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Cancellation service #1 in Canada
FeetFinder is an online marketplace and subscription service where users can buy and sell feet-related photos and content. It operates through its website and mobile apps; subscriptions purchased through Apple or Google platforms must be managed through those platforms rather than inside the FeetFinder app itself.
When you cancel a subscription purchased on the FeetFinder website, your paid access continues until the end of the current billing period and then the subscription will not renew. For subscriptions billed through Apple or Google, cancelling in the platform’s subscription settings stops auto‑renewal and service continues until the paid period ends. If you cancel during a free trial on the website, access to trial benefits usually ends immediately. Account deletion is typically a separate action from subscription cancellation and may require additional steps or contacting support.
FeetFinder’s stated policy is that all sales and transactions are final except as required by law; refunds are issued only in exceptional circumstances and at FeetFinder’s sole discretion. For transactions completed via the marketplace, the Buyer - Seller Agreement notes buyers acknowledge content will be delivered before the end of the 14‑day period and thereby waive the statutory cooling‑off right for that transaction. Platform purchases (App Store/Google Play) may be subject to Apple’s or Google’s refund processes rather than FeetFinder’s internal refund policy. If you believe you have a legal entitlement to a refund under Canadian law, reference that when contacting support or sending formal notice.
In Canada, consumers generally have a 14‑day statutory right of withdrawal for online purchases (a cooling‑off period), unless they explicitly consent to immediate delivery of digital content. FeetFinder’s Buyer - Seller Agreement indicates that by completing a purchase buyers acknowledge content will be delivered within that 14‑day period, effectively waiving the statutory cooling‑off right for that transaction. This contractual waiver can affect refund rights, though local consumer protection laws may override contractual terms in some circumstances. If you believe a statutory consumer right applies, cite the applicable law when requesting a refund or dispute.
Customer feedback is mixed. Some users praise timely payouts, straightforward setup, and responsive support in certain cases. Other users report slow or denied payouts, long reviews of payout requests, difficulty cancelling or deleting accounts, and instances of unresponsive or delayed support. Technical glitches and usability complaints appear in multiple reports, and some users warn about off‑platform requests or scam risks. Reviews and discussion threads (e.g., TrustPilot and Reddit communities) reflect both positive and negative experiences; consider those accounts when deciding how to transact and how to document issues.
Common pitfalls include attempting to cancel an App Store or Google Play subscription via the FeetFinder website (platform subscriptions must be cancelled through Apple/Google), assuming a cancelled trial will continue until the billing date (website trials may end immediately when cancelled), and expecting routine refunds despite FeetFinder’s “all sales final” stance. Another frequent mistake is not keeping receipts or screenshots; without documentation it becomes harder to escalate disputes or claim refunds.
After you cancel, save confirmation emails or screenshots showing the cancellation and the end date of service. If you have billing disputes, contact FeetFinder support first and reference your documentation; include receipts and timestamps. For platform purchases, use Apple’s or Google’s refund request processes where applicable. Helpful pages: FeetFinder help and contact pages at FeetFinder, Apple subscriptions help at Apple Support, and Google Play subscription help at Google Play Help. If you need to send formal notice or a complaint by post, use certified mail and keep the tracking and receipt.
FeetFinder corporate address (for formal postal communication): 318 N. Carson Street, Suite 208, Carson City, Nevada 89701, United States. If sending certified mail (raccomandata A/R), retain the tracking number and proof of delivery for your records.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mia Walker
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.