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Cancel GEOLOGIE
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Geologie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Geologie: Easy Method
What is Geologie
Overview
Geologie is a personalized skincare company that creates tailored routines and sells products via one-time purchases and subscription options. It uses customer-provided data to recommend a small set of products for daily use.
How the service is commonly delivered
Customers sign up on the Geologie website, answer a brief skin assessment, and receive product recommendations. Orders may be processed as one-time purchases or as part of a recurring subscription, depending on the offer chosen at checkout.
How to cancel Geologie
Online cancellation (recommended)
- Sign in to your Geologie account on the website.
- Go to account settings or subscription management to find the active subscription.
- Follow the on-screen prompts to cancel the subscription; confirm when asked so the change is saved.
Email cancellation (alternative)
- Email Geologie customer support at help@geologie.com and request subscription cancellation.
- Include your account email, order number (if available), and a clear statement requesting that recurring charges be stopped.
- Keep a copy of the sent email and any reply as proof of the cancellation request.
What happens when you cancel
Billing and renewals
When you cancel, your subscription will not renew after the current billing period ends. Cancelling does not guarantee a refund for the current period.
Orders already in fulfillment
Orders that have already begun processing or are in fulfillment cannot be stopped by cancelling the subscription. Shipping will proceed for those orders.
Will I get a refund?
General refund policy
Geologie generally does not accept returns or offer refunds once an order has been processed. This is the company’s stated policy for direct purchases.
Exceptions and required evidence
- Refunds or replacements are considered only for defective, damaged, incorrect, or non-delivered items.
- Such issues must be reported within 7 - 10 days of delivery and should include clear photo evidence when requested.
- Apparel that is materially flawed may be eligible for return or refund if you can provide supporting proof.
- If you cancel during Geologie’s 14-day trial, the company reserves the right to retroactively charge full price for the trial set under its terms and conditions.
For the company’s official return and refund details, see Geologie’s return policy: Geologie return policy.
For trial and terms specifics, see Geologie’s terms: Geologie terms and conditions.
Geologie plans and pricing
Published product prices (INR)
Below are representative one-time product prices found from Indian import/resale listings. These reflect one-off purchases and do not show INR subscription pricing from Geologie directly.
Table of sample prices
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Geologie 5-Piece Skincare Set (1-Month Simple & Effective Routine) | ₹5,831 | One-time / 1-Month Supply | Face Wash, Night Cream, Moisturizer, Eye Cream & Serum |
| Geologie Clear Skin Face Cream (SPF15 daily moisturizer, 60 ml) | ₹2,316 | One-time | Azelaic Acid, Niacinamide & Hyaluronic Acid, SPF 15 |
| Geologie Deluxe Skincare Set (Imported, standard size bundle) | ₹18,039 | One-time | 6-piece skincare bundle for a complete routine |
| Geologie Anti-Aging Eye Cream (10 ml, 90-Day Supply) | ₹9,609 | One-time / 90-Day Supply | Retinol, Hyaluronic Acid and Peptides |
Your consumer rights in India
Legal context
There is no explicit Indian statutory right that mirrors the EU/UK 14-day cancellation-for-refund rule for online purchases. Geologie’s 14-day trial is a company policy, not an Indian legal requirement.
Platform purchases and chargebacks
If you purchased through an app store (Apple App Store or Google Play), use the platform’s refund and subscription tools for requests.
For card or bank disputes, consumers can also contact their bank to enquire about chargeback options if unauthorised or fraudulent charges occurred.
Customer experiences
Positive reports
- Many customers report noticeable skin improvements and praise product quality for various skin types.
- Several reviewers commend Geologie’s prompt customer service and resolution of shipping or order issues.
Common complaints
- Numerous reviewers describe unexpected subscription enrollment after trial purchases and difficulty obtaining refunds.
- Users have reported frustration with surprise charges and with cancelling or reversing renewals after processing.
Documentation checklist
What to gather before cancelling
- Account email and login details for the Geologie website.
- Order number(s) for any recent purchases or renewals.
- Copies/screenshots of confirmation emails, billing statements, and subscription terms.
What to gather for refund or dispute
- Photos of defective, damaged, or incorrect items and proof of delivery date.
- Clear timestamped correspondence with Geologie support (emails or chat logs).
- Bank or card statements showing the charge if you plan to file a dispute.
Common mistakes
Assuming trial = no obligation
Many customers assume a trial automatically protects them from charges; Geologie’s trial policy allows the company to charge full price if you cancel during the trial period under certain conditions.
Waiting until order processing to cancel
Cancelling after a renewal begins processing will not stop that shipment. To avoid an unwanted shipment, cancel before the next billing/renewal date or before fulfillment starts.
Comparative recap
At-a-glance comparison
| Feature | Geologie policy | Practical recommendation |
|---|---|---|
| Cancellation method | Cancel via account settings or email help@geologie.com | Cancel online in account settings and keep confirmation; use email as backup |
| Refunds | No general refunds after processing; limited exceptions for defects/damage | Report issues within 7 - 10 days with photos; keep evidence |
| Trial period | 14-day trial exists but company may retroactively charge if cancelled early | Read trial terms carefully; cancel before trial conditions trigger charges |
| Orders in fulfillment | Cannot be cancelled once processing has begun | Cancel before renewal date or before order enters fulfillment |
After cancelling
Verify cancellation
After cancelling, watch for an email confirmation and check your account subscription page to confirm the status is cancelled.
Where to get official policy details
For official terms on trials and cancellation: Geologie terms and conditions.
For official return and refund specifics: Geologie return policy.
Address
Company headquarters
Regimen, Inc. d/b/a Geologie
3462 Mound Road, Joliet, IL 60436, United States
Support contact
Customer support email: help@geologie.com
Use the email above when requesting cancellations or reporting damaged/incorrect items; retain copies of all correspondence.