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Cancellation service #1 in India
Skinnyfit is a subscription-based wellness brand that offers supplements, teas, and an app-based program with workout and nutrition content.
Products are sold as one-time purchases and subscription/trial offers; subscriptions can bill recurringly unless cancelled.
Offerings include collagen powders, probiotics, detox teas and app subscriptions for coaching and tracking.
Prices and subscription terms vary by product and by how you subscribed (website, Apple, Google Play).
Cancellation typically prevents future recurring charges but may not immediately remove access to digital content until the current paid period ends.
Keep copies of access confirmations, screenshots of account status, and any end-of-service date shown.
After cancelling, verify that no new charges occur on your card or app store account for at least one full billing cycle.
If you see charges after cancellation, contact SkinnyFit and your bank/credit card provider promptly to dispute them.
Account data (order history, profile) often remains in your SkinnyFit account unless you request deletion.
Ask SkinnyFit for confirmation of account closure or data deletion if you want records removed.
SkinnyFit generally does not issue refunds for subscription charges; cancelling stops future billing but usually does not reverse past charges.
Always request written confirmation if SkinnyFit agrees to any refund or reversal.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Super Youth Collagen (Multi-Collagen, ~28 servings) | ₹9,230 | One-time purchase (per tub) | Multi-collagen peptides, probiotics, ACV, hyaluronic acid, Vitamin C |
| GLP-1 Natural Probiotic Supplement (30 servings) | ₹7,364 | One-time purchase (per bottle) | Supports weight goals, cravings & digestion |
| Detox Weight Loss Tea (28 servings) | ₹7,473 | One-time purchase (per box) | Laxative-free weight support tea, energy & immune support |
| App-based monthly subscription (reported by users) | ₹99/month (user-reported) | Monthly | App trial/subscription pricing reported by users; limited details |
| App-based annual subscription (reported by users) | ₹6,800/year (user-reported) | Annual | Reported user pricing; may reflect promotions or temporary offers |
INR prices are taken from verified listings and user reports; app subscription prices were reported by users and may vary.
For official and current pricing, check your SkinnyFit account or the product page and save screenshots of checkout prices.
Under India's Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, sellers must display clear return and refund policies.
Consumers have rights to return defective, damaged, or mis-described goods and to seek refund or replacement within applicable cooling-off periods.
If a seller fails to honor terms, consumers can file complaints with Consumer Forums or pursue other dispute resolution options.
See a summary of Indian return/refund enforceability here: Law4u - returns and refunds under Indian law.
Some reviewers report fast delivery and product satisfaction, and some continue subscriptions due to perceived benefits.
Positive experiences often highlight useful product results and smooth one-time purchases.
Recent customer reviews and summaries are available on public review pages; see Trustpilot for user reports and patterns.
Reference: SkinnyFit reviews on Trustpilot.
Keep digital copies in a dated folder and back them up. Time-stamped screenshots and saved emails are especially useful for disputes.
Note the dates and times of all calls and chats and the names of any representatives you spoke with.
Many customers cancel via email but forget to cancel the app-store subscription; the recurring charge will continue unless cancelled where it was billed.
Always check whether your charge came from Apple, Google Play, or SkinnyFit web and cancel in that platform.
Not saving a written cancellation confirmation is a common error; without it, proving cancellation is harder if charges continue.
Always request and keep an email or screenshot showing the cancellation date and any reference number.
Users often assume the shipping fee is refundable on trial offers; in many cases shipping is non-refundable and trials convert to paid plans if not cancelled on time.
Read trial terms carefully and cancel within the trial window if you do not want the full subscription.
| Method | Ease | Refund likelihood | Recommended action |
|---|---|---|---|
| Apple App Store | Medium - cancel in Settings | Low - refunds uncommon; contact SkinnyFit for exceptions | Cancel in Apple ID → Subscriptions, then email SkinnyFit for confirmation |
| Google Play | Medium - cancel in Play Store | Low - refunds uncommon; contact SkinnyFit for exceptions | Cancel in Play Store → Subscriptions, then email SkinnyFit for confirmation |
| SkinnyFit website | Easy - Manage My Subscription | Low to medium - returns may allow exceptions | Use Manage My Subscription, save confirmation, and follow return/RMA instructions if seeking refund |
| Email/Phone/Chat | Varies - potential delays | Low - depends on customer service response and returns | Use for confirmation only after cancelling via billing source; insist on written confirmation |
If you subscribed through Apple or Google, cancel on that app store first to stop billing at the platform level.
If you subscribed on the website, use "Manage My Subscription" and follow up with email/phone for confirmation.
Watch your bank or card statement for at least one billing cycle to ensure no new charges appear after cancellation.
If you are charged after cancellation, contact SkinnyFit and your card issuer immediately to dispute the charge.
11551 E. 45th Avenue, Unit C, Denver, CO 80239, USA.
Use this address for returns or formal correspondence where required by the seller's return instructions.
Email: [email protected]
Phone: 1-888-862-1758 (or +1 917-672-8608). Keep records of call times and representative names.
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Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.