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Cancellation service #1 in Canada
F1 TV is Formula 1’s direct-to-consumer streaming service offering race coverage, on-demand archives, live timing and telemetry, and additional series content depending on the plan. Availability and features vary by plan and platform (web, mobile app, or third-party app stores).
Cancellation stops future renewals but does not immediately close your account. If you cancel via the F1 TV website, you will retain access for the remainder of your paid billing period (monthly or annual). Content, your account details and viewing history generally remain accessible until the paid period ends; you will not be billed again after a successful cancellation.
F1 TV’s terms grant a 14‑day full refund right from the date of initial purchase; any unused portion will be refunded on a pro‑rata basis if you cancel within that period. Beyond the 14‑day window, refunds are at F1 TV’s discretion and, where offered, may be full or partial and will be communicated by email. If you purchased through Apple or Google, refund policies and processes are controlled by those providers.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| F1 TV Access | C$3.99 | Monthly | Race archives, F1 shows, live timing, maps, analysis |
| F1 TV Access | C$36.99 | Annual | Same as monthly, extended archival access |
| F1 TV Pro | C$12.99 | Monthly | Live sessions (practice, qualifying, races), on‑demand, telemetry and full coverage |
| F1 TV Pro | C$99.99 | Annual | Same as monthly, full‑season live coverage |
| F1 TV Premium | C$16.99 | Monthly | Live F1 (4K UHD/HDR), multiview, six‑device support, all sessions, live F2/F3/Porsche Supercup |
| F1 TV Premium | C$129.99 | Annual | Same as monthly, full‑season access in 4K with advanced features |
Under Canadian consumer protection frameworks you commonly have a reasonable cooling‑off period for online purchases; F1 TV’s published terms explicitly provide a 14‑day full‑refund right (with pro‑rata refunds for unused periods), which aligns with typical Canadian protections. If you believe F1 TV’s practices or communications contravene provincial laws (for example the Ontario Consumer Protection Act), you may contact your provincial consumer protection agency for guidance or complaint submission. Keep in mind that purchases made through Apple or Google are subject to those providers’ rules and Canadian consumer law may interact differently with those agreements.
Reports from Canadian and international users are mixed. Positive feedback highlights comprehensive coverage (including support series), multiple camera/driver feeds, live telemetry and good value for regular viewers. Some users with long subscriptions report reliable service and good quality. Negative feedback - seen in broader reviews - notes usability problems, playback buffering or crashes, difficulty casting, unexpected charges, and inconsistent customer service responses; some users report disputes over duplicate charges or delays in refunds. Given the mix, retaining documentation and verifying subscription source (web vs app store) helps resolve issues more quickly.
One frequent mistake is attempting to cancel via the F1 TV website when the subscription was purchased through the Apple App Store or Google Play - those must be cancelled in the respective store otherwise you will continue to be billed. Another error is not saving or printing the cancellation confirmation; without that proof disputes take longer. Users also sometimes assume refunds are automatic after cancellation; F1 TV’s 14‑day refund right applies, but outside that window refunds are discretionary. Finally, not checking bank statements or allowing for billing cycles can lead to surprise charges shortly after cancelling if the timing overlaps.
| Method | Refund | Difficulty |
|---|---|---|
| Web (F1 TV account cancellation) | 14‑day full refund right; pro‑rata refund for unused portion if within 14 days; otherwise discretionary | Low - cancel in Account or email [email protected] |
| Apple App Store | Refunds handled by Apple under Apple’s policies (request through Apple) | Medium - High - must use Apple support; cannot cancel via F1 TV directly |
| Google Play Store | Refunds handled by Google Play under Google policies (request through Google Play) | Medium - High - must use Google Play support; cannot cancel via F1 TV directly |
| Email to F1 TV ([email protected]) | Subject to F1 TV terms; refunds possible within 14 days, discretionary afterwards | Low - Medium - good for record and clarification |
| Registered mail to F1 TV address | Same refund policy as web/email; provides proof of delivery for disputes | Medium - recommended if you need documented delivery (raccomandata A/R) |
Keep all confirmation emails and payment records, monitor your bank or card statements for any unexpected charges, and retain screenshots of your cancelled subscription status. If you need to request a refund or escalate, use the documentation checklist above and contact the appropriate support channel (F1 TV or the app store used). For reference, F1 TV’s subscription terms are available at F1 TV subscription terms. For managing app‑store subscriptions, see Apple’s subscription support at Apple - manage subscriptions and Google’s page at Google Play - cancel subscriptions. If you encounter unresolved problems with charges or refunds, consider contacting your card issuer and your provincial consumer protection agency for next steps.
It is advisable to send a cancellation letter by registered mail (raccomandata A/R) to ensure proof of delivery. Address for postal cancellations and correspondence:
F1 TV
No. 2 St. James’s Market
London SW1Y 4AH
United Kingdom
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mia Walker
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.