Cancellation Juice Plus: Easy Method

What is Juice Plus

Overview

Juice Plus+ is a line of dietary supplement products sold in Canada that markets plant-based capsule blends, omega supplements and bundles on a subscription and one-time purchase basis. The company operates an online storefront for Canadian customers and offers a Customer Experience Team to handle orders, returns and subscription changes.

How to cancel Juice Plus

• Prepare your account details (order number, account/email used to sign up, next shipping date and payment method). Call Juice Plus Canada at 1-800-668-8980 or email their Customer Experience Team (use the contact option on the Canadian Juice Plus website). When you contact them, state you want to cancel your subscription and request a written confirmation (email or reference number).
• Cancel at least 7 calendar days before your next recurring shipment to prevent that shipment and the associated charge; subscriptions are considered indefinite but may be cancelled at any time.
• If you are in a payment/installment cycle, ask how outstanding instalments will be handled - cancellations made during a payment cycle may still result in collection of remaining payments unless a different arrangement is confirmed.

What happens when you cancel

After you request cancellation, Juice Plus processes the change according to its subscription terms. If your cancellation is received before the 7-day cutoff for the next shipment, that shipment should be avoided; cancellations received after that cutoff may not stop the upcoming shipment. For customers paying by instalments, remaining scheduled payments can still be collected unless the company agrees to waive them. You should receive a confirmation of cancellation - keep this for your records. Juice Plus will maintain account and order records in accordance with its terms of use and privacy policies.

Will I get a refund?

Juice Plus Canada offers a voluntary 60-day refund window. For first purchases, a 100% money-back guarantee applies if the product is returned within 60 days of the order date (refunds issued less shipping). For subsequent purchases, returns within 60 days are accepted only if the product is unopened and resalable, and refunds are issued minus a C$10 restocking fee and shipping. The same return rules apply to subscription orders; refunds for subscription-related returns are processed minus shipping and any applicable restocking fee. Note that cancelling a subscription does not automatically guarantee a refund for already-shipped or opened product, and remaining instalment charges may still apply unless otherwise arranged.

Juice Plus plans and pricing

Your consumer rights in Canada

Juice Plus provides a voluntary 60-day return period in Canada under its own policies; this is separate from any statutory consumer protections that may apply. Provincial and federal consumer protection laws can provide additional rights (for example, rules around unfair practices, false representations or billing). If you believe your statutory rights have been breached, you may contact your provincial consumer protection office or the federal consumer affairs resources for guidance.

Customer experiences

Customer reviews of Juice Plus in Canada are mixed. Many users report positive long-term use and perceived health benefits, praising third-party testing and improved energy. Conversely, several customers report difficult cancellation experiences, unexpected charges, poor responsiveness from customer support, and dissatisfaction with product value or ingredients. These accounts suggest that keeping careful records, seeking written confirmation of cancellations, and monitoring bank statements after cancelling can help resolve issues more smoothly.

Documentation checklist

• Order number(s), account email, phone number on the account; next scheduled shipment date; payment method details; confirmation of cancellation (email or reference number); photos/condition of returned product (if applicable); shipping/tracking numbers for returns; copies/screenshots of relevant Juice Plus terms or return policy pages.

Common mistakes

Typical errors include cancelling too close to the next shipment (failing to meet the 7-day cutoff), not obtaining written confirmation of the cancellation, assuming cancelling in an app store covers a web subscription, and missing the 60-day return window or returning items that are not unopened/resalable when required. Also, not checking whether instalment charges will continue after cancellation can lead to unexpected collections.

Comparative recap

After cancelling

Keep the written cancellation confirmation and monitor your bank or card statements for any further charges. If you need to return product for a refund, ship it promptly with tracking and retain receipts. If problems persist, escalate to Juice Plus customer support with your documentation; if unresolved, consider contacting your bank/card issuer to dispute unauthorised charges and your provincial consumer protection office for further assistance. For official information and contact options, see the Juice Plus Canada website and government consumer resources.

Juice Plus Canada website: https://www.juiceplus.com/ca

Federal consumer information: https://www.canada.ca/en/services/consumer.html

Ontario consumer protection (example provincial resource): https://www.ontario.ca/page/consumer-protection

Address

Customer Care (postal): 2785 Skymark Ave. Unit 15, Mississauga, ON L4W 4Y3, Canada