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Cancellation Output Arcade: Easy Method
What is Output Arcade
Overview
Output Arcade is a subscription-based service that provides access to a library of curated content and software for creative audio workflows. It delivers regularly updated loops, kits, and playable sound content through a downloadable plugin and a web account.
How it is delivered
Access is managed through an Output account and the Arcade plugin/installer. Subscriptions, billing, and account controls are handled via your Output account on the web rather than through mobile app stores.
How to cancel Output Arcade
Important note
You cannot cancel Output Arcade subscriptions via the Apple App Store or Google Play. Mobile store cancellations are not supported for this service.
Cancel via your Output account
- Open a web browser and log in to your Output account at account.output.com.
- Go to the "Subscription" section in your account settings.
- Choose "Cancel Subscription" to cancel immediately, or select "Pause" if a one-month pause option is offered and applicable.
- Follow any on-screen prompts to confirm; cancellation is processed immediately and you will be logged out instantly.
- If you need extra help, consult a step-by-step guide: How to cancel Output Arcade (guide).
What happens when you cancel
Access after cancellation
Cancellation is processed immediately. Your active access to the Arcade service and plugin content ends right away.
Any software that requires an active subscription will stop functioning in subscription mode once cancellation takes effect.
Account and renewal
You will be logged out instantly after cancellation and the subscription will not renew at the next billing cycle.
Account data (profile, purchase history) typically remains stored in your Output account per the provider’s terms; check your account settings for export or deletion options.
Will I get a refund?
Monthly subscriptions
Monthly subscriptions are non-refundable and non-returnable. To avoid future charges, cancel before the next billing period.
Annual and perpetual purchases
- Annual subscriptions: Refunds are available only within the first 30 days after purchase; contact support within that 30-day window to request a refund.
- Perpetual (one-time) software purchases: Refundable within 14 days of purchase, subject to exceptions (for example, certain Expansion Packs may be excluded).
- Validated refunds are typically processed within 2 - 4 weeks after approval.
For the official refunds and returns policy, see: Output: Refunds & Returns.
Output Arcade plans and pricing
Pricing availability
No verified INR pricing was found for Output Arcade for India in the available sources.
Actual charges may vary due to currency conversion and bank/processor fees.
Contact for current pricing
| Plan | Price | Period | Notes |
|---|---|---|---|
| Arcade | Contact for pricing | Contact for pricing | Subscription to Output Arcade content (plugin and sound library) |
| Output One (bundle) | Contact for pricing | Contact for pricing | Bundle including Arcade and other Output products |
Your consumer rights in India
Legal framework
Indian consumers are protected by the Consumer Protection Act, 2019, which covers unfair trade practices and deficiency in service for digital subscriptions.
Terms stated clearly by a provider (for example, monthly non-refundability and time-limited refund windows) are generally enforceable unless found misleading or unconscionable.
If you have a dispute
- Contact your bank for a chargeback if you see unauthorised charges.
- Raise complaints with the National Consumer Helpline or the District Consumer Forum if you believe terms were unfair or misleading.
- Keep documentation of transactions, emails, and screenshots to support your case.
Customer experiences
Positive feedback
Many users praise the clean, inspiring interface and find the loops and kits versatile and musically useful, noting the service can speed up creative workflow.
Reviewers often say Arcade is a helpful starting point for ideas and can ease creative blocks.
Negative feedback
Common complaints include unexpected or recurring billing and difficulty contacting support to resolve charges.
Users have also reported confusing cancellation/pause policies and technical issues such as plugin crashes or performance problems on some systems.
Read user reviews: Output on Trustpilot.
Documentation checklist
What to collect before contacting support
- Account email and username used to subscribe to Arcade.
- Transaction receipts, order IDs, or billing statements showing purchase dates and amounts.
- Dates when you attempted cancellation or pause and any confirmation screenshots.
- Screenshots of error messages or technical issues if requesting a technical refund or replacement.
Where to send documentation
Attach these documents when you contact Output support or when you file a chargeback through your bank.
Keep copies of all correspondence until the issue is fully resolved.
Common mistakes
Assuming app-store cancellation works
Many users try to cancel via the Apple App Store or Google Play; this does not cancel Output Arcade and can lead to continued charges.
Always use your web account (account.output.com) to cancel or pause subscriptions.
Missing refund windows
Waiting too long to request refunds for annual or perpetual purchases is a frequent error - refunds for annual plans are limited to the first 30 days and perpetual purchases to 14 days.
Document the purchase date and contact support promptly if you want to request a refund.
Comparative recap
Quick comparison
| Plan | Period | Cancellation method | Refund window | Common issues |
|---|---|---|---|---|
| Arcade (subscription) | Monthly | Cancel via your Output account at account.output.com | No refund for monthly plans | Unexpected recurring charges if not cancelled via web account |
| Annual subscription | Yearly | Cancel via your Output account; contact support for refunds | Refund only within first 30 days | Must contact support within the 30-day window |
| Perpetual (one-time) purchase | One-time | Contact Output support for returns/refunds | Refund within 14 days (subject to exceptions) | Some items like Expansion Packs may be excluded |
After cancelling
Follow-up steps
Check your bank or card statement to confirm no further charges are made after cancellation.
Keep copies of cancellation confirmations or screenshots in case you need to dispute a later charge.
Helpful links
Address
Local entity (if applicable)
ARCADE (INDIA) PRIVATE LIMITED - Shop No. 39, Plot No. 1E, Sector 1, Airoli, Thane, Navi Mumbai, Maharashtra 400708, India.
Support and legal
If you need official account or legal support, use the contact methods provided in your Output account or the official support pages linked above.
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Written by Aanya Joshi
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.