Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Fanatiz
3220 Executive Ridge Drive, Suite 101
92081 Vista
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fanatiz service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Fanatiz: Easy Method
What is Fanatiz
Fanatiz is a sports streaming service that offers live and on-demand international sports content, with plans for leagues and national packages. It is commonly distributed through its website and mobile app storefronts (App Store, Google Play), and billing may be handled either directly by Fanatiz or by the platform where you subscribed.
How to cancel Fanatiz
- If you subscribed through the Apple App Store (iPhone/iPad): Open Settings → tap your name → Subscriptions → find Fanatiz → Cancel Subscription. For refunds or billing disputes, request a refund via reportaproblem.apple.com or follow Apple’s subscription help at Apple Subscriptions.
- If you subscribed through Google Play (Android): Open the Play Store → Menu → Payments & subscriptions → Subscriptions → select Fanatiz → Cancel subscription. For refunds use Google Play help at Google Play refunds.
- If you subscribed on Fanatiz’s website: Sign in at the Fanatiz website, go to Account or Billing settings, and follow the Cancel Subscription link. If you cannot find the option, contact Fanatiz support (see After cancelling for links) and request cancellation from your account email.
- If you were billed via a third-party or TV provider: Contact that provider directly to cancel; Fanatiz may not be able to stop billing from a third party.
- If you prefer written notice or need proof for formal steps: Send a cancellation request by email to Fanatiz support and keep the confirmation; for registered mail use the address listed at the end of this guide.
What happens when you cancel
When you cancel, most Fanatiz subscriptions remain active until the end of the current billing period; you typically retain access to live and on-demand content until that expiry date. Automatic renewal will be turned off so you will not be charged at the next billing cycle.
Fanatiz will retain account and billing records according to its privacy policy and legal obligations. If you want data removed, contact Fanatiz support and request account deletion; note that deletion may be subject to retention requirements and will generally remove access to past preferences and content history.
Will I get a refund?
Refund eligibility is decided case-by-case and depends on where you purchased the subscription. If you bought through the App Store or Google Play, refunds are processed by Apple or Google under their policies. If you purchased directly from Fanatiz, refunds are not guaranteed and are issued at Fanatiz’s discretion except where required by law (for example, for billing errors or double charges).
Common exceptions that may lead to a refund include duplicated charges, billing system errors, or a demonstrated service outage that prevented access. To request a refund, gather your receipt and transaction details and contact the billing party (Apple/Google/Fanatiz support). If the provider denies a refund and you believe the charge was unauthorized, you may contact your bank or card issuer to dispute the charge.
Fanatiz plans and pricing
| Plan | Price (C$) | Period | Features |
|---|---|---|---|
| Monthly Subscription (General) | C$17.99 | Monthly | Full Fanatiz streaming access (via App Store general listing) |
| Front Row Monthly | C$17.99 | Monthly | Full access to all channels/content |
| Front Row Annual | C$149.99 | Annual | Annual access to full Fanatiz content |
| AFA Play Monthly | C$10.49 | Monthly | Argentinian football content |
| Brasileirão Play Monthly | C$10.49 | Monthly | Brazilian football content |
| Chilean Plan Monthly | C$17.99 | Monthly | Chilean sports pack |
These prices reflect the App Store (Canada region) listings at the latest available data. Promotional pricing or regional offers may vary; always check the App Store or your Fanatiz account billing page for the most current price.
Your consumer rights in Canada
In Canada, consumer protections vary by province but generally require clear disclosure of recurring charges and allow remedies for unfair or deceptive practices. Provincial consumer protection statutes (for example, Ontario’s Consumer Protection Act, Quebec’s Consumer Protection Act) regulate automatic renewals and may require explicit consent and clear cancellation instructions.
For digital subscription disputes, you can file complaints with your provincial consumer protection office or seek assistance from the Competition Bureau for misleading practices. If you purchased via Apple or Google, the platform’s terms will often govern refunds and dispute resolution as an intermediary.
Customer experiences
Customers report a mix of experiences: many find streaming quality and content selection satisfactory, while common pain points relate to billing and cancellation. Positive experiences highlight easy access to matches and good streaming performance; negative feedback often concerns confusion over who billed them (Fanatiz vs. App Store), difficulty locating the cancel option, and response times for refund requests.
Users who purchased through Apple or Google often find resolution requires interacting with those platforms rather than Fanatiz support, which can slow outcomes but is a common pattern for app-store purchases.
Documentation checklist
- Account email and username associated with Fanatiz
- Date of subscription start and renewal dates
- Receipt or order number shown on App Store/Google Play/Fanatiz billing
- Screenshot(s) of subscription page, billing page, or App Store purchase
- Evidence of charges on your bank or card statement
- Copies of any correspondence with Fanatiz or the app store support
Common mistakes
Common errors include deleting the Fanatiz app but not cancelling the subscription (app deletion does not stop billing), cancelling the wrong Apple ID or Google account, and assuming that cancelling guarantees a refund. Another frequent mistake is waiting until after a renewal has processed - cancellations typically stop future charges but do not usually refund the most recent period unless a specific exception applies.
Also be careful to check whether you subscribed through a third party (TV provider, reseller); cancelling the app or Fanatiz account will not stop billing from a separate provider.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Depends - Apple handles refunds via reportaproblem.apple.com | Medium |
| Google Play Store | Depends - Google handles refunds via Play Store support | Medium |
| Fanatiz website (direct) | Possible - case-by-case, requested from Fanatiz | Easy - Medium |
| Email / Fanatiz support | Case-by-case - may require escalation | Medium to Hard |
| Registered mail / formal notice | Unlikely for routine refunds - used for legal/contract notices | High |
After cancelling
After you cancel, confirm you received a cancellation confirmation by email or on-screen. Monitor your bank or card statements for any unexpected charges and keep screenshots of your cancelled subscription page and confirmation email. If you purchased via Apple, request refunds or report issues at reportaproblem.apple.com or see Apple subscription help at Apple Subscriptions. For Google Play purchases, consult Google Play refund policies.
For Fanatiz-specific help and account support consult the Fanatiz Help Center and Terms of Service pages: Fanatiz Help Center and Fanatiz Terms of Service. If you believe you were misled or improperly charged and cannot resolve the matter with the provider, contact your provincial consumer protection office or the Competition Bureau at competitionbureau.gc.ca for guidance.
Address
For registered mail or formal notices (likely Fanatiz’s U.S. contact): 3220 Executive Ridge Drive, Suite 101, Vista, CA 92081, United States.