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Cancel EFAX
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Efax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Efax: Easy Method
What is Efax
Service overview
eFax is a cloud-based fax service that lets businesses send and receive faxes by email or via a web/mobile app without a traditional machine.
It operates on subscription and in-app purchase models and provides virtual fax numbers, document delivery, and billing-based plans.
Primary uses
Common uses include sending signed documents, receiving official correspondence, and replacing physical fax hardware for remote teams.
eFax is targeted at small businesses, remote workers, and users who need occasional or regular faxing via digital tools.
How to cancel Efax
Cancel via eFax website (recommended)
- Log in to your account at the eFax site.
- Go to Settings or Account Management, open the Billing tab, and click "Cancel My Account".
- You will receive a confirmation email; access generally continues until the end of the billing cycle unless you cancel a free trial, which ends immediately.
- Official instructions: eFax cancellation guide.
Cancel via support, app stores, or special cases
- Annual plans, multiple fax numbers, or accounts with outstanding balances require cancellation through chat, phone, or email. Verification will be required (your eFax number and the last four digits of the card on file).
- iOS subscriptions and one-time in-app purchases are managed via Apple ID subscription settings; uninstalling the app does not stop billing.
- Google Play subscriptions should be cancelled in Google Play; eFax’s site does not document this explicitly. See third-party guidance if needed: Google Play note.
What happens when you cancel
Access and service termination
When you cancel from the website, service typically remains active until the end of the paid billing cycle.
If you cancel during a free trial, cancellation is generally immediate and access ends at once.
Account data and numbers
Your fax number and stored documents may be retained per eFax policies; retrieve important documents before cancellation.
Contact support if you need archive access or to transfer numbers; special cases (annual plans) may require verification and support assistance.
Will I get a refund?
Standard refund policy
Activation and other upfront fees are non-refundable. Monthly subscription fees are not prorated; cancelling mid-period does not produce a refund for unused days.
This is stated in eFax’s terms and conditions; chargebacks or exceptions may require support review.
Trial and platform exceptions
- Free-trial cases: if you cancel before the trial ends you generally pay only for any overages; cancelling after the trial may result in full charges for the billing period.
- Platform-level refunds (App Store / Google Play) may follow Apple/Google policies and are handled through those stores, not directly by eFax.
Efax plans and pricing
Pricing summary
Confirmed INR pricing is limited. The only verified India-facing price is a one-time iOS in-app purchase. Community-reported monthly rates are unverified.
Contact eFax support or the app store for exact, current pricing for your region and billing currency.
Pricing table
| Plan | Price | = period | Features |
|---|---|---|---|
| iOS App - one‑time in‑app purchase | ₹ 1,999 | One‑time | Unlocks the eFax mobile app without automatic renewal (confirmed) |
| Community‑reported monthly subscription | ₹ 390 (unverified) | Monthly | Reported by users; not officially confirmed by eFax |
Your consumer rights in India
Applicable law and protections
Indian consumers are protected under the Consumer Protection Act, 2019 and related e‑commerce rules that require clear cancellation and refund policies.
Unfair trade practices, non-delivery of promised services, and failure to process legitimate refunds can be challenged under these laws.
Practical expectations and timelines
- Merchants should provide clear terms and timely refunds; typical refund processing timelines are often cited as 7 - 15 days, depending on payment method and bank processing.
- Trial cancellations should be honored; if a service auto-renews without consent, you can raise a dispute with your payment provider and consumer forums if needed.
Customer experiences
Positive feedback
Many reviewers note reliable fax delivery and helpful customer support agents who resolve account and billing issues professionally.
Long‑time customers report stable service and straightforward cancellation when using the website flow.
Negative feedback
Some users report billing issues such as unexpected charges, being billed after attempted cancellation, or difficulty obtaining refunds.
Complaints often reference problems with trial cancellations, disputed charges, or delays in support responses. For community reviews see: eFax on Trustpilot.
Documentation checklist
What to gather before contacting support
- Your eFax account email and username.
- Your assigned eFax number(s).
- Last four digits of the payment card on file (for verification).
Proof and records to keep
- Billing statements or screenshots showing recent charges.
- Confirmation emails for cancellations or support chat transcripts.
- Copies of sent/received faxes you may need to recover before termination.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume removing the app stops billing. Uninstalling does NOT cancel subscriptions; you must cancel via the website, Apple ID, or Google Play subscriptions page.
Expecting prorated refunds and not saving records
eFax typically does not prorate monthly fees or refund unused days; expect access through the billing period and save confirmation emails as proof.
Also, failing to verify which channel (website vs app store) billed you can delay refunds - check your payment receipts carefully.
Comparative recap
Overview table
| Feature | eFax | Notes |
|---|---|---|
| Cancellation methods | Website, support (chat/phone/email), App Store/Google Play | Annual or complex accounts may require direct support contact |
| Refund policy | No prorated refunds; activation fees non‑refundable; trial exceptions | Platform refunds handled by Apple/Google where applicable |
| Ease of cancellation | Self‑service via site is straightforward; special cases need support | Keep verification info ready to speed up support interactions |
After cancelling
Immediate next steps
Save your cancellation confirmation email and any support chat transcripts for your records.
Download or forward any important faxed documents you need before access ends.
Follow‑up actions
- Monitor bank/card statements for any unexpected post‑cancellation charges for 1 - 2 billing cycles.
- If you need help or believe charges are incorrect, contact eFax support and provide your documentation.
- Official resources: Cancel guide and eFax legal / terms.
Address
Corporate address (for notices)
j2 Global, Inc., 6922 Hollywood Blvd., 5th Floor, Los Angeles, CA 90028, United States.
Use of address
This address is the corporate office listed for eFax/j2 Global and may be used for formal postal correspondence or notices where required.