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Cancellation service #1 in Canada
PGA TOUR LIVE is a live-streaming service that provides additional live coverage of PGA TOUR events (featured holes, featured groups, marquee groups and multiple live feeds). In Canada, PGA TOUR LIVE feeds are available directly via a PGA TOUR subscription and are also included in TSN+ (TSN’s streaming service) as part of its digital sports offering.
When you cancel a subscription through the applicable channel you will typically retain access to PGA TOUR LIVE or TSN+ features until the end of the current paid billing period; cancellation prevents future automatic renewals. Cancellation does not automatically erase your account profile or historical usage data - for account deletion you must follow the provider’s account-closure process or contact customer support. If you cancel via an app store, the app store’s cancellation takes effect on their billing cycle and you should keep any confirmation emails or screenshots as proof.
TSN’s published policy is clear: “All Subscription Fees are non‑refundable,” and they state no credits or refunds are provided for partial periods or unwatched content (TSN Terms & Conditions). For subscriptions purchased through Apple, Google or Roku, refunds are determined by those providers and are not controlled by TSN. Provincial consumer-protection laws in Canada may create exceptions (see section on consumer rights); where a statutory right applies, you may be entitled to a refund despite the stated no-refund clause, but that depends on the specific facts and the province.
| Plan | Price | Period | Features |
|---|---|---|---|
| PGA TOUR LIVE (direct subscription) | C$5.99/month | Monthly | Access to PGA TOUR LIVE feeds directly via PGA TOUR |
| PGA TOUR LIVE (direct subscription) | C$39.99/year | Annual | Access to PGA TOUR LIVE feeds directly via PGA TOUR |
| TSN+ | C$8.00/month + tax | Monthly | Includes exclusive PGA TOUR LIVE coverage (Featured Holes, Featured Groups, Marquee Group), plus NFL RedZone, NCAA, other sports |
| TSN+ | C$80.00/year + tax | Annual | Includes exclusive PGA TOUR LIVE coverage, plus other digital-only sports content |
Canadian consumer-protection rules vary by province. Some provinces provide statutory “cool-off” or cancellation rights for online services and require clear pre-contract information and renewal notices. Quebec and certain other provinces can override contractual clauses that attempt to eliminate statutory consumer rights. If a subscription automatically renews without adequate notice, or if advertising or product descriptions are misleading (for example, promising specific PGA TOUR LIVE content that is not actually available), provincial law may entitle you to a remedy including a refund. If you believe terms were deceptive, you can file complaints with your provincial consumer-protection office or pursue a chargeback through your card issuer where appropriate.
Public reviews for TSN+ / PGA TOUR LIVE in Canada include a mix but several notable negative reports. Some Trustpilot reviews allege misleading subscription descriptions, poor customer service and denials of refund requests. Reddit posts and forum comments cite technical issues (app glitches, streaming failures), difficulty cancelling in certain cases, and dissatisfaction with support responsiveness. There are fewer recent positive reviews specific to TSN+ PGA TOUR LIVE on Canadian Trustpilot. These reports suggest checking the exact content included in your chosen plan before subscribing and documenting any service failures if you later seek remediation.
Common mistakes include cancelling in the wrong place (for example, attempting to cancel a subscription purchased via Apple through the TSN website instead of through Apple), assuming you will receive a pro‑rated refund when the provider’s policy is no‑refund, and failing to save confirmation of cancellation. Other frequent errors are not checking which content is included in your specific plan (expecting PGA TOUR LIVE content in a plan that does not include it) and not acting promptly if you intend to dispute a charge - many payment providers have time limits for disputes.
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via TSN website / TSN app (web) | No (TSN states “All Subscription Fees are non‑refundable”) | Easy |
| Cancel via Apple App Store | Depends (Apple decides refunds per its policy) | Moderate |
| Cancel via Google Play | Depends (Google Play decides refunds per its policy) | Moderate |
| Cancel via Roku | Depends (Roku/platform policy) | Moderate |
| Cancel by registered mail to PGA TOUR Legal (direct PGA TOUR subscriptions) | Depends (subject to PGA TOUR / contract terms and applicable law) | Difficult |
After you cancel, keep confirmation (email, screenshot or cancellation reference) and note the date your access ends. If you believe you are entitled to a refund because of misleading representations, lack of service, or a statutory right, gather the documentation listed above and contact the provider’s customer support first. If that fails, you may escalate to your provincial consumer-protection agency or submit a chargeback through your card issuer. Helpful reference pages: TSN Help / FAQ (TSN Help), TSN Terms & Conditions (TSN Terms), and user-review pages for context (TSN on Trustpilot), community reports (Reddit discussions).
Send registered mail with return receipt (raccomandata A/R) if you need to make a formal/legal cancellation request or require written confirmation from PGA TOUR:
PGA TOUR, Inc.
Attn: Legal - Cancellation Request
1 PGA TOUR Boulevard
Ponte Vedra Beach, FL 32082
USA
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Written by Evelyn Wright
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.