Cancellation Shoedazzle: Easy Method

What is Shoedazzle

ShoeDazzle is a subscription-based footwear and fashion retailer that offers a VIP membership delivering a monthly credit toward purchases, access to curated selections, and member pricing. The service is U.S.-based but ships to Canada; membership billing is given in U.S. dollars (US$49.95/month) and will appear on Canadian customers’ statements at the card issuer’s exchange rate plus any bank fees.

How to cancel Shoedazzle

• To cancel your VIP membership at any time with no cancellation fee, contact ShoeDazzle by phone at 1‑833‑122‑42958, start a live chat via the ShoeDazzle help site (help article), or cancel online through the My VIP page on your account (account / policy page).

What happens when you cancel

After cancellation your VIP membership will stop future monthly billing; you will no longer receive the monthly US$49.95 VIP credit. Access to any active VIP benefits or credits already applied to an order remains subject to ShoeDazzle’s terms (for example, credits already redeemed are reflected in orders). Account data such as order history typically remains accessible in your account for reference. Cancelling does not automatically trigger refunds for past orders - refunds for eligible returns follow ShoeDazzle’s returns policy.

Will I get a refund?

ShoeDazzle’s return policy for US and Canada orders allows returns of shoes, apparel and accessories in new, unused condition (with tags and original packaging) within 60 days from shipment. Refunds are issued only to the original form of payment. Processing typically takes 5 - 7 business days after the item is processed at the warehouse, and you should allow 7 - 14 business days from the return shipment date for the credit to appear on your statement depending on your bank. Gift cards are not refundable and are only eligible for exchange or store credit. Note that ShoeDazzle cannot process refunds to credit cards billed outside the United States or Canada.

Shoedazzle plans and pricing

Your consumer rights in Canada

Canadian customers retain standard consumer protections: the right to clear disclosure of recurring fees and the right to dispute unauthorized or unfair charges. ShoeDazzle’s 60‑day return window and refunds to the original payment method (when applicable) align with reasonable expectations. Restrictions such as a 12‑month expiry on VIP credits and a strict 1st - 5th monthly skip window are contractual terms that may be considered restrictive; if you experience unauthorized billing or an inability to cancel, you can complain to your card issuer, file a complaint with your provincial consumer protection office, or contact the federal Competition Bureau if you believe the billing practices are deceptive or unfair.

Customer experiences

Reviews are mixed. Positive feedback highlights an easy-to-navigate site, straightforward ordering, useful VIP credits when they work as expected, and satisfactory product quality for many items. Negative experiences frequently involve unexpected or recurring $49.95 charges, difficulties logging in to skip a month, trouble cancelling or stopping payments, VIP credits not working or expiring after 12 months without clear reminders, and delays or changes in refund methods (e.g., store credit or checks instead of the original card). These reported issues are recurring themes in consumer review sites and complaint boards.

Documentation checklist

• Account email and username; order numbers for any recent charges
• Copies/screenshots of cancellation confirmations or chat transcripts
• Bank or card statements showing the charge(s) in question
• Return shipment tracking number and photos of items (if returning)
• VIP credit details (dates issued and expiry) and any related screenshots

Common mistakes

A frequent mistake is missing the required skip window: you must select “Skip the Month” between the 1st and 5th of the month; if you do not, ShoeDazzle charges the membership fee on the 6th. Other common errors include relying on verbal cancellation confirmation without saving a transcript, attempting to cancel without the correct account login details, assuming Canadian dollar pricing will be billed (charges are in US dollars and subject to the bank’s exchange rate), and expecting VIP credits never to expire - ShoeDazzle’s credits expire after 12 months unless otherwise stated.

Comparative recap

After cancelling

Keep confirmation of your cancellation (screenshot, email or chat transcript) and monitor your next bank statement to ensure charges stop. If you need to return items, follow the return instructions in ShoeDazzle’s shipping and returns policy; allow the stated processing times for refunds to appear. Useful links: ShoeDazzle cancellation help (help article), account/policy page (policy & terms), and shipping/returns details (shipping & returns). If charges continue after cancellation, contact your card issuer to dispute the charge and retain all documentation.

Address

For written correspondence (recommended by registered mail for proof of delivery), use:

ShoeDazzle / ShoeDazzle Customer Support
2501 Colorado Avenue,
Santa Monica, CA 90404, United States of America

It is advisable to send cancellation notices or formal complaints by registered mail (raccomandata A/R) to have proof of delivery and to keep copies of all correspondence.