Cancellation Les Mills: Easy Method

What is Les Mills

Overview

Les Mills is a global fitness provider offering instructor‑led classes and an online subscription service (LES MILLS+) with recorded workouts for home and club use.

Subscribers can stream or download workouts across web, mobile and TV platforms and may also access classes through partner gyms or resellers.

Service model

LES MILLS+ is sold directly on the Les Mills website and via mobile app stores (Apple App Store, Google Play), plus through gym partners and resellers.

Billing, trial periods and cancellation rules depend on where you subscribed (direct, Apple, Google Play, or a third party).

How to cancel Les Mills

Cancel via web (direct subscription)

• Log into your LES MILLS+ account on the website.
• Go to My Account → Subscription Details (or My Subscriptions) → Cancel Subscription.
• Follow the on‑screen prompts; after cancellation you retain access until the end of your paid period.
• More details: LES MILLS support: How do I cancel my subscription?

Cancel via Apple App Store (iOS)

• Open Settings on your iPhone/iPad → tap your Apple ID → Subscriptions.
• Find LES MILLS+ in the list and tap Cancel Subscription.
• Access will continue until the end of the billing period; Apple handles billing and refunds.
• Reference: Steps for iOS cancellation.

Cancel via Google Play (Android)

• Open the Google Play Store → Payments & Subscriptions → Subscriptions.
• Select LES MILLS+ → Cancel Subscription and follow the prompts.
• Alternatively, in the LES MILLS+ app: Profile → Settings → My Account → Subscriptions → Cancel.
• More info: LES MILLS support: Google Play cancellation.

Cancel via gym or reseller

• If you subscribed through a club, gym or other reseller you must cancel directly with that provider.
• LES MILLS cannot cancel subscriptions billed by third parties on your behalf.
• Check your gym’s billing contact or membership portal for their cancellation process.

What happens when you cancel

Access after cancellation

When you cancel a LES MILLS+ subscription you will retain access until the end of the current paid billing period.

For trial cancellations made correctly before trial expiry, you will lose access at the trial end and not be charged.

Renewal and account data

Automatic renewal stops at cancellation; you will not be billed again after the active period ends.

LES MILLS retains account details and usage data per its privacy and terms; contact support for data removal requests.

Will I get a refund?

Trial period and timing

New LES MILLS+ subscriptions typically include a free 14‑day trial. Cancel at least 24 hours before the trial ends to avoid being charged.

If you cancel properly during the trial you should not be billed when the trial ends.

Refund policy after purchase

LES MILLS+ does not offer refunds or pro‑rata refunds for paid subscriptions after the trial or once a paid term has started.

Exceptions are rare and handled case by case; refunds for clear LES MILLS fault may be returned to the original payment method and processed within up to two billing cycles in some regions.

Source: LES MILLS support: Payments and refunds.

Les Mills plans and pricing

Pricing summary

Below are the common LES MILLS+ plans and India price points shown in the app store listings.

Promotional trials or partner discounts may also be available; check offers before subscribing.

Your consumer rights in India

Cooling‑off period

Indian consumer protection provides a 14‑day cooling‑off period for certain digital purchases, allowing cancellation and refund where access is not fully used.

This statutory right may conflict with LES MILLS’ stated “no refunds” policy; you can raise a dispute if you believe statutory rights apply.

Third‑party platform rules

If you subscribed via Apple, Google Play, or a reseller your rights and refund options may also depend on those platforms’ policies.

For billing errors or unauthorized charges contact LES MILLS support immediately and your bank or platform provider to dispute the charge.

Customer experiences

Positive feedback

Many users praise LES MILLS programming (BODYPUMP, BODYCOMBAT, etc.) and report long‑term fitness gains and motivation from structured classes.

Community testimonials highlight consistent programming and improved fitness routines for dedicated users.

Negative feedback

Users report app usability problems such as poor navigation, search issues and occasional crashes during workouts.

There are also complaints about instructor‑led classes being altered in some gyms and occasional backend technical problems. See community posts for examples: user testimonial, long‑term user view.

Documentation checklist

Essential items to have

• Account email and username used for LES MILLS+.
• Order receipt or confirmation email showing subscription date and plan.
• Payment method details (last four digits of card, transaction ID).
• Platform where you subscribed (Website, Apple App Store, Google Play, or gym/reseller).

Helpful extras

• Screenshot of the subscription page or active subscription entry in the app/store.
• Any correspondence with LES MILLS or your gym about billing or cancellations.
• Bank statement entry showing the charge (for disputes).

Common mistakes

Canceling in the wrong place

Many users attempt to cancel on the website when the subscription was bought through Apple or Google Play, which will not stop billing.

Always check the original purchase platform and cancel there to avoid continued charges.

Missing timing and trial rules

Failing to cancel at least 24 hours before the trial ends can result in an unexpected charge.

Also, some expect pro‑rata refunds after cancellation; LES MILLS does not provide these for paid terms.

Comparative recap

Quick method comparison

The table below compares cancellation routes, who handles refunds, and access after cancelling to help you choose the right path quickly.

After cancelling

Follow‑up actions

Keep a copy of any cancellation confirmation email or screenshot for your records.

If you notice further charges after cancellation, contact LES MILLS support immediately and your payment provider to dispute the charge.

Useful support links

• LES MILLS support: How do I cancel my subscription?
• LES MILLS support: Payments and refunds
• LES MILLS support: Google Play cancellation

Address

Registered office (India)

Les Mills India LLP, 81/1, Third Floor Adchini, Aurobindo Marg, South Delhi, New Delhi 110017, India.

Notes about postal cancellations

No separate postal cancellation address was found in LES MILLS public help pages; use the online account or contact your reseller/gym for cancellations.