Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel AGENCY SKINCARE
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Agency Skincare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Agency Skincare: Easy Method
What is Agency Skincare
Overview
Agency Skincare is a subscription-based service that delivers personalized skincare products and prescription formulas tailored to individual needs.
The service combines an online intake, provider review, and recurring shipments of custom and over-the-counter products.
How it operates
Customers complete an online questionnaire and receive products on a scheduled subscription cadence.
Billing and shipment scheduling are managed through the user account and an automated refill system.
How to cancel Agency Skincare
Cancel via website (recommended)
- Sign in to your user account at the Agency website (your account area on withagency.com).
- Go to the "Payment Information" or similar section in your account settings.
- Follow the on-screen option to cancel or pause your subscription; confirm the cancellation when prompted.
Prescription, automatic refills and timing
- For automatic refills or individual prescription cancellations, contact your medical provider or support at the address provided by Agency (listed in account communications as [email protected]).
- Cancel at least 2 business days before your next scheduled shipment to avoid being charged for that shipment; cancellations after that cutoff generally take effect the following month.
What happens when you cancel
Billing and access
Cancellations processed via the site are typically completed within up to 2 business days.
You normally retain access to products and services until the end of the current billing/shipment period already paid for.
Account and data
Your account remains available for login unless you request deletion; order history and prescription notes are typically retained per the provider's policies.
If you want data removed, request account deletion explicitly via support and keep copies of confirmation messages.
Will I get a refund?
Official policy
Agency’s publicly available Terms of Service do not state a clear, standard refund policy such as an automatic 14-day refund right or a blanket no-refund clause.
Because the Terms are not explicit, refunds are not guaranteed by a stated policy.
How refunds are handled in practice
- Customer reports show refunds are not automatic; some reviewers reported being denied refunds even after adverse skin reactions.
- Company responses in some cases offered partial credits or email-based assistance, indicating refunds or credits are handled case-by-case.
Agency Skincare plans and pricing
Estimated plans and monthly pricing (INR)
| Plan | Price (approx.) | Period |
|---|---|---|
| Future Formula (Rx) | ≈ ₹3,320/month | monthly |
| Dark Spot Formula (Rx) | ≈ ₹2,905/month | monthly |
| Eye Formula (Rx) | ≈ ₹3,154/month | monthly |
| SilkScreen | ≈ ₹1,494/month | monthly |
| Cloud Care Duo | ≈ ₹1,162/month | monthly |
Pricing notes
INR amounts are rough conversions from USD (approx. $1 = ₹83) and represent estimated monthly equivalents based on publicly available USD figures.
Agency does not publish official INR pricing for India; final charges may vary due to exchange rates, taxes, or platform billing.
Your consumer rights in India
Jurisdiction and applicability
Agency’s Terms are US-centric and indicate services are directed at U.S. residents; availability and legal protections may differ for customers in India.
Because the service targets the U.S., some contract terms may not explicitly reference Indian consumer law.
Statutory rights and remedies
Indian consumers generally have rights under local consumer protection laws for unfair trade practices and defective products; these rights must be asserted locally.
If you are billed incorrectly or receive defective goods, contact your bank/card issuer for dispute or chargeback options while preserving documentation.
Customer experiences
Positive feedback
- Some users report visible improvements in skin texture, fine lines, and redness and praise personalized provider communication and support.
- Several reviewers note responsive customer service and helpful provider interactions in specific cases.
Negative feedback
- Common complaints include subscription shipments continuing after cancellation requests and difficulty pausing or skipping deliveries.
- Other issues cited include product packaging problems, formulation concerns, perceived over-prescribing, and high cost.
See independent review collections for a range of experiences: TrustIndex reviews, Trustpilot reviews, and a service overview at Innerbody.
Documentation checklist
Before contacting support
- Account email and username used to sign up.
- Order number(s) and scheduled shipment dates you want to cancel.
- Screenshots of your subscription page showing billing/next shipment date.
If disputing a charge or seeking refund
- Copies of all messages with support and provider responses (dates and times).
- Photos of product issues or adverse reactions and, if applicable, a medical note.
- Bank or card statements showing the charge in question for dispute with your payment provider.
Common mistakes
Timing errors
Waiting until the day of the scheduled shipment to cancel is a common mistake; cancellations often need to be made at least 2 business days before the next shipment.
If you cancel after the cutoff, you may still be charged for the upcoming shipment and the cancellation will apply to the following cycle.
Communication errors
Relying on a single message or assuming chatbots automatically stop billing can lead to continued charges; always confirm cancellation and retain confirmation screenshots or emails.
Not providing order numbers, dates, or account details when contacting support slows resolution and weakens charge disputes with your bank.
Comparative recap
Quick summary table
| Aspect | How Agency handles it | Practical expectation |
|---|---|---|
| Cancellation method | Via user account (Payment Information) or provider/support | Site cancellation generally works; confirm and save confirmation |
| Refund likelihood | No explicit, guaranteed refund policy in Terms | Refunds/credits are decided case-by-case; not guaranteed |
| Billing cutoff | Must cancel ≥2 business days before next shipment | Cancellations after cutoff usually take effect next month |
When to escalate
If you continue to be billed after confirmed cancellation, escalate to your bank/card issuer for a dispute and keep all supporting documentation.
Use step-by-step records of attempts to cancel and any confirmation messages when filing a dispute.
After cancelling
Follow-up steps
- Save any cancellation confirmation emails or screenshots immediately.
- Monitor your bank/card statements for charges in the next billing cycle and be ready to dispute if incorrect.
- If you received a prescription or medical advice, consult your local healthcare provider for alternatives.
Helpful links and further reading
- Independent customer reviews and experiences: TrustIndex: withagency.com reviews
- Broader review collection and user reports: Trustpilot: withagency.com reviews
- Independent service overview and critique: Innerbody: Agency Skincare reviews
Address
Company address
5717 Pacific Center Blvd Ste 200, San Diego, CA 92121-4250, USA.
Notes about contacting
Address and terms reference U.S. jurisdiction; if you are contacting from India, include clear account details and consider copying your bank/card issuer when disputing charges.
Keep all records of communication for any escalation or consumer complaints you may need to file locally.