Cancellation Infinity: Easy Method

What is Infinity

Overview

Infinity is a subscription-based service offering AI assistant features and in-app token purchases. It is distributed on iOS (App Store), Google Play, and via a web account.

Who it is for

Users who want AI-assisted features, token-based usage, and auto-renewing subscription plans. Plans include weekly, monthly, yearly subscriptions and one-time token packs.

How to cancel Infinity

If you subscribed via App Store (iOS)

• Open Settings on your iPhone or iPad and tap your Apple ID at the top.
• Go to Subscriptions, find Infinity, and tap Cancel Subscription.
• Note: Subscriptions purchased through the App Store cannot be canceled from inside the Infinity app.

If you subscribed via Google Play

• Open the Google Play Store app and tap your profile icon, then Subscriptions.
• Select Infinity and tap Cancel subscription, then follow the prompts.
• In-app cancellation is not supported for Play Store purchases; use the Play Store interface.

If you subscribed via Website / Web account

• Sign in to your Infinity account on the website and go to Account Settings or Subscriptions.
• Choose the subscription and select Cancel or Turn Off Auto-Renewal.
• If you cannot cancel online, contact Infinity customer support through your account help options.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access to paid features until the end of the current billing period.

Auto-renewal stops, but the subscription remains active until the period expires.

Renewal and billing

No further charges will be made after the current billing cycle ends if cancellation is successful.

For platform purchases (App Store / Google Play), billing is managed by the platform, not Infinity.

Account data and settings

Your account, settings, and content may remain available after cancellation, subject to Infinity's retention policies.

Review your account settings to remove payment methods or delete the account if you no longer want it retained.

Will I get a refund?

Standard refund policy

Paid subscription fees are generally non-refundable once paid, unless required by applicable law.

• There is no automatic entitlement to a refund for amounts already charged.
• Refunds are decided at the company's discretion unless local law requires otherwise.

In-app platform purchases

If you purchased via the App Store or Google Play, the platform's refund process and policies apply.

• For App Store purchases, request refunds through Apple support.
• For Google Play purchases, request refunds through Google Play support.

Infinity plans and pricing

Available plans

The following prices are taken from the App Store listing for "Infinity Mind - AI Assistant" as of early 2026.

Pricing table

Your consumer rights in India

Cooling-off and refunds

There is no explicit statutory 14-day cooling-off period for subscription services in the stated policy.

The company states that paid subscription fees are non-refundable once paid, unless law requires otherwise.

Company discretion and legal rights

• Refunds are at the company's discretion except where applicable law mandates a refund.
• You retain statutory rights under Indian consumer protection laws; these rights may override company policy.

Customer experiences

Positive feedback

• Users praise transparent live rates, low fees (~0.5%), quick settlement times (1 - 3 days), and responsive customer support.

Reported issues

• Some users report technical problems: subscriptions not recognized, restore purchase failing, or subscriptions disappearing.
• There are reports of subscriptions canceled by Google without user action, forcing migration to alternate versions and causing disruption.

Documentation checklist

Required account information

• Registered email address or Apple ID / Google account used to subscribe.
• Account username or subscription ID shown in the app or web account.

Proof of purchase

• App Store receipt (email from Apple) or Google Play receipt (email from Google) for in-app purchases.
• Web payment confirmation, order ID or invoice if subscribed via the website.

Common mistakes

Trying to cancel inside the app for platform purchases

Many users attempt to cancel subscriptions from within the Infinity app when the purchase was made via the App Store or Google Play.

Platform purchases must be canceled through the respective App Store or Play Store subscription management screens.

Assuming automatic refunds

Users sometimes expect refunds after canceling; however, paid fees are generally non-refundable once charged.

Always check the receipt and platform refund policy before assuming a refund will be issued.

Comparative recap

At-a-glance differences

The table below compares key points before and after cancellation for common subscription types.

Comparison table

After cancelling

What to monitor

Check your email for cancellation confirmation and your next billing date to ensure no further charges occur.

Monitor the billing statement tied to your Apple ID, Google account, or payment card for unexpected charges.

Next steps and support

• If you believe you are owed a refund, gather receipts and contact the platform (Apple/Google) or Infinity support as applicable.
• If technical issues caused the cancellation or subscription errors, note timestamps and screenshots to help support diagnose the issue.

Address

Company address

Infinity (listed contact) - 24, US Complex, Adjacent to Jasola Apollo Metro Station, 120 Mathura Road, New Delhi 110076, India.

Notes

This address corresponds to Infinity Assurance Solutions Pvt. Ltd. Verify you are contacting the correct entity for subscription support.