Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Pga Tour Live
1 PGA TOUR Boulevard
32082 Ponte Vedra Beach
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pga Tour Live service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Pga Tour Live: Easy Method
What is Pga Tour Live
PGA TOUR LIVE is a live-streaming service that provides additional live coverage of PGA TOUR events (featured holes, featured groups, marquee groups and multiple live feeds). In Canada, PGA TOUR LIVE feeds are available directly via a PGA TOUR subscription and are also included in TSN+ (TSN’s streaming service) as part of its digital sports offering.
How to cancel Pga Tour Live
- If you subscribed directly through TSN.ca or the TSN app (web): log into your TSN account, go to Manage Subscription > Subscriptions > Cancel Subscription. After you cancel you will retain access until the end of your current billing period. TSN’s published policy states they do not provide refunds. See TSN help: TSN Help / FAQ.
- If you subscribed via an app store (Apple App Store, Google Play) or a platform (Roku): cancel through the provider’s subscription management interface (Apple ID subscriptions in iOS settings / Google Play Subscriptions / Roku account). Refunds, if any, are handled by that provider according to their policies.
- If you hold a direct PGA TOUR subscription (not through TSN) and need a formal/legal cancellation or you require written proof, send a registered letter with return receipt (raccomandata A/R) to PGA TOUR’s Legal department. Address it to: PGA TOUR, Inc. Attn: Legal - Cancellation Request, 1 PGA TOUR Boulevard, Ponte Vedra Beach, FL 32082, USA. Include account details, your request to cancel, and a date of effect.
What happens when you cancel
When you cancel a subscription through the applicable channel you will typically retain access to PGA TOUR LIVE or TSN+ features until the end of the current paid billing period; cancellation prevents future automatic renewals. Cancellation does not automatically erase your account profile or historical usage data - for account deletion you must follow the provider’s account-closure process or contact customer support. If you cancel via an app store, the app store’s cancellation takes effect on their billing cycle and you should keep any confirmation emails or screenshots as proof.
Will I get a refund?
TSN’s published policy is clear: “All Subscription Fees are non‑refundable,” and they state no credits or refunds are provided for partial periods or unwatched content (TSN Terms & Conditions). For subscriptions purchased through Apple, Google or Roku, refunds are determined by those providers and are not controlled by TSN. Provincial consumer-protection laws in Canada may create exceptions (see section on consumer rights); where a statutory right applies, you may be entitled to a refund despite the stated no-refund clause, but that depends on the specific facts and the province.
Pga Tour Live plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| PGA TOUR LIVE (direct subscription) | C$5.99/month | Monthly | Access to PGA TOUR LIVE feeds directly via PGA TOUR |
| PGA TOUR LIVE (direct subscription) | C$39.99/year | Annual | Access to PGA TOUR LIVE feeds directly via PGA TOUR |
| TSN+ | C$8.00/month + tax | Monthly | Includes exclusive PGA TOUR LIVE coverage (Featured Holes, Featured Groups, Marquee Group), plus NFL RedZone, NCAA, other sports |
| TSN+ | C$80.00/year + tax | Annual | Includes exclusive PGA TOUR LIVE coverage, plus other digital-only sports content |
Your consumer rights in Canada
Canadian consumer-protection rules vary by province. Some provinces provide statutory “cool-off” or cancellation rights for online services and require clear pre-contract information and renewal notices. Quebec and certain other provinces can override contractual clauses that attempt to eliminate statutory consumer rights. If a subscription automatically renews without adequate notice, or if advertising or product descriptions are misleading (for example, promising specific PGA TOUR LIVE content that is not actually available), provincial law may entitle you to a remedy including a refund. If you believe terms were deceptive, you can file complaints with your provincial consumer-protection office or pursue a chargeback through your card issuer where appropriate.
Customer experiences
Public reviews for TSN+ / PGA TOUR LIVE in Canada include a mix but several notable negative reports. Some Trustpilot reviews allege misleading subscription descriptions, poor customer service and denials of refund requests. Reddit posts and forum comments cite technical issues (app glitches, streaming failures), difficulty cancelling in certain cases, and dissatisfaction with support responsiveness. There are fewer recent positive reviews specific to TSN+ PGA TOUR LIVE on Canadian Trustpilot. These reports suggest checking the exact content included in your chosen plan before subscribing and documenting any service failures if you later seek remediation.
Documentation checklist
- Account email and username; subscription confirmation (screenshots or emails); last payment date and method; cancellation confirmation or screenshots; correspondence with support (tickets, emails, chat logs); copies of advertisements or screenshots that describe promised content (if you will claim misrepresentation); return-receipt or tracking number if sending registered mail.
Common mistakes
Common mistakes include cancelling in the wrong place (for example, attempting to cancel a subscription purchased via Apple through the TSN website instead of through Apple), assuming you will receive a pro‑rated refund when the provider’s policy is no‑refund, and failing to save confirmation of cancellation. Other frequent errors are not checking which content is included in your specific plan (expecting PGA TOUR LIVE content in a plan that does not include it) and not acting promptly if you intend to dispute a charge - many payment providers have time limits for disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via TSN website / TSN app (web) | No (TSN states “All Subscription Fees are non‑refundable”) | Easy |
| Cancel via Apple App Store | Depends (Apple decides refunds per its policy) | Moderate |
| Cancel via Google Play | Depends (Google Play decides refunds per its policy) | Moderate |
| Cancel via Roku | Depends (Roku/platform policy) | Moderate |
| Cancel by registered mail to PGA TOUR Legal (direct PGA TOUR subscriptions) | Depends (subject to PGA TOUR / contract terms and applicable law) | Difficult |
After cancelling
After you cancel, keep confirmation (email, screenshot or cancellation reference) and note the date your access ends. If you believe you are entitled to a refund because of misleading representations, lack of service, or a statutory right, gather the documentation listed above and contact the provider’s customer support first. If that fails, you may escalate to your provincial consumer-protection agency or submit a chargeback through your card issuer. Helpful reference pages: TSN Help / FAQ (TSN Help), TSN Terms & Conditions (TSN Terms), and user-review pages for context (TSN on Trustpilot), community reports (Reddit discussions).
Address
Send registered mail with return receipt (raccomandata A/R) if you need to make a formal/legal cancellation request or require written confirmation from PGA TOUR:
PGA TOUR, Inc.
Attn: Legal - Cancellation Request
1 PGA TOUR Boulevard
Ponte Vedra Beach, FL 32082
USA