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Cancellation Astral Coach: Easy Method
What is Astral Coach
Overview
Astral Coach is a subscription-based app that offers personalized wellness guidance using astrology and mindfulness tools. It delivers tailored coaching sessions, meditations, and insights through a premium subscription model.
How it is delivered
Services are provided via the Astral Coach mobile app and the website, with premium features unlocked for paying subscribers. Subscriptions renew automatically unless cancelled at the transaction destination.
How to cancel Astral Coach
Cancel via Website (Web)
- Log into the website where you purchased the subscription (the transaction destination).
- Go to your account or subscription settings and select the option to cancel renewal or unsubscribe.
- Confirm cancellation and retain any confirmation message or screenshot for your records.
- Note: Deleting the app or emails does NOT cancel your subscription; you must cancel at the purchase destination.
Cancel on iOS (App Store)
- If you subscribed through Apple, open the Apple App Store and manage subscriptions from your Apple ID settings.
- Cancel at least 24 hours before the renewal date (especially during trials) to avoid being charged for the next period.
- Apple handles billing for App Store subscriptions; Astral Coach cannot cancel iOS subscriptions for you.
Cancel via Support
- You may also request cancellation by contacting Astral Coach support through the website's support/contact channels.
- Include your account details, transaction ID, and a clear cancellation request when contacting support.
- Refer to the official terms or purchase/cancellation policy for more details: Astral Coach Terms.
What happens when you cancel
Access after cancellation
After you cancel, you retain access to premium features until the end of your current paid period. Cancellation prevents future renewals but does not immediately remove access during the paid term.
Renewal and billing
Once cancelled, the subscription will not auto-renew at the next billing date provided the cancellation was made at the correct transaction destination.
Account and data
Your account and stored data typically remain intact after cancellation unless you request deletion. Check account settings or support for data removal options.
Will I get a refund?
Web subscriptions (general policy)
Payments for web subscriptions are generally non-refundable and non-transferable, except at Astral Coach’s sole discretion or where local law mandates otherwise.
Unsubscribe and refunds
- No refund is issued upon unsubscribing before the next billing cycle as a general rule.
- Refunds may be granted only at Astral Coach’s discretion; there is no guaranteed 14-day cooling-off refund unless required by applicable law.
App Store / trial refunds
- If you subscribed via Apple and cancel during a trial or at least 24 hours before renewal, you should not be charged for the upcoming period.
- For billing disputes or refunds on iOS purchases, contact Apple Support; Apple controls App Store charges.
For the company’s full purchase and refund terms see the official policy: Purchase, Cancellation & Refund Policy.
Astral Coach plans and pricing
Available plans
The following pricing is taken from the app listing for the India region and reflects current published prices.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | ₹299 | Monthly | Access to app’s premium features on a monthly recurring basis |
| Quarterly Subscription | ₹999 | Quarterly | Premium access for 3 months |
| Annual Subscription | ₹2,150 | Annual | Premium access for 12 months |
| AstroProfile One-Time Purchase | ₹699 | One-Time | Unlock AstroProfile feature permanently |
Your consumer rights in India
Cooling-off and statutory rights
Astral Coach’s published terms do not explicitly offer a 14-day cooling-off or free-look refund as a standard policy. Consumers should not assume an automatic 14-day right exists unless local law requires it.
Discretionary refunds and local law
Refunds may be issued at the company’s discretion. If Indian consumer protection law or payment network rules provide specific refund rights, those may apply.
How to pursue rights
- Keep receipts, transaction IDs, and cancellation confirmations.
- If issues persist, contact your payment provider or raise a dispute with the bank or card issuer under consumer protection rules in India.
Customer experiences
Positive notes
Some users have reported receiving chart deliveries or initial benefits from the service, noting that certain content was delivered as promised.
Negative reports
Multiple reviewers have reported problems cancelling subscriptions, unexpected recurring charges after a small trial charge, and difficulties obtaining refunds.
Support responsiveness
There are complaints of unresponsive support or unsatisfactory refund handling. Keep records of all communications if you need to escalate a dispute.
Documentation checklist
Essential items to collect
- Order or transaction ID shown on the receipt or bank statement.
- Subscription confirmation email or screenshot of active subscription settings.
- Cancellation confirmation or screenshot showing the cancellation action.
- Any correspondence with support (emails, chat transcripts) and timestamps.
Using documentation effectively
- Provide clear copies when contacting support or your payment provider.
- Note billing dates and amounts to show patterns of unwanted charges.
Common mistakes
Assuming deleting the app cancels subscription
Deleting the Astral Coach app does not stop billing. Cancellation must be done at the purchase destination (website or App Store).
Not cancelling early enough
Waiting until the day of renewal can result in being charged for the next period. For App Store subscriptions, cancel at least 24 hours before renewal.
Not saving confirmation or proof
Failing to keep screenshots or confirmation emails makes disputes harder to resolve. Always capture cancellation confirmations and transaction records.
Comparative recap
At-a-glance comparison
What to expect
| Aspect | Website (Web) | App Store (iOS) | Support |
|---|---|---|---|
| How to cancel | Cancel in account/subscription settings on the website | Cancel via Apple ID > Subscriptions in the App Store | Request cancellation via website support/contact form |
| Refund likelihood | Generally non-refundable; discretionary only | No charge if cancelled before renewal/trial per Apple rules | May help but not guaranteed to secure refunds |
| Ease of cancellation | Should be direct but user reports indicate occasional issues | Controlled by Apple; typically straightforward in iOS settings | Varies; some users report slow or unhelpful responses |
| Recommended first step | Cancel at the website where you purchased | Cancel in the Apple App Store > Subscriptions | Submit documentation and keep records if problems occur |
After cancelling
Check for confirmation
After cancelling, save any confirmation message or screenshot confirming cancellation and the date your access will end.
Monitor charges
Watch your bank or card statements for any unexpected charges after cancellation and report them promptly to your payment provider if they continue.
Helpful links
Address
Registered address
Great Portland Street 85, W1W 7LT, London, United Kingdom
Contact note
Use the website support channels or terms page for official contact details and support instructions rather than relying on third-party contact information.
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Written by Riya Malhotra
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Astral Coach subscription via the website, log into the site where you purchased the subscription, navigate to your account or subscription settings, select the option to cancel, and confirm the cancellation. Remember to keep a confirmation message for your records.
If you subscribed through the App Store, open the Apple App Store, go to your Apple ID settings, and manage subscriptions to cancel. Ensure you cancel at least 24 hours before the renewal date to avoid charges.
After cancellation, you will retain access to premium features until the end of your current paid period. Cancellation prevents future renewals but does not remove access immediately.
Generally, payments for web subscriptions are non-refundable unless at Astral Coach’s discretion. If you cancel before the next billing cycle, no refund is typically issued.
Yes, you can request cancellation assistance by contacting Astral Coach support through their website. Include your account details and a clear cancellation request, and keep proof of your communication.