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Cancellation service #1 in Canada
Restomods is an online membership and merchandise service that offers sweepstakes entries, discounts on parts and store purchases, classified listings and related automotive content. Memberships are billed monthly and tiered plans provide varying numbers of sweepstakes entries, discounts and other perks; merchandise and store purchases are sold separately.
When you cancel a Restomods membership the recurring billing should stop after processing; Restomods states memberships are canceled within two business days after using the web dashboard option. You will generally retain any access or benefits for the remainder of the paid billing period, but you will not be billed for subsequent periods. If you subscribed through an app store, cancellation and access windows are governed by that store’s subscription rules. Restomods may retain account data per their policies; if you need account deletion, request it specifically from Support and keep copies of correspondence.
Restomods’ stated policy is that membership fees are non‑refundable and there are no refunds or prorated credits for partially used membership periods. Support may evaluate exceptions on a case‑by‑case basis, but there is no guaranteed refund for canceled membership payments. For merchandise, unused and unworn items may be returned within the time windows provided (see next section) with the customer typically responsible for return shipping; refunds for returned merchandise are issued after inspection and may have conditions such as sweepstakes entries being removed. If you purchased via Apple or Google Play, refunds for subscription charges are subject to Apple’s or Google Play’s refund policies and processes.
| Plan | Price | Period | Key features |
|---|---|---|---|
| Base Membership | US$12.95/mo | Monthly | 15 sweepstakes entries/month; 5% off online & parts store; 1 free classified listing/month |
| Silver Membership | US$25.00/mo | Monthly | 45 sweepstakes entries/month; 5% off online & parts store; 2 free classified listings/month; monthly digital magazine |
| Gold Membership | US$50.00/mo | Monthly | 125 sweepstakes entries/month; 10% off online & parts store; 5 free classified listings/month + homepage placement; monthly digital magazine |
| Platinum Membership | US$75.00/mo | Monthly | 200 sweepstakes entries/month; 15% off online & parts store; unlimited classified listings + homepage & social media placement; monthly digital magazine; On‑Demand Mechanics; Goodguys show tickets |
| One‑Time Silver Upgrade | US$11.00 | One‑Time | 20 bonus entries; 5% off; 2 free classified listings/month |
| One‑Time Gold Upgrade | US$22.00 | One‑Time | 40 bonus entries; 10% off; 5 free classified listings/month + homepage placement |
| One‑Time Platinum Upgrade | US$48.00 | One‑Time | 115 bonus entries; 15% off; unlimited classified listings + homepage & social media placement |
| One‑Time Full Throttle Upgrade | US$200.00 | One‑Time | 400 bonus entries; 15% off; unlimited classified listings + homepage & social media placement |
Canadian consumer protection emphasizes clear disclosure of recurring charges and accessible cancellation mechanisms. Businesses operating with Canadian customers are expected to make subscription terms and cancellation options clear and to provide remedies for misleading subscription activations. Restomods provides a web dashboard cancellation option and return windows for merchandise, which aligns with expectations for accessibility of cancellation. However, reported complaints about unintentional recurring charges and unclear signup flows indicate potential consumer risk; if you believe a subscription was activated without informed consent or you face difficulties cancelling, you may raise the issue with your payment provider, request a refund from the app store if applicable, and consider filing a complaint with provincial consumer protection authorities or the Better Business Bureau while preserving documentation.
Public feedback is mixed. Many customers report high‑quality merchandise, comfortable apparel, and straightforward purchase and shipping experiences, and some praise responsive customer service and easy membership cancellation via the dashboard. Positive comments also highlight professionally run sweepstakes and giveaways. Conversely, several customers report unexpected recurring charges after entering sweepstakes, difficulty canceling in some cases, and perceived confusing or misleading subscription signup interfaces. BBB complaints and other reviews note ongoing billing despite cancellation attempts or lack of clarity about how to delete accounts; rare reports allege not receiving giveaway prizes and repeated charges. These mixed experiences suggest that keeping clear records and screenshots is important if you need to dispute a charge.
Common errors include assuming an entry into a sweepstakes is a one‑time charge when it actually creates a recurring membership, neglecting to cancel subscriptions through the app store if the purchase was made on mobile, and failing to retain proof of cancellation or purchase receipts. Other frequent mistakes are shipping returns without tracking or not confirming a return window; because membership fees are generally non‑refundable per the policy, many disputes arise from misunderstandings about refund eligibility. Keep clear records and verify the subscription origin (direct website vs. Apple/Google) to avoid these pitfalls.
| Method | Refund | Difficulty |
|---|---|---|
| Web (Membership dashboard) | Membership fees: No refund (non‑refundable); cancellations stop future billing; merchandise: eligible returns per policy | Low - cancellation via account dashboard; processed within two business days |
| App Store / Google Play | Refunds governed by Apple/Google Play policies; contact the store for refunds | Medium - must manage subscription through the store; refund outcomes vary by store |
| Written/legal notice to Restomods (Legal Department) | Membership fees: Policy states non‑refundable; written notice may help dispute or document cancellation but does not guarantee refund | High - involves drafting notice and sending tracked/certified mail; slower process |
After you cancel, keep the confirmation screenshot or email, monitor your bank/card statements for any unexpected charges, and contact Support immediately if you see billing after cancellation. If you need a refund for a store purchase, follow Restomods’ return instructions and ship returns with tracking. For subscriptions purchased through Apple or Google Play, use the respective store’s support and refund request processes. Helpful pages to consult: Restomods’ main site and support/contact pages, the Restomods terms and membership/refund policies for details, and your app store’s subscription support.
Helpful links: Restomods home, Apple - cancel subscriptions, Google Play - cancel subscriptions, Restomods contact / support
If you choose to send a formal written notice, address it to:
Restomods Media Inc., Attn: Legal Department, 4629 Cass St #223, San Diego CA 92109
Use tracked or certified mail and retain the mailing receipt for your records. If you plan to escalate a dispute, include all documentation from the checklist and any correspondence with Support.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Amelia Clark
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.