Cancellation Rise: Easy Method

What is Rise

Overview

Rise is a subscription-based fitness platform offering personalised workout plans, nutrition coaching, and live virtual classes.

Users access programmes and coaching through mobile apps and a web membership system tied to platform-managed subscriptions.

Where subscriptions are managed

Subscriptions may be managed through the Rise app, the Google Play Store, Apple App Store, or directly on Rise’s website depending on how you purchased.

How you cancel and who handles refunds depends on the purchase platform (Google Play, Apple, or Rise website).

How to cancel Rise

Cancel via Google Play (Android)

• Open the RISE app → Profile → Subscription → Cancel Subscription Renewal.
• Or open the Google Play Store app → Menu → Subscriptions → select Rise → Cancel.
• Note: deleting the Rise app does NOT stop billing; you must cancel the subscription itself.

Cancel via App Store (iOS)

• Open your Apple device Settings → tap your name → Subscriptions → select Rise → Cancel Subscription.
• Apple manages App Store subscriptions; you must cancel through Apple’s subscription settings on your device.

Cancel via Rise website / web membership

• Sign in on Rise’s site → Membership → Subscription → Cancel Subscription Renewal.
• Cancellations made on the website follow Rise’s web subscription flow and stop auto‑renewal at period end.

What happens when you cancel

Access after cancellation

When you cancel, your subscription typically remains active until the end of the current paid billing period.

You retain access to paid features for the remainder of that period unless otherwise specified by the purchase platform.

Billing and renewal

Cancelling stops automatic renewal at the next billing date; it does not immediately remove access or reverse charges already processed.

If you bought via Google Play or Apple, future renewals stop but the platform continues to handle billing records and receipts.

Data and account

Cancellation usually does not delete your account or personal data; you may need to request account deletion separately through Rise support if desired.

Keep a copy of any confirmation or cancellation receipt for your records.

Will I get a refund?

General refund policy

Rise does not provide automatic or pro‑rata refunds once a paid subscription charge has processed.

No refunds are provided for unused time within a billing period as a default policy.

Free trial and timing

• Free trial length: 7 days. Cancel within the trial period (before day 7) to avoid being charged.
• If a trial converts to a paid subscription because it was not cancelled in time, the standard no‑refund rule typically applies.

How to request a refund

• App Store purchases: request a refund from Apple (use Apple’s report-a-problem process via your Apple account).
• Google Play purchases: request a refund using the Google Play refund process through your Google account.
• Website purchases: submit a refund request to Rise via their support/Submit a request form; see Rise help for details: How to request a refund.

Rise plans and pricing

Pricing overview

No public, verified pricing details were available in the provided sources for India at the time of this guide.

If you need exact pricing, billing cycle details, or local offers, contact Rise support or check the app store listing for your region.

Contact for exact pricing

Your consumer rights in India

Key consumer entitlements

As an Indian consumer you have the right to transparent terms, clear billing, and to seek redress for unfair practices.

Cancellation terms and refund promises given at purchase should be honoured; keep receipts and transaction records to support any claim.

Dispute and escalation options

• If a platform (Apple/Google) or Rise does not resolve your refund or billing dispute, you can contact your payment provider or bank to dispute unauthorized charges.
• You may also file a complaint with consumer protection authorities or consumer courts in India if you believe there is a deficiency of service or unfair practice.

Practical tips for India-based customers

Always check which platform handled your purchase (App Store, Google Play, or Rise website) before requesting a refund or cancellation.

Follow platform-specific refund routes; platform operators (Apple/Google) generally control App Store refunds.

Customer experiences

Positive feedback

Some reviews highlight a supportive team environment and good learning opportunities for employees or interns in certain locations.

Overall platform experience is described as solid by some reviewers in the education/fitness sector.

Negative feedback

Other reviews raise serious employment-related concerns such as delayed salaries and management responsiveness in specific regional offices.

Some review sites indicate mixed scores on job satisfaction, salary and job security metrics for parts of the organisation.

Sources and balance

For employee experience context, see user reviews on Glassdoor and AmbitionBox; individual experiences vary by role and location.

Review summaries can change over time; check recent entries for the latest impressions: Glassdoor reviews.

Documentation checklist

Before contacting support

• Account email and username used with Rise.
• Order ID or transaction ID from your app store receipt or Rise confirmation email.
• Date of purchase and the last charged date.

Evidence to include with a refund request

• Screenshots of the subscription page showing active/renewal status.
• Billing statements or payment provider screenshots showing the charge.
• Any cancellation confirmation or in‑app screenshots showing you cancelled (if available).

Common mistakes

Assuming deleting the app cancels billing

Many users delete the Rise app and assume billing will stop. Deleting the app does NOT cancel subscriptions.

Always cancel the subscription in the app, app store, or website subscription settings to stop renewals.

Contacting the wrong support channel

Users sometimes ask Rise for refunds when purchases were handled by Apple or Google; those platforms control App Store/Play refunds.

Check the original purchase receipt to determine whether to contact Apple, Google, or Rise support before filing a request.

Missing proof at time of request

Failing to save receipts, transaction IDs, or screenshots can delay refund or dispute resolution.

Collect and attach documentation before submitting requests to reduce processing time.

Comparative recap

At-a-glance comparison

Takeaway

Always cancel via the platform that processed your payment to stop auto‑renewal and to follow the correct refund process.

Keep confirmation evidence and check billing statements after cancellation to ensure renewals have stopped.

After cancelling

What to check immediately

• Save any cancellation confirmation or email from Rise or the app store.
• Monitor your card or bank statement for the next billing date to confirm no further charges.

Helpful links and next steps

For Rise refund procedures on web purchases, see Rise’s help article: How to request a refund.

For a third‑party summary of cancellation steps and policies, see: Cancel Rise (summary).

Address

Registered address

6499 University Ave NE, Suite 200, Fridley, MN 55432, USA.

Notes

Multiple organisations named Rise exist globally; the address above corresponds to one corporate location and may not reflect local offices.

For account or billing assistance specific to your purchase region, use the support channel tied to your app store or the Rise help centre link provided above.