Cancellation Othership: Easy Method

What is Othership

Othership is a membership-based wellness and workspace platform that combines physical studio and co-working access with guided breathwork and wellbeing content delivered through an app. It sells memberships and app subscriptions (sold either through mobile app platforms or directly via its website) and operates locations such as Toronto (Yorkville) alongside its digital Breathwork app offering.

How to cancel Othership

• Via App Store (iOS): Open iPhone Settings → tap your name → Subscriptions → select "Othership: Breathing App" → tap "Cancel Subscription". If "Cancel" isn’t visible the subscription is already cancelled and will not renew. Apple manages cancellations and refunds. See Othership billing FAQ: othership.us/faq-billing.
• Via Google Play (Android): Open the Google Play Store → Menu (≡) → Subscriptions → select the Othership subscription → Cancel subscription. Google handles cancellations and refunds via its system. See Othership billing FAQ: othership.us/faq-billing.
• Via Web / Direct membership: Terminate a web membership by emailing [email protected] or by using your account settings on the website. For a formal notice, Othership recommends sending written cancellation by registered post to their legal address (see Address section below); email is supported but postal registered mail is preferred for formal termination.

What happens when you cancel

If you cancel an App Store or Google Play subscription, the platform (Apple/Google) controls renewal and access - typically you retain access until the end of the current paid period and the subscription will not renew. For direct web memberships, Othership states that membership runs to the end of the purchased term; confirmed bookings may be automatically cancelled without refund when you terminate via the web. Othership retains and processes account and booking data under its privacy policy; consult their privacy policy for details about data retention and how to request deletion: othership.com/privacy-policy.

Will I get a refund?

Refunds for purchases made through the App Store or Google Play are handled exclusively by Apple and Google; Othership directs users to request refunds through those platforms. Othership’s Terms of Service state that payments made under an Order Form (for services such as workplace scheduling) are generally non‑refundable except where expressly stated. The Terms do not describe a 14‑day statutory cooling‑off right; paid fees are normally non‑refundable unless the Terms or platform policies specify otherwise. See Othership Terms of Service: othership.com/legal/tos and billing FAQ: othership.us/faq-billing.

Othership plans and pricing

Your consumer rights in Canada

Canadian consumers retain general protections under applicable federal and provincial consumer protection and privacy laws, including rights related to the handling of personal data (consent, withdrawal of consent, access and correction). However, Othership’s publicly available policies rely heavily on platform terms (Apple/Google) and its own Terms of Service; there is no explicit mention in those documents of a Canada‑specific statutory 14‑day cooling‑off refund right. If you believe a statutory consumer right applies or you need help with a dispute, consider contacting your provincial consumer protection office or your payment card issuer for chargeback options. For privacy questions or to exercise data rights, see Othership’s privacy policy.

Customer experiences

Public reviews from Canadian directories show generally strong satisfaction: Othership scores highly on GetApp and Capterra (around 4.8/5) with praise for ease of use, intuitive UX, customer support, flexibility, and workplace scheduling features. Negative feedback is limited but includes occasional booking issues (e.g., availability errors) and some users feeling overwhelmed by the number of features or encountering small bugs when switching booking types; in those cases support has often resolved problems.

Documentation checklist

• Account email and username used for Othership
• Purchase receipt(s) or subscription confirmation (email or screenshot)
• Booking confirmations or reservation IDs for any affected bookings
• Screenshots showing subscription entries in App Store or Google Play (if applicable)
• Copies of emails sent to [email protected] and any replies
• Registered post tracking number or proof of delivery if you send postal cancellation
• Payment transaction IDs and last four digits of the card used

Common mistakes

Users commonly attempt to cancel inside the Othership app or website but actually purchased the subscription through Apple or Google, so the cancellation must be completed through the App Store or Google Play. Another frequent assumption is that cancelling always entitles you to an automatic refund; in many cases refunds depend on the platform (Apple/Google) or Othership’s Terms of Service and are not guaranteed. Some members forget to cancel before the next billing date or fail to retain proof of cancellation or purchase, which makes disputes harder to resolve.

Comparative recap

After cancelling

After you cancel, keep evidence of the cancellation (confirmation screens, emails, or registered post delivery receipts). If you used the App Store or Google Play, check your Apple or Google account to confirm the subscription status and any refund outcome. For disputes or concerns about billing, you can contact Othership support at [email protected], review billing guidance at othership.us/faq-billing, and read the Terms of Service at othership.com/legal/tos. If you believe consumer law or payment disputes apply, consider contacting your payment provider or provincial consumer protection office.

Address

For formal postal cancellation notices, send to:

OTHERSHIP LTD
Office 7, 35‑37 Ludgate Hill
London, England, EC4M 7JN