Cancellation Fabfitfun: Easy Method

What is Fabfitfun

FabFitFun is a subscription box service that delivers a curated selection of beauty, wellness, fashion and lifestyle products on a seasonal (quarterly) basis or via prepaid annual plans. Boxes typically contain a mix of full-size items and allow some member customization each season, billed according to the chosen plan and shipping/tax rules.

How to cancel Fabfitfun

• Via Web (account): Log into your FabFitFun account, go to “My Account” → “Account Details” → “Cancel Subscription” and follow the on‑screen instructions. There are no cancellation fees, but cancellation takes effect for the next billing cycle; charges already processed will not be refunded. See FabFitFun’s terms at legal.fabfitfun.com.
• Via Email or Live Chat: Contact FabFitFun by the website chat or their support email, state you wish to cancel, and follow the agent’s instructions. Same terms apply: cancellation is effective from the next billing cycle and does not retroactively stop processed payments. See legal.fabfitfun.com.
• Via Phone: Call 1‑855‑313‑2676 and request cancellation. There are no formal cancellation fees, but the cancellation will not void charges already processed and will apply to future billing only. See legal.fabfitfun.com.
• App Store / Google Play subscriptions: If you subscribed through Apple or Google, cancel through your iOS or Android subscription settings. FabFitFun’s terms do not detail in‑app cancellation mechanics and platform rules usually govern refunds and timing.
• By postal letter (recommended if you want a formal record): Send a signed cancellation letter by certified mail / registered post (keep tracking and delivery receipt), addressed to FabFitFun, Inc., and include your account/order details. Use certified mail to create proof of delivery; address below.

What happens when you cancel

When you cancel, FabFitFun’s stated process is that the cancellation becomes effective at the start of the next billing cycle. You typically retain access to any active membership benefits until the current paid period ends. Cancellation does not reverse charges that have already been processed, and it does not prevent pending charges that were already initiated before the cancellation took effect.

Your account data and order history are usually retained per FabFitFun’s data policies; if you need deletion or further account changes, request them via customer support and document the request.

Will I get a refund?

FabFitFun’s published policy states that “all sales are final” and they do not generally provide refunds or accept returns or substitutions; refunds or replacements for damaged or incomplete shipments are discretionary and must be reported (their terms cite a short reporting window, e.g., within two weeks of receipt). Cancellation itself is not described as creating entitlement to a refund of already‑processed subscription charges.

However, Canadian consumer protections (see below) can affect refund rights for direct‑sales agreements. If a provincial or federal law gives you a statutory right to cancel or to a refund (for example under direct‑seller rules), that right may override a vendor’s “all sales final” term. Document any request for a refund and follow up in writing if you believe a statutory right applies.

Fabfitfun plans and pricing

Your consumer rights in Canada

Under Canadian federal rules governing direct sellers, consumers generally have a 10‑day cooling‑off period after receiving a copy of the contract or cancellation rights; if you validly cancel within that period, the seller must refund all money within 15 days. Provincial laws (for example, Ontario’s Consumer Protection Act) provide similar 10‑day cancellation periods and mandatory refunds within a set timeframe. These statutory rights can prevail over contractual "all sales final" language.

If you believe FabFitFun’s terms conflict with Canadian statutory protections, assert your rights in writing, keep records, and consider contacting your provincial consumer protection office or the federal Consumer Measures Committee for guidance. Relevant government resources: Direct sellers - Government of Canada and Ontario Consumer Protection regulation.

Customer experiences

Customers report both positive and negative experiences. Positive feedback highlights the seasonal customization, discovery value of curated items and, in many cases, helpful customer service that resolved problems quickly. On the negative side, common complaints include missing or damaged items, delivery delays to Canada, product quality concerns, inconsistency in customer service responses, and reports of charges occurring after users attempted to cancel. Some consumers say refunds are difficult to obtain and that credits or partial resolutions are more common than full refunds.

Documentation checklist

• Account email, full name, and order number(s).
• Screenshots or transcripts of chats, emails, or support tickets.
• Bank/credit card statements showing charges you dispute.
• Photos of damaged, missing or incorrect items and shipment packaging.
• Copy of any confirmation or contract you received from FabFitFun.
• Certified mail tracking number and delivery receipt if you sent a postal cancellation.

Common mistakes

Common pitfalls include cancelling after the billing cutoff so the next charge still processes, cancelling the vendor account but not the App Store/Google Play subscription (or vice versa), failing to keep records of communications, and assuming that cancellation guarantees a refund of an already‑processed payment. Another frequent error is not checking whether you signed up under a prepaid annual plan - those are often nonrefundable in practice unless a statutory cancellation right applies.

Comparative recap

After cancelling

After you cancel, keep copies of all confirmation messages, screenshots, and delivery receipts (if you used certified mail). If you believe you are entitled to a statutory refund under Canadian law, submit a written request citing the relevant consumer protection statute and allow the vendor the statutory period to refund. For assistance or to learn more, consult FabFitFun’s legal/help pages and Canadian consumer resources: FabFitFun legal: legal.fabfitfun.com; direct sellers guidance: ised‑isde.canada.ca; Ontario info: ontario.ca.

Address

FabFitFun, Inc.
360 N. La Cienega Blvd. 3rd Fl - B
Los Angeles, CA 90048, USA

If sending a postal cancellation, use certified/registered mail and retain the tracking and delivery receipt as proof.