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Cancellation service #1 in Canada
Triangle Select is an annual paid membership from Triangle Rewards that provides enhanced earn rates, boosts, a welcome gift, an annual top-up and other shipping and in-store benefits for Canadian members. The membership is sold as a single annual plan for C$89 and is managed through Canadian Tire’s Triangle Rewards account system.
If you are a resident outside Quebec, your cancellation request can be submitted at any time but is typically effective only at the end of your current 12‑month subscription period; you will continue to receive Triangle Select benefits until that date. For Quebec residents, cancellation is processed immediately and benefits end at cancellation unless otherwise advised by customer service. After cancellation is processed, your subscription will not renew automatically; your Triangle Rewards account itself generally remains active for points and regular account activity but any Select-only benefits will end as described above. For questions about account data retention or benefit access after cancellation, contact Triangle Rewards customer support.
For residents outside Quebec, the subscription fee (C$89) is non-refundable even if you cancel mid-term; cancellations are typically effective at the end of the 12‑month term and no pro rata refunds are issued. Quebec residents have special protections under provincial consumer law: if you cancel while still within the term you may be eligible for a prorated refund for the unused portion, but the refund may be reduced by the value of any benefits already received and there is no guarantee of a refund if the value of benefits received equals or exceeds the prorated fee. There is no published general 14‑day cooling‑off refund right for this subscription in the standard terms; if you believe you have an exceptional circumstance (fraud, billing error, etc.), contact customer service promptly.
| Plan | Price | Period | Features |
|---|---|---|---|
| Triangle Select (Annual) | C$89.00 | Annual | Includes all Triangle Select benefits: 10× CT Money on in‑store purchases, 20× brand boosts, 20× annual top‑up, $50 welcome gift, shipping perks, etc. |
Consumer rights for subscriptions vary by province. Quebec law affords stronger cancellation/refund protections for certain prepaid services: Quebec residents can cancel and may receive a prorated refund less the value of benefits already received. For residents outside Quebec, the published Triangle Select policy indicates the annual fee is non‑refundable and cancellations take effect at the end of the subscription term. If you believe your situation involves unfair billing, unapproved charges or fraud, contact Triangle Rewards customer support and consider contacting your payment provider or provincial consumer protection office for guidance.
Reviews are mixed. Some reviewers note that the welcome gift, enhanced earn rates and annual top‑up can quickly offset the C$89 fee for frequent shoppers, and many appreciate the boosted earn rates. On the other hand, several users have reported account and app issues (difficulty registering cards, verification errors) and security concerns raised in community forums about unauthorized redemptions tied to account numbers; while some fraud cases were resolved with CT Money refunds, these reports highlight the importance of securing your account and monitoring activity.
Assuming cancellation is immediate for all members: outside Quebec, cancelling does not usually trigger an immediate refund and benefits often remain until the end of the 12‑month term. Believing the app store handles the subscription separately: Triangle Select is managed through Canadian Tire’s account system, so you should cancel via your Triangle Rewards account or contact support if the app store shows charges. Not keeping proof: if you cancel by phone or mail, failing to retain confirmation, call reference numbers or registered‑mail receipts can make disputes harder to resolve. Waiting to check account statements after cancellation: always verify your account to ensure the subscription won’t auto‑renew and there are no unexpected charges.
| Method | Refund | Difficulty |
|---|---|---|
| Web (Triangle Rewards website) | Non‑Quebec: No refund; cancellation effective at term end. Quebec: handled per provincial rules when processed by support. | Low - straightforward via account settings |
| App Store / Google Play | Managed via Canadian Tire account system - refund policy follows web/account rules (non‑refundable for non‑Quebec) | Medium - may require web/account steps or support help |
| Written mail (registered mail) | Same refund rules as web; provides signed proof of request for records | Medium - requires preparing and sending registered letter; proof of delivery useful |
| Phone (Quebec residents) | Possible prorated refund less value of benefits; immediate processing | Low - direct, immediate processing for Quebec callers |
After you cancel, verify your Triangle Rewards account to confirm the cancellation status and the date when Select benefits end. For Quebec residents who cancelled by phone, request written confirmation or an email receipt. If you need help, start at the Triangle Rewards/Canadian Tire help pages or contact customer service; for privacy or fraud concerns also notify your bank or card issuer. Useful links: Triangle Rewards account and support pages (Triangle Rewards), Canadian Tire customer support (Customer Service), and Quebec consumer protection information (Office de la protection du consommateur).
Send written cancellation by registered mail to:
Triangle Select Program PO BOX 2000, Station Main, Welland, ON L3B 5S3
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Written by Harper Allen
eIDAS legal expert · 7 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 7 years.