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Cancellation service #1 in Canada
Flipster is a subscription-based software platform used by real-estate investors and professionals to find leads, manage contacts and deals, access marketing tools and private funding resources. It offers tiered plans with different lead volumes and additional services like skip tracing, buyer sites and support.
The service is billed on a recurring basis and is administered from the provider’s U.S. headquarters; Canadian customers should note billing is shown in USD with approximate CAD equivalents where supplied.
When you cancel, access to paid features usually continues until the end of your current paid billing period; cancellation prevents automatic renewal at the next billing date. Exact timing for access termination may vary by plan and billing cycle.
Flipster may retain your account data after cancellation. If you want copies of contacts, reports, contracts or other data, export them before cancelling or request an export from support. If you need data removed entirely, ask support for account deletion and request confirmation of data removal.
Flipster’s public materials do not guarantee automatic refunds for partial billing periods. In practice, refunds are case‑by‑case: common exceptions include billing errors, duplicate charges, or statutory consumer rights that apply in your province. Trial-period cancellations (if you used a free trial) may qualify for a full refund if cancelled within the trial window.
If you believe you are entitled to a refund, contact Flipster support with evidence (receipts, screenshots). If the provider refuses and you paid by credit card, you can also contact your card issuer to request a chargeback for unauthorised or incorrect charges, and you may file a complaint with your provincial consumer protection office.
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic | USD 97/month (≈ C$131.00/month) | Monthly | 10,000 monthly leads; default features including cash buyer leads, private lender leads, skip tracing, contact & deal management, email marketing, comps, contract forms |
| Pro | USD 197/month (≈ C$266.00/month) | Monthly | 25,000 monthly leads; adds proof of funds service, private funding sources, 24/7 support |
| Prime | USD 397/month (≈ C$536.00/month) | Monthly | 50,000 monthly leads; includes all Pro features plus multiple user accounts, 4 cash buyer sites, private money website, motivated seller website, LLC flipper kit, lender network |
Canadian consumer protection is governed by federal and provincial laws; rights and remedies can vary by province. Common protections relevant to online subscriptions include requirements for clear disclosure of recurring charges, remedies for misleading or deceptive practices, and the ability to seek refunds for billing errors or misrepresentations.
If you experience difficulties, you can dispute unauthorized charges with your financial institution, lodge a complaint with your provincial consumer protection office, and in some cases seek remedies through small claims court. Retain documentation of your cancellation and communications - this is critical when asserting your rights.
Reported experiences are mixed: many customers successfully cancel via the account dashboard and receive confirmation without issue. Others report delays in receiving written confirmation or needing to follow up with support to stop renewals. A small number of users have found postal registered mail effective as proof when disputes arose.
Because individual outcomes vary, real experience often depends on keeping clear records, cancelling before the renewal date, and following up promptly if charges continue.
Common errors include cancelling a payment method (card) but not the subscription in the Flipster account, assuming an email request alone is enough without saving replies, and waiting until after a renewal date to cancel. Another frequent mistake is not exporting important data before closing the account, which can make recovery difficult if the provider removes data after cancellation.
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Possible (depends on billing window/trial); typically no automatic pro‑rata refunds | Low - immediate if the option is available |
| Email support | Possible - case‑by‑case; useful for a written record | Medium - depends on response time |
| Phone support | Possible - may secure quick action; ask for confirmation number | Medium - requires reaching an agent and getting proof |
| Registered postal mail (proof of delivery) | Possible - strongest evidence in disputes; refund still case‑by‑case | High - slowest but best for legal proof |
After you cancel, export any necessary data (contacts, reports, contracts). Monitor your bank and card statements for at least one billing cycle to confirm the subscription did not renew. If a charge appears, immediately contact Flipster support and your card issuer to dispute the charge if necessary.
For help and official guidance see Flipster’s support resources and Canadian government consumer information: Flipster Support and Government of Canada - Consumer information. If you need provincial guidance, search for your province’s consumer protection office.
Flipster
6500 Greenville Avenue, Suite 400
Dallas, TX 75206 USA
For an official cancellation with proof, send a registered postal letter with return receipt (proof of delivery) to the address above and keep copies of the letter and delivery confirmation.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mason Young
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.