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Cancellation service #1 in Canada
Snifffr is an online marketplace and messaging platform that connects buyers and sellers of intimate apparel and related services. It offers free buyer access and paid seller features (including a "Premium Seller" subscription), messaging tools, and transaction processing through third‑party payment providers.
When you cancel a Snifffr subscription, recurring billing should stop at the end of the current paid billing period; you normally retain access to paid features until that period expires. Snifffr’s terms state there is no refund for the unused portion of an active billing period if you cancel early. The company’s policies determine how long your account and content remain on the platform after cancellation - check Snifffr’s Terms & Conditions and Privacy Policy for data retention and account‑deactivation details, and save any information you need before access ends.
Snifffr’s Terms & Conditions state that all fees and charges are final and non‑refundable except in exceptional circumstances and that refunds (if any) are at Snifffr’s sole discretion and may be issued as account credit. There is no guaranteed refund for an unexpired membership period when you cancel early. If you purchased through Apple or Google, refund requests are subject to those platform operators’ policies - Apple and Google each have their own "Report a Problem" or refund processes and may approve refunds separately from Snifffr. In Canada there is no automatic 14‑day cooling‑off right for digital subscription services; legal refund rights depend on the merchant’s policy and whether the product was defective or misrepresented.
| Plan | Price (USD) | Period | Notes |
|---|---|---|---|
| Premium Seller (first month) | US$5.95 | 30 days | Access to messaging, premium seller status |
| Premium Seller (subsequent months) | US$9.00 | Monthly | Continued premium seller access; prices likely convert to CAD at current exchange rates. Platform also charges a 20% commission on sales. |
Under Canadian law there is no automatic 14‑day "cooling‑off" period for digital subscription services purchased online. Consumer rights to refunds typically depend on whether the service was defective, materially misrepresented, or the merchant’s stated refund policy. Snifffr’s Terms state fees are non‑refundable except in exceptional circumstances. If you believe the service was misrepresented or faulty, consider contacting your payment provider, filing a complaint with your provincial consumer protection office, or pursuing a dispute with your bank or card issuer. These options are situational - there is no blanket entitlement to a refund for digital subscriptions under federal law.
Public reviews show mixed experiences. Some users and long‑term sellers report positive results, finding buyers and being satisfied with site features and sales. However, many reviewers complain about scams, fake buyer profiles, poor or slow support, and difficulty unsubscribing. Several users specifically reported trouble cancelling subscriptions or poor responses from customer service. These mixed reports suggest being cautious: keep careful records of purchases, cancellation attempts, and communications.
Common errors include cancelling through the wrong channel (for example cancelling in the app when the charge is handled via the website/third‑party processor), missing the 24‑hour cut‑off before the billing period ends, not saving proof of cancellation, and assuming an immediate refund will be issued if you cancel mid‑period. Another frequent problem is contacting the incorrect support team - charges processed by CCBill, Apple, or Google may require contacting those providers rather than Snifffr directly. To avoid issues, verify where the charge originated, follow the correct cancellation steps for that platform, and keep evidence.
| Method | Refund | Difficulty |
|---|---|---|
| Web (Snifffr site / CCBill) | No (non‑refundable per Snifffr terms except exceptional circumstances) | Medium - must cancel 24 hours before period end; some users report support delays |
| Apple App Store (iOS) | Possible via Apple’s refund process (subject to Apple’s approval) | Easy - cancel via Apple Settings; refunds handled by Apple |
| Google Play Store (Android) | Possible if requested within Google’s refund window or via developer support | Easy - cancel via Google Play; refund depends on Google/developer |
| Postal cancellation (Registered Mail) | No (provides proof of request but does not guarantee refund) | Harder - slower, requires registered posting and follow‑up |
After you cancel, save all confirmation messages and bank statements showing that future charges have stopped. If you do not receive a confirmation, follow up promptly with the platform or payment processor (CCBill, Apple, or Google). For further help, consult Snifffr’s Terms & Conditions at Snifffr Terms & Conditions, Apple support for subscriptions at Apple Support (Canada), and relevant Google Play help resources such as this Google Play subscription guide. If you believe you were charged unfairly or the service was misrepresented, consider contacting your card issuer or provincial consumer protection office to discuss dispute or complaint options.
Gif Digital DBA snifffr
300 Delaware Ave. Suite 210 #267
Wilmington, DE 19801
United States
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Written by Mia Walker
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.