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Cancellation service #1 in India
Fiit is a subscription-based fitness app that offers on-demand workouts, live classes and structured training plans for different levels.
It delivers workout content such as HIIT, yoga and pilates via mobile apps and streaming, with membership tiers for different feature access.
Fiit provides a library of guided classes, trainer-led sessions and multi-week plans designed for home or gym use.
Membership options vary by access level (Essential vs Unlimited) and by billing frequency (monthly, quarterly, yearly).
After cancelling, you typically retain access until the end of the paid billing period; no further renewals will be charged once cancellation is confirmed.
For Amazon-billed subscriptions the account status should display the subscription end date after you turn off auto-renewal.
Your Fiit account remains in place after cancellation; any saved workout history or settings are subject to Fiit's data policies.
If you wish to permanently remove data, check Fiit's privacy or account settings for deletion options within the app.
Fiit provides a 14-day cancellation period (right to change your mind) after sign-up during which you can cancel without charge, unless you have already used the service.
Beyond the 14-day period, Fiit's terms state subscriptions are non‑refundable and no credit is given for unused time, unless required by applicable law.
Refunds for subscriptions billed through Apple, Google Play or Amazon are handled by those platforms and must be requested from them.
Fiit does not directly process refunds for purchases made through third‑party app stores or marketplace billing.
The table below lists Fiit plans and the Indian pricing shown in the app listing at the time of verification.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Membership | ₹1,899 | Monthly | Access to FIIT Essential content (mat classes, limited features) |
| Yearly Membership | ₹10,900 | Annual | Access to FIIT Essential content (mat classes, limited features) |
| Quarterly Membership | ₹4,299 | Quarterly | Likely Essential access (mat classes, limited features) |
| Unlimited Monthly Membership | ₹1,999 | Monthly | Full Unlimited access (all classes, plans, perks) |
| Unlimited Yearly Membership | ₹12,900 | Annual | Full Unlimited access (all classes, plans, perks) |
Prices were sourced from the Indian app listing at verification time and may change. "Essential" vs "Unlimited" labels are inferred from plan names.
Always confirm final prices inside the Fiit app or your store before subscribing.
For direct website sign-ups Fiit states a 14‑day cancellation period allowing cancellation without charge if the service has not been used.
After this period Fiit's terms state no refunds or credits for unused time unless required by applicable law.
If you are billed after cancelling, you can contact your payment provider (bank, card issuer or app store) to dispute unauthorised charges.
You may also consider consumer protection options available under Indian law; seek formal guidance if you believe unfair or misleading practices occurred.
Many users praise Fiit's motivating trainers, clear instruction and a wide range of workouts like HIIT, yoga and pilates.
Example praise includes long-term members noting consistency and trainer quality: "I've been a member for 4 years... the trainers give clear instructions and are really motivating..."
Common complaints include unexpected auto‑renewals, being charged after cancellation and difficulties obtaining refunds.
Users also report unresponsive customer service, app crashes, technical issues and delays in new content as recurring problems.
Waiting until too close to renewal is a frequent mistake: Fiit recommends cancelling at least 72 hours if signed up directly, and app stores typically require 24 hours.
If you cancel within the notice window you may still be charged for the next period and refunds will generally not be provided.
Users sometimes cancel in the Fiit app but forget to cancel the App Store, Google Play or Amazon subscription that actually bills them.
Always verify the subscription source (Fiit, Apple, Google, Amazon) and cancel in the correct place; keep a screenshot of the cancelled subscription status.
| Platform | How to cancel | Refund responsibility | Recommended cancel time |
|---|---|---|---|
| Website (direct sign-up) | Fiit app → Profile → Settings → Membership → Manage → Cancel | Fiit (14-day right to change mind; then generally non‑refundable) | At least 72 hours before renewal |
| Apple App Store (iOS) | iPhone/iPad Settings → [Apple ID] → Subscriptions → Fiit → Cancel | Apple (request refund from Apple) | At least 24 hours before renewal |
| Google Play Store (Android) | Google Play app → Profile → Payments & Subscriptions → Subscriptions → Fiit → Cancel | Google Play (request refund from Google) | At least 24 hours before renewal |
| Amazon Billing | Follow link in Amazon receipt → Actions → Turn off auto‑renewal | Amazon (refunds handled by Amazon) | Cancel before the next renewal; check end date shown |
Identify who billed you first (Fiit, Apple, Google, Amazon), then cancel in that billing system and retain proof of cancellation.
If you need a refund, contact the platform that processed the payment; for disputes keep documentation and contact your payment provider.
Verify the subscription status in the app or store and keep a screenshot showing the cancellation confirmation or end date.
Check your bank or card statement in the days following the billing cycle to confirm no further charges occur.
Contact the payment provider (Apple/Google/Amazon/bank) to dispute the charge and provide the documentation checklist items when asked.
If Fiit was billed directly and you cannot resolve the issue, consider escalating through your payment provider or seeking consumer protection advice in India.
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Fiit is a UK-based company; for billing or legal questions in India you may need to deal with the billing platform (Apple, Google, Amazon) or your payment provider.
Keep records of all interactions and receipts if you need to escalate a chargeback or consumer complaint.
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Written by Riya Malhotra
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.