Cancellation Rhs: Easy Method

What is Rhs

Rhs (Respiratory Homecare Solutions / RHS Canada) is a supplier that sells respiratory and related homecare products in Canada and operates an online storefront. Publicly available terms from RHS Canada focus on returns and exchanges for physical products rather than an explicit policy for app-store or web-based subscription cancellations.

How to cancel Rhs

• If you have a subscription purchased through Apple App Store or Google Play, cancel through your Apple or Google account (see platform support pages below); platform-managed subscriptions cannot reliably be cancelled from a merchant website.
• If you purchased a subscription or service directly on RHS’s website, check your RHS account settings or contact RHS customer support to request cancellation and confirmation in writing; retain screenshots/confirmation emails.
• For orders of physical products: to return or cancel an order placed with RHS Canada, follow their Returns/Terms & Conditions - exchanges or refunds are accepted within 30 days for unopened items. Initiate the return via RHS’s customer support or the return portal if provided; you may need to ship items back and pay return shipping and possible restocking fees.
• If RHS requires written cancellation or a formal notice and you cannot find a local address, you may send a registered letter (raccomandata A/R or equivalent) to the company address listed below and keep proof of posting; confirm receipt with RHS.
• Always request written confirmation of cancellation and any refund, and note processing time estimates for credit-card refunds so you know when to expect the credit.

What happens when you cancel

When you cancel a subscription, access to subscription features typically ends at the next renewal date or immediately depending on the billing platform and RHS’s provisioning. For platform-managed subscriptions (Apple/Google), the platform controls access and renewal; once cancelled there is generally no further automatic renewal. For site-managed subscriptions RHS may terminate access per their account and billing procedures; always confirm the effective cancellation date in writing.

For product orders that are cancelled or returned, returned unopened items accepted under RHS’s stated policy will be processed for exchange or refund subject to shipping costs and any stated restocking fee. RHS refunds are applied to the original payment method; allow the stated processing time for the issuer to post the credit.

RHS will retain transaction and account records per their privacy and recordkeeping practices; if you need data removal, request it explicitly and ask for confirmation of what will be retained and for how long.

Will I get a refund?

For physical products sold by RHS Canada, refunds or exchanges are allowed within 30 days if items are returned unopened and in original packaging. Returns can be made in-store where available or by mail; return shipping costs typically apply and RHS states a 25% restocking fee may apply on refused shipments. Refunds are credited to the original payment account. Processing time is generally 1 - 7 business days but may take up to two billing cycles to appear on your statement.

For subscriptions, refund rules vary. If the subscription was billed through Apple or Google, refund requests and approvals are managed by those platforms and are not guaranteed by RHS. If billed directly by RHS, request a refund from their support - RHS’s public materials do not show a clear general refund policy for web/app subscriptions, so refunds for pro-rated amounts or early cancellations are at RHS’s discretion unless otherwise stated in a contract.

Rhs plans and pricing

Your consumer rights in Canada

Canadian consumer protections vary by province and by the type of product or service. There is no single national “cooling-off” rule that applies universally to all purchases; many protections and timelines depend on provincial consumer protection statutes and the seller’s stated terms. For physical goods, merchants commonly offer a return window; RHS’s 30-day unopened return policy may align with or exceed typical expectations, but you should confirm specific rights under your provincial rules. For digital subscriptions and platform-billed services, the app-store/platform terms and provincial digital-consumer rules may affect your remedies.

If you believe a merchant is not following posted policies or applicable provincial laws, contact your provincial consumer protection office for guidance and consider contacting your card issuer about a disputed charge if appropriate. This is general information and not legal advice - consult a local consumer agency or lawyer if you need a formal remedy.

Customer experiences

Available third-party reviews include several positive reports (circa two years ago) that mention fast delivery, product quality, and helpful customer service and overall satisfaction with purchases. There are few or no recent negative reviews on TrustPilot or ProductReview Canada in the collected data. One review source (TrustBurn) shows exclusively positive reviews, which can indicate selection bias; therefore, while many customers report good experiences, exercise normal caution and keep documentation when purchasing or requesting refunds.

Documentation checklist

• Order number, invoice/receipt and payment method (credit card statement entry)
• Account screenshots showing subscription status or purchase
• Email or chat transcripts with RHS customer support and any cancellation confirmation
• Tracking number and proof of postage for returned items (keep original packaging and photos showing unopened condition)
• Bank/credit card refund posting (monitor statements for the expected processing window)

Common mistakes

Customers commonly assume that cancelling on the merchant site will cancel an App Store or Google Play subscription; platform subscriptions typically must be cancelled through the platform. Another frequent error is returning opened or used items when the merchant’s policy only accepts unopened merchandise - this can lead to refused returns or restocking fees. People also sometimes fail to get written confirmation of cancellation or a refund, leaving them without proof if a dispute arises. Finally, customers may not account for return shipping costs or restocking fees and are surprised by partial refunds.

Comparative recap

After cancelling

After you cancel, keep confirmation emails, screenshots, tracking numbers and monitor your payment account for the expected refund timeframe (1 - 7 business days typical for RHS credit-card refunds; allow up to two billing cycles for posting). If a refund does not appear in the expected time, follow up with RHS support with your documentation and, if applicable, escalate with your card issuer or provincial consumer protection office.

Helpful resources:

How to cancel subscriptions on your iPhone, iPad, and Apple TV (Apple Support)

Cancel subscriptions & request refunds on Google Play (Google Support)

Government of Canada - Consumer protection

TrustBurn - RHS Canada reviews

If you cannot find a specific RHS cancellation address or need to send formal notice, use the postal address below and send by registered mail (raccomandata A/R) so you have proof of delivery; always verify contact details on the official RHS contract or website before sending legal notices.

Address

Via Alcide De Gasperi 4, 93016 Riesi, Italy