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Cancellation service #1 in Singapore
Astral Coach is a subscription-based digital wellness service offering astral guidance, natal chart analysis and personalized predictions via its website.
Access and billing are managed online through accounts on the Astral Coach site.
The service runs on a paid subscription model with a short trial and a recurring monthly plan listed in USD on the official site.
Terms and user obligations are published on Astral Coach’s site and terms pages.
Cancellation takes effect at the end of the current paid period; you retain access until that date.
Deleting the app or support emails alone does not stop billing; you must cancel via the account management flow.
Auto-renewal stops for future billing cycles once cancellation is processed, but past charges remain unless a refund is issued.
Account data and content access policies are governed by Astral Coach’s terms of use; review their terms for details: Terms of Use.
Astral Coach states that refunds are not provided after a subscription charge; refunds are only given at Astral Coach’s sole discretion or where law requires otherwise.
This policy is published on their site and reflected in reported guidance from support channels.
Prices are quoted in USD on the official site and can vary by region. Conversions to SGD are approximate.
Below table shows the pricing data published in verified sources.
| Plan | Price | Period | Features |
|---|---|---|---|
| Trial | US$0.50 (approx S$0.68) | 7-day trial | Natal chart analysis trial |
| Monthly Subscription | US$9.90 (approx S$13.50) | Monthly | Regular astral counseling, custom predictions, important days content |
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices and misrepresentation.
However, digital subscription services may be limited from refunds if terms clearly state "no refunds," unless there is demonstrable unfair trading or false claims.
There is very little notable positive feedback publicly available; most reported comments are complaints, and few positive reviews were found on mainstream review channels.
Positive mentions typically note access to natal chart insights during the trial period.
Many users report difficulty cancelling and recurring unexpected charges after initial low trial amounts.
Numerous complaints mention unresponsive or unhelpful support and needing multiple attempts or external reviews to complete cancellation.
Simply deleting the app or subscription emails does not stop recurring billing. Cancellation must be done through Manage Subscriptions in your account.
Users who remove the app but do not cancel have reported continued charges.
Attempting cancellation from an email that is not tied to the subscription can fail; always use the account email on file.
Failing to save a cancellation confirmation can make disputes harder to prove later.
| Plan | Price | Period | Key notes |
|---|---|---|---|
| Trial | US$0.50 | 7-day trial | Low-cost trial; watch for auto-enrolment into monthly plan |
| Monthly Subscription | US$9.90 | Monthly | Recurring billing; refunds unlikely except at company discretion |
Save any cancellation confirmation you receive and monitor your bank statement for subsequent charges.
If you are charged after cancellation, contact support immediately with your evidence.
Official account management and support are on Astral Coach’s site: astralcoach.com/en.
See the service terms for policy details: Astral Coach Terms of Use.
Astral Coach does not publicly list a postal business address on the verified site pages used for this guide.
For official contact, use the site’s support/contact form as the primary channel.
Visit the official site to log in and access Manage Subscriptions or the Help/Contact form: Astral Coach website.
Refer to the published terms for policies and support procedures: Terms of Use.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.