Cancellation 9Round: Easy Method

What is 9Round

Overview

9Round is a fitness franchise offering 30-minute kickboxing-inspired workouts and subscription services, including an on-demand streaming product (9RoundNOW) and in-person studio memberships.

Services combine strength and cardio with trainer support; delivery and terms differ between the digital service and local studio locations.

Where it operates in India

9Round operates studios and an India-facing website offering 9RoundNOW streaming access via app or web.

Local studio policies (membership terms, cancellations) are often set by each club, so procedures can vary by location.

How to cancel 9Round

Cancelling 9RoundNOW (digital streaming)

• Sign in to your 9RoundNOW account on the app or at the website.
• Go to "My Account" → "Manage Subscriptions" → "Cancel Subscription".
• Cancellation takes effect at the end of the current billing period; payments are non-refundable. See terms: 9Round India - Terms of Use.

Cancelling in-person studio or class-pack memberships

• Contact your home club directly - many clubs require written notice and may set a notice period (often around 30 days), but policies vary.
• If you cannot find a local policy, ask the studio for the membership agreement and written cancellation instructions; keep a copy of all communications.
• For guidance on location-specific procedures, consult a third-party summary: Unsubby - Cancel 9Round.

What happens when you cancel

Access and billing

For 9RoundNOW, cancellation stops auto-renewal but you retain access until the end of the paid billing period.

For studio memberships, closure or cessation of access depends on the club's terms; confirm any final date in writing.

Account and data

Your account profile and usage history may remain available per 9Round's account policies; request account closure if you want data removed.

Preserve copies of cancellation confirmations, receipts and correspondence for future reference or dispute resolution.

Will I get a refund?

Digital subscription refunds (9RoundNOW)

• Payments for 9RoundNOW are non-refundable; no credits are provided for partially used periods. See: Terms of Use.
• If you believe a legal cooling-off right applies, review consumer rules (see India rights below) and raise the issue with 9Round in writing.

Studio initiation fees and merchandise

• Some sources indicate a short internal window (e.g., a few business days) may allow initiation fee refunds, but beyond that refunds are at the club’s discretion. See a third-party summary: JoinChargeback - 9Round refunds.
• For branded merchandise bought from shop9round, returns are typically accepted within 30 days if items are unused and in original condition; refunds processed to the original payment method in 5 - 10 business days: Shop9Round - Returns Policy.

9Round plans and pricing

Publicly listed virtual plans

The publicly available virtual (On Demand) plans listed in verified sources use USD pricing; local INR pricing for physical studio memberships in India was not listed publicly.

For studio pricing contact your home club or the India website directly for local rates and offers.

Official On Demand pricing table

Your consumer rights in India

Digital services and cooling-off

Indian rules governing digital services may provide a short cooling-off period for prepaid digital subscriptions in some cases; 9Round’s India terms do not explicitly grant this.

If you believe the service qualifies for a statutory refund in a cooling-off window, raise the claim with 9Round and retain written proof of your request.

Offline memberships and consumer protection

Gyms and fitness studios in India are covered by the Consumer Protection Act; terms must be fair and explicit and cannot impose unconscionable clauses.

If you face aggressive collection, unexpected continued billing, or unfair contract terms, you can file a complaint with local consumer forums seeking redress.

Customer experiences

Positive feedback

Some members praise the trainers and coaching quality, describing staff as responsive and motivating.

Positive reviews often highlight the effectiveness of the 30-minute format and trainer support in classes.

Common complaints

Many complaints relate to difficulties cancelling memberships, continued billing after cancellation, and disputes over refunds.

Users have reported poor communication and billing confusion; keep documentation and insist on written confirmation when cancelling.

Documentation checklist

Before you cancel

• Membership agreement or welcome email showing terms and cancellation clause.
• Recent receipts or bank/credit card statements confirming payments.
• Account login details and screenshots of subscription status.

After you cancel

• Written confirmation of cancellation (email or message) from 9Round or your club.
• Final billing statement showing stop of auto-renewal.
• Any medical certificates or supporting documents if claiming a medical exception.

Common mistakes

Using the wrong cancellation channel

A frequent error is attempting to cancel in-person when the subscription is managed online, or vice versa.

For 9RoundNOW, always cancel via your account's subscription management to ensure the request is recorded correctly.

Not keeping written proof

Members sometimes rely on verbal assurances; without written confirmation they continue to be billed.

Always request and save a written cancellation confirmation and check your bank statements for residual charges.

Comparative recap

Quick comparison of digital vs studio

After cancelling

What to monitor

Watch your bank or card statements for at least one billing cycle to confirm charges have stopped.

If you see continued charges, contact the club and your payment provider immediately and save all communications.

Escalation and helpful links

• 9Round India terms: https://9round.in/terms-of-use
• Guidance on cancelling 9Round memberships: https://unsubby.com/en-us/cancel-9round
• Refund-related information summaries: https://www.joinchargeback.com/learn/9round-refund
• Shop9Round returns (merchandise): https://shop9round.com/returns-policy/

Address

Corporate / primary address

847 NE Main St., Simpsonville, SC 29681, USA.

Use this address for corporate correspondence; for membership matters contact your local home club.

Contact your home club

Find and contact your specific 9Round studio for location-specific cancellation terms, refunds and final billing questions.

If you do not have the club’s contact details, request them from the club where you enrolled or from the India website.