Cancellation Willow Tv: Easy Method

What is Willow Tv

Willow Tv is a subscription streaming service focused primarily on live cricket, highlights and replays. It is offered directly via willow.tv and through third‑party app stores and platforms (Apple App Store, Google Play, Amazon, Roku, TrillerTV/Willow by Cricbuzz, etc.).

How to cancel Willow Tv

• On the Willow.tv website or app: sign in, go to My Profile → Cancel Subscription and follow the on‑screen prompts; you should receive a confirmation email that includes the subscription’s expiration date. If you prefer email, send your cancellation request to cs@willow.tv and retain the reply as proof.
• If you subscribed through a platform (Apple App Store, Google Play, Amazon, Roku, TrillerTV, etc.) you must cancel directly through that platform’s subscription management - they control billing and refunds for in‑app purchases.
• For written notices or if you want proof of receipt, send a registered/certified letter (raccomandata A/R) to the company address: 650 Castro St, Suite 120‑214, Mountain View, CA 94041, USA, and keep the tracking/return receipt.

What happens when you cancel

When you cancel, you keep access to Willow Tv until the end of your current billing period; there is no immediate termination upon cancellation. Willow’s Terms of Use state there is no proration or early credit - cancel mid‑cycle and the service remains active until the paid period ends. You should receive a confirmation email that lists the subscription expiration date; keep that email as your primary proof of cancellation.

Account data, viewing history and profile information may be retained according to Willow’s data and privacy policies; check the service’s Privacy Policy or Terms of Use for details on retention and account deletion options.

Will I get a refund?

Willow’s policy is that all sales are final and there is no price protection for promotions or later price drops. Exceptions are narrow: monthly subscriptions may be refunded only if cancelled within 24 hours and no content has been viewed, and annual subscriptions may be refunded only if cancelled within 48 hours and no content has been viewed. If the service fails to deliver before you access content (for example, a technical failure that prevents any download/viewing), Willow’s ToS indicates your sole remedy may be a replacement or refund in that specific circumstance.

Willow Tv plans and pricing

All prices reflect official Canada offerings in 2025 and may vary by platform. Some platforms show additional in‑app upgrade items (e.g., Premium), which may carry different prices and refund rules governed by the platform.

Your consumer rights in Canada

Canadian consumer protection laws require clear cancellation mechanisms and prohibit unfair or deceptive business practices. If a merchant continues to charge after a valid cancellation or makes cancellation unduly difficult, that conduct may violate provincial automatic renewal or consumer protection statutes. Misleading programming information (billing for promised content that is not delivered or replaced with ads/other content) may be treated as deceptive marketing under Canadian law. If you believe your rights have been violated, you can contact your provincial consumer protection office for guidance and consider filing a complaint with the appropriate regulator.

Customer experiences

Public reviews and complaint records show a mix but lean toward negative reports in some channels. Many Canadian users have reported recurring streaming errors, app or web crashes, poor or slow customer support, difficulty obtaining cancellations and, in some cases, continued billing after cancellation attempts. BBB complaint entries and Reddit threads document these recurring issues; however, other users report limited problems and successful cancellations when done through the correct platform interfaces. Experiences appear to vary by platform, device and individual circumstances.

Documentation checklist

• Confirmation e‑mail of cancellation (including the expiration date)
• Copies/screenshots of your subscription page showing active/expired status
• Billing statements or credit card receipts showing charges and dates
• Screenshots or logs of any streaming errors or incorrect programming
• All correspondence with customer service (emails, support tickets)
• App‑store receipts or platform cancellation confirmations if applicable
• Certified/registered mail tracking and return receipt if you sent a written notice

Common mistakes

Many problems stem from cancelling via the wrong channel: if you subscribed through Apple, Google, Amazon, Roku or another platform, cancelling at willow.tv will not stop third‑party billing. Another common mistake is failing to keep the confirmation email or transaction receipts; without proof it is harder to dispute continued charges. Some users expect immediate refunds or proration - Willow’s ToS states refunds are restricted and proration isn’t provided. Finally, not sending a written notice or certified mail when disputes begin can make it harder to establish a paper trail for escalations or regulator complaints.

Comparative recap

After cancelling

After you cancel, keep the confirmation email and any platform cancellation receipts. If charges continue, contact your payment provider (credit card or bank) to dispute unauthorized charges and provide your documentation. You may also file complaints with provincial consumer protection authorities or with the Better Business Bureau. Helpful links: Willow Terms of Use (Terms of Use), a third‑party cancellation summary (Unsubby: how to cancel Willow TV), the BBB complaint page (BBB: Willow TV reviews & complaints) and community reports (Reddit discussion of Willow TV issues).

Address

For written notices or certified/registered mail, use:

650 Castro St, Suite 120-214, Mountain View, CA 94041, USA