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Cancellation service #1 in Singapore
SkinnyFit is a wellness brand that sells supplements, detox teas, gummies and subscription-based fitness and nutrition offers. The company markets products with trial offers and recurring shipment options.
Products are sold as one-time purchases and as recurring subscriptions (auto-delivery). Subscriptions can include trial windows that convert to monthly billing if not cancelled.
Cancellation stops future auto-deliveries and recurring billing after the cancellation is processed. Access to any paid membership content usually continues until the end of the current paid period.
If an order has already been processed for shipment, SkinnyFit’s support documentation states it cannot be cancelled before fulfilment. You may still return the item for a possible refund where allowed.
Your account information typically remains on file unless you request deletion. Keep copies of cancellation confirmations and correspondence for your records.
SkinnyFit does not publish a simple, universal 14‑day cooling-off refund right on its public pages. Refund eligibility depends on the product, trial terms, and whether the item shipped.
Refunds are not guaranteed and are assessed case-by-case.
Prices are listed in USD on product pages. No Singapore-dollar pricing is published in the verified data.
Convert USD to SGD using current exchange rates or contact the brand for Singapore-specific pricing if needed.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Skinny Gummies - One-time purchase (30 servings) | US $53.96 | One-time | Apple Cider Vinegar Gummies, 30 servings |
| Skinny Gummies - Subscribe & Save (20%) | US $47.96/month | monthly | Auto-delivery, cancellable |
| SkinnyFit Detox Tea - One-time purchase | US $63.96 | One-time | Detox tea |
| SkinnyFit Detox Tea - Subscribe & Save (40%) | US $47.97/month | monthly | Auto-delivery, cancellable |
SkinnyFit’s published policies do not explicitly reference Singapore-specific cooling-off periods or rights under the Consumer Protection (Fair Trading) Act.
Singapore consumers may still have protections under local law, but these are not confirmed in SkinnyFit’s public policy statements.
Some customers report positive outcomes such as perceived benefits from collagen products, reduced snacking, or weight loss. These are documented in customer review platforms.
See user feedback compilations such as: Trustpilot reviews.
Many reviewers report unexpected charges, difficulty cancelling, and confusion over trial-to-subscription conversions.
Other common complaints include additional unwanted items on orders and slow customer-service responses, as reflected in public reviews.
Waiting until the billing date or after an order is processed is a frequent mistake.
Always cancel at least 24 - 48 hours before the scheduled shipment to reduce the risk of being charged for the next cycle.
Failing to request and save written confirmation after cancelling can make disputes harder to resolve.
Another common error is cancelling via the app store but not notifying SkinnyFit support, or vice versa; do both when applicable.
The table below summarizes cancellation channels, typical ease, required proof and recommended timing.
| Method | Ease | Proof to keep | Recommended window |
|---|---|---|---|
| Website (Manage My Subscription) | High if available | Cancellation confirmation screenshot | 24 - 48 hours before billing |
| Email ([email protected]) | Medium - depends on response time | Sent email and reply from support | 24 - 48 hours before billing |
| Phone | Medium - immediate response possible | Rep name, time, confirmation number | 24 - 48 hours before billing |
| Apple App Store (iOS) | Medium - manage via Apple subscriptions | Apple subscription cancellation screenshot; notify SkinnyFit | 24 - 48 hours before billing |
| Google Play (Android) | Medium - manage via Play Store | Play Store cancellation screenshot; notify SkinnyFit | 24 - 48 hours before billing |
Expect a written confirmation (email or account notice) showing the subscription has been cancelled. Keep that confirmation for at least 6 - 12 months.
Use the standard Singapore address format: recipient name, block number, street name, unit number (if any), building name (if any), and 6‑digit postal code, city 'Singapore'.
Singapore Post Limited
10 Eunos Road 8 #01-38 Singapore Post Centre
Singapore 408600
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Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.