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Shahid

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Shahid Subscription | Postclic
Shahid
MBC FZ LLC, Building 3, Dubai Media City
72627 Dubai United Arab Emirates
customersupport@shahid.net
Cancellation of Shahid contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Shahid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Shahid
MBC FZ LLC, Building 3, Dubai Media City
72627 Dubai , United Arab Emirates
customersupport@shahid.net
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Shahid. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Shahid: Easy Method

What is Shahid

Shahid is a Middle East - focused streaming service (owned by MBC Group) offering Arabic and international TV shows, films and live channels through apps and a web subscription. It can be billed directly through Shahid’s website or via third‑party app stores (Apple App Store or Google Play).

How to cancel Shahid

  • App Store (iOS): Open Settings on your iPhone → tap your Apple ID → Subscriptions → find Shahid → Cancel Subscription. Disable auto‑renewal at least 24 hours before the billing cycle ends to avoid a new charge.
  • Google Play (Android): Open Google Play → Menu → Subscriptions → select Shahid → Cancel subscription. Ensure cancellation at least 24 hours before renewal to prevent being charged.
  • Web (direct via Shahid site): Log into your account at shahid.mbc.net → follow the Help/Account instructions to cancel. Cancel at least one full day before the renewal date; your access typically continues until the end of the paid period.

What happens when you cancel

When you cancel, Shahid normally stops future automatic renewals but leaves your account active until the end of the current paid billing period. You will retain access to content until that date. Cancelling does not necessarily delete your account or personal data; account removal or data deletion may require separate steps through Shahid’s account settings or support.

Will I get a refund?

Shahid’s terms state that no refunds are provided for unused time unless required by applicable law. There is no explicit automatic 14‑day cooling‑off in the service’s terms; refunds are only issued where legally required. If you believe you were billed incorrectly or a charge is disputed, contact the billing provider (Apple, Google, or Shahid support) promptly and keep evidence of cancellation and receipts.

Shahid plans and pricing

Plan Price
Subscription plans Varies

Your consumer rights in Canada

Canadian consumer protection generally includes a 14‑day cooling‑off right for some distance sales, but applicability to digital subscriptions such as streaming services varies by federal and provincial rules and by the timing of delivery/access. Shahid’s terms say no refunds unless required by law, so your entitlement may depend on provincial legislation (for example, Consumer Protection BC) and whether the product is considered delivered immediately. If you believe Canadian consumer law gives you a right to cancel or a refund, consult your provincial consumer protection office or the federal Competition Bureau for guidance and next steps.

Customer experiences

Users report mixed experiences. Some praise Shahid’s content selection, value and occasional prompt, helpful technical support. However, many complaints are common: slow or non‑responsive customer service, canned or ineffective replies, technical problems such as casting/Chromecast failures or app issues on certain smart TVs, and billing frustrations including charges after cancellation or difficulty obtaining refunds. These patterns suggest keeping careful records of cancellations and receipts and confirming cancellation through the correct billing channel.

Documentation checklist

  • Account email and username used for Shahid
  • Order number or receipt (Apple receipt, Google Play receipt, or Shahid confirmation)
  • Screenshots of subscription status, cancellation confirmation, and any error messages
  • Dates and times of cancellation attempts and any correspondence with support
  • Proof of registered mail or delivery receipt if sending a written cancellation/complaint

Common mistakes

Common errors include cancelling too late (within the 24‑hour/one‑day renewal window), cancelling in the app but not through the actual billing provider (for example turning off the Shahid app but not cancelling the Apple or Google subscription), and failing to keep cancellation confirmations or receipts. Another frequent issue is assuming web cancellation automatically stops third‑party billing - if you subscribed through Apple or Google you must cancel through that provider to prevent future charges.

Comparative recap

Method Refund Difficulty
App Store (iOS) No refund for unused time unless required by law Easy - cancel via Apple ID subscriptions; remember 24‑hour cutoff
Google Play (Android) No refund for unused time unless required by law Easy - cancel via Google Play subscriptions; remember 24‑hour cutoff
Web (Direct via Shahid) No refund for unused time unless required by law Moderate - log into shahid.mbc.net and follow Help Center steps; cancel at least one day before renewal

After cancelling

After you cancel, expect to retain access until the end of the paid period. Save cancellation confirmations, receipts and screenshots. If you are billed after cancelling, first contact the billing provider (Apple or Google) or Shahid support through the Help Center. If initial support is unhelpful, escalate with written notice and keep proof of delivery. Useful links: Shahid Help/Account at shahid.mbc.net, Apple subscriptions help at Apple Subscriptions, Google Play subscriptions help at Google Play Subscriptions, Consumer Protection BC at consumerprotectionbc.ca, and the federal Competition Bureau at competitionbureau.gc.ca.

Address

Send formal cancellation requests or written complaints by registered mail (raccomandata A/R) to the Dubai head office:

MBC FZ LLC, Building 3, Dubai Media City, P.O. Box 72627, Dubai, United Arab Emirates

If issues persist after contacting Shahid and the Dubai office, you may also address escalation letters to MBC Group HQ in Riyadh and keep copies of all correspondence and delivery receipts.

FAQ

To cancel your Shahid subscription via the App Store, open Settings on your iPhone, tap your Apple ID, go to Subscriptions, find Shahid, and select Cancel Subscription. Remember to disable auto-renewal at least 24 hours before the billing cycle ends to avoid being charged.

When you cancel your Shahid VIP subscription, your access will continue until the end of the current paid billing period. Ensure you cancel at least one full day before the renewal date to avoid being charged for the next cycle.

Shahid's policy states that no refunds are provided for unused time unless required by law. If you believe you are entitled to a refund, contact the billing provider promptly and keep proof of your cancellation.

Before cancelling your Shahid subscription, gather your account email, username, and any order numbers or receipts from Apple or Google Play. This documentation will help ensure a smooth cancellation process.

Common mistakes include not cancelling at least 24 hours before the renewal date and failing to confirm cancellation through the correct billing channel. Always keep records of your cancellation and receipts.