affairs office or seeking independent legal advice.
User reports are mixed: many customers find the in‑account cancellation straightforward and receive prompt confirmation, while others report needing to email or call customer service and, in a few cases, to follow up with registered mail to stop shipments. Common compliments relate to roast quality and flexible pause options; common complaints focus on surprise shipping charges and confusion about promotional trial transitions into paid subscriptions.
Customers often wait until after the renewal date to cancel and are charged for the next shipment; cancel at least several days before the scheduled shipment (about every 21 days) to avoid unexpected charges. Another frequent error is failing to retain a confirmation number or screenshot proving the cancellation - always save confirmations.
Some customers send cancellation requests to the wrong address or use an incorrect account email; verify the company’s official contact details (privacy policy or site footer) and keep copies of all communications.
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Possible if before shipment | Low |
| Email support | Possible; depends on timing and records | Medium |
| Phone support | Possible; requires confirmation | Medium |
| Registered mail (written notice) | Possible; good proof if disputes arise | High |
After cancellation, retain all confirmations and monitor your bank or card statements for any further charges. If you see an unexpected charge, contact Amora support first and provide documentation; if unresolved, contact your card issuer to discuss a dispute or chargeback.
For further information and to make complaints or seek help, see the company’s support pages and Canadian consumer protection resources listed below.
Helpful links: Amora Coffee (home), Competition Bureau of Canada, Government of Canada - Consumer protection, FCAC - Resolving a problem with your credit card.
Amora Coffee, LLC
5665 Carmichael Road
Montgomery, Alberta 36117
Canada
Recommendation: send written cancellation by registered mail for proof of delivery and verify the current postal or corporate address on the company’s privacy policy or site footer before sending. Some site listings may show a U.S. address for support or cancellations - use the address specified by Amora’s official contact pages when available.
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Written by Mason Young
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.