Cancellation Podimo: Easy Method

What is Podimo

Podimo is a subscription-based audio platform offering podcasts and other spoken-word content, often with exclusive and ad-free episodes. It is available via mobile apps (iOS and Android) and directly on the web, with billing handled either by Podimo or by the app stores depending on how you subscribed.

How to cancel Podimo

• If you subscribed via the App Store (iOS): open Settings on your iPhone/iPad → tap your Apple ID → Subscriptions → Podimo → Cancel Subscription. Your access remains until the end of the paid period; cancelling a free trial ends access immediately. For details see Podimo support.
• If you subscribed via Google Play: open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → Podimo → Cancel Subscription. Access remains until the end of the paid period; cancelling a free trial ends access immediately. See the same support article.
• If you subscribed on the web or within the Podimo app directly: go to podimo.com → My Account → Subscription → Cancel subscription, or in the app go to Library → Profile → Settings → Your membership → Cancel. Access remains until the end of the paid period; cancelling a free trial ends access immediately. See Podimo’s instructions at support.
• To delete your account and personal data you must first cancel your subscription and then contact Podimo via their contact form or by email at [email protected]. If you prefer to send a postal cancellation or withdrawal, use registered mail (raccomandata A/R) addressed to Customer Support at the address below.

What happens when you cancel

Cancelling stops automatic renewal. If you cancel after a paid billing period has started, you will normally retain access until that billing period ends. If you cancel during a free trial, Podimo’s policy is that access ends immediately. Cancelling does not automatically remove your account or personal data; to delete data you must contact Podimo after cancelling.

Will I get a refund?

Podimo’s stated policy is that they do not offer refunds for unused time after cancellation. There is a statutory right of withdrawal (a cooling-off period) of 14 days in many jurisdictions, but if you access digital content during that period you typically waive the right to withdraw - Podimo’s Terms reflect this. If you believe a charge was unauthorized or accidental you can contact Podimo (for example at [email protected]) and also dispute the charge with your payment provider or app store operator as appropriate.

Podimo plans and pricing

Your consumer rights in Canada

In Canada, consumer protection laws operate at the federal and provincial levels. You generally have a right to a cooling-off period for certain purchases, but for digital services that are made available immediately (streaming, instant access), the right to withdraw is commonly waived once you start using the service. This aligns with Podimo’s Terms: if you access content during the 14-day period you typically lose the right to cancel for a refund. If you face unauthorized or billing errors you can escalate the matter through your payment provider (Apple, Google, or your credit card issuer) and contact your provincial consumer protection office for guidance.

Customer experiences

Reviews are mixed: many users praise Podimo for exclusive, ad-free content and report good customer support that resolved issues satisfactorily. Other users report problems around cancelling during trials, not receiving confirmation emails, being charged unexpectedly, or facing difficulties obtaining refunds. Some complaints include requests for sensitive information or unresolved billing disputes; a few reviewers describe escalation to collection notices after trial issues. These experiences suggest saving clear evidence of cancellation and confirmations is important.

Documentation checklist

• Account email and username
• Subscription receipts or bank/statement entries showing charges
• Screenshots of cancellation steps and any on‑screen confirmations
• Copies of emails or messages exchanged with Podimo support
• Proof of registered mail (if you send postal cancellation) or tracking number
• Reference to Podimo Terms (Terms of Use)

Common mistakes

Users commonly try to cancel in the wrong place: for example, deleting the app without cancelling the subscription in the App Store or Google Play, or cancelling on the Podimo site while their subscription was billed through Apple/Google so it continues to renew. Not saving confirmation emails or screenshots can make disputes harder to resolve. Examples reported include cancelling during a free trial without receiving a confirmation email and then being charged, or not checking the correct app-store subscription settings when billing is managed by Apple or Google.

Comparative recap

After cancelling

Keep records of your cancellation (screenshots, confirmation emails, bank statements). If you need support, start with Podimo’s help page at Podimo support and refer to their Terms of Use. Contact Podimo by email at [email protected] for subscription, withdrawal or data-deletion requests. If you were charged incorrectly, contact your payment provider (Apple, Google or your bank) to dispute the charge and consider contacting your provincial consumer protection office if the issue is not resolved.

Address

Podimo ApS, Gasværksvej 16, 4. sal, 1656 Copenhagen V, Denmark