Postclic premium unlimited: promotional offer at $1.47 for 48h, then $79.87 per month without commitment

Cancellation service #1 in Canada
Norse Organics is a U.S.-based skincare and body-care company that sells systems and single-product balms, including subscription options for recurring deliveries. Their website lists product details, subscription pricing in U.S. dollars, and return/refund terms on a terms-of-service page.
When a cancellation is processed, future scheduled shipments should stop and no new subscription charges should be attempted. Cancellation timing matters: if the request arrives after a billing/renewal action, that payment generally covers the current period and cancellation takes effect for subsequent periods. Access to any subscriber-only offers or discounts typically ends with the cancelled subscription; your account information and order history usually remain accessible through the website account unless you request deletion.
Norse Organics’ published policy differentiates between their satisfaction guarantee for first subscription orders and general returns. For first subscription orders placed on the website there is a satisfaction guarantee: customers are asked to use the system for at least 60 consecutive days and submit a request within 90 days of delivery to be eligible for a full refund for one opened product or system (Muscle Balm has a 30-day requirement). For general web orders, unopened and unused items can be returned within 30 days of delivery using a return label; refunds are issued after inspection and processed within 1 - 2 business days, plus up to 10 business days for the bank posting. The site does not state a Canada-specific statutory right or a mandatory 14-day cooling-off period; refunds and eligibility follow the company-stated windows and conditions. See the terms for full details.
| Plan | Price | Period | Features |
| The Complete Acne Killer System 2.0 (one-time purchase) | US$159.00 | - | 4-step acne system (Day balm, Night balm, Face scrub), 2-month supply |
| The Complete Acne Killer System 2.0 (subscription) | US$119.00 (save 25%) | every ~45 - 75 days (subscription) | Same 4-step system on a recurring schedule |
| Muscle & Joint Balm (one-time purchase) | US$127.00 | - | Muscle & joint relief balm |
| Muscle & Joint Balm (subscription) | US$75.00 (save 40%) | subscription | Recurring deliveries of the muscle & joint balm |
All prices published on Norse Organics are in U.S. dollars. Products may be shipped to Canada (site estimates ~3 - 6 business days); Canadian duties and taxes may apply at checkout. Norse does not publish Canadian-dollar prices - customers must convert USD to CAD at current exchange rates when budgeting.
Norse Organics’ public terms do not list Canada-specific statutory cancellation or refund rights. Canadian consumers have additional protections under provincial consumer-protection laws (for example, Quebec has specific rules) that may provide remedies beyond a vendor’s stated policy. Those statutory rights vary by province and can sometimes override a company’s terms; if you believe provincial rules apply to your purchase, check the relevant provincial consumer-protection agency or seek legal/consumer-advice resources for confirmation.
Public reviews are mixed. Many customers praise responsive, polite, and effective customer service in resolving delivery or order errors quickly and report positive product results such as clearer skin and simpler routines. Conversely, a notable portion of customers report difficulty cancelling subscriptions - examples include web cancellation links that loop, no visible cancellation interface, or needing to email multiple times. There are also reports of delays or partial refunds when returns occur outside guarantee windows or when customs and international shipping complications arise.
Timing errors: requesting cancellation after a renewal charge is processed can mean you are billed for that period and may need to wait for the next cycle for cancellation to take effect.
Using the wrong method: subscribing through an app store but attempting to cancel only on the vendor site (or vice versa) can leave the subscription active. App-store subscriptions may need to be managed through the respective store account if the vendor cannot act on them directly.
Insufficient information: emailing support without including order number, account email, or confirmation details can delay processing. For returns or refund requests, missing required proof or submitting outside the stated windows (30-day return window or the 90-day first-subscription guarantee) can result in denial or partial refunds.
| Method | Refund | Difficulty |
| Website account cancellation | Refunds handled per published return/refund rules; cancellation stops future shipments (refund only if returns/guarantee conditions met) | Low - Medium (depends on whether account UI shows a clear cancellation option) |
| App Store / Google Play subscription | Refunds subject to store/vendor rules; vendor policy applies for product refunds but store may control subscription cancellation/refund | Medium - High (users report unclear flows and mixed experiences) |
| Email support ([email protected]) | Vendor can process cancellations and advise on refunds per policy; refunds only if policy criteria are met | Medium (effective if emails include full documentation; some customers report needing follow-ups) |
Keep copies of your cancellation confirmation, all correspondence, and billing statements showing that future charges have stopped. If you intend to request a refund, follow the steps in the Norse terms and provide the documentation listed above. If you used an app-store subscription, verify your active subscriptions in your Apple ID or Google Play account to ensure it is cancelled there as well. For policy details, see the vendor terms: Norse Organics Terms. If you need direct help, contact [email protected]. For independent customer feedback, see reviews such as on Trustpilot.
Mailing address (company location stated as United States): Norse Organics Stati Uniti. If you prefer to send a written cancellation notice, consider using registered mail with a return receipt (proof of delivery) and keep a copy for your records. Also retain screenshots or email confirmations showing the cancellation request and any vendor responses.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mia Walker
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.