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Cancellation service #1 in India
Happy Head is a hair restoration and prescription delivery service that provides personalized treatment plans and recurring shipments of prescription products. The service operates subscription billing for ongoing medication supply.
Happy Head offers an India-specific presence (Happy Heads India) with different local policies for cancellations and refunds compared with the global service. Local terms may include store-credit-only rules and short cancellation windows.
If you cancel in time (per the 3-day rule), future subscription shipments and billing should stop. Orders already "Processing" or "Shipped" are not cancellable.
Your account will remain active unless you request account deletion. Your subscription history and prescription/medical records may be retained per company policy.
For global Happy Head prescriptions you may return the most recent prescription bottle within six months of starting treatment for a refund of the purchase price minus shipping/handling, provided the return meets the requirements.
One-time orders may have a 30-day return window where applicable.
No verified public pricing for subscription plans in India was available during the most recent checks.
Contact customer support or your account representative to request current plan and price details.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Request plan details via your account or support |
Under the Consumer Protection Act, 2019, buyers in India have rights to clear disclosure of cancellation and refund terms, fair contract clauses, and effective grievance redressal.
Some reviewers praised attentive and empathetic customer service staff and reported helpful support and positive results from treatment.
Other customers reported difficulties cancelling subscriptions, unexpected auto-renewals, extra or unauthorized charges, and challenges getting refunds or complaint resolutions.
Waiting until the next billing date or after the 3-day cutoff often results in being charged for the next cycle. Cancel at least 3 days before billing.
For India, subscriptions appear to be managed via the website; cancelling in an app store may not stop Happy Head billing. Confirm where your subscription is managed before cancelling.
| Platform | Cancellation window / rules | Refund / credit | Notes |
|---|---|---|---|
| Web / My Account | Cancel ≥3 days before next billing; can postpone billing via Subscriptions tab | Standard returns: 30 days for one-time; prescription: refund of most recent bottle within 6 months (conditions apply) | Orders "Processing" or "Shipped" cannot be canceled |
| Phone or Email (Web) | Call support or email to request cancellation; same processing limits | Same as web policy; returns require original packaging | Cannot stop orders already "Processing" |
| App Store / Google Play (India) | No explicit in-app subscription handling found for India; subscriptions appear website-managed | No India-specific in-app refund policy found | Confirm subscription location in your account |
| Happy Heads India (thehappyheads.in) | Cancellations accepted within 24 hours of order; no cancellations during sales | No refunds; product exchanges within 7 days; store credit valid 6 months | Store-credit-only policy for local site |
Request and keep a written confirmation of cancellation from support, including the cancellation date and any confirmation or reference number.
Sno 9 Plot No 25 Near Bholebhale Satsang Dhayari Narhe Behind Prabhat Press Pune Maharashtra 411041 India
Use your Happy Head account support options or the listed phone and email when contacting support. Keep records of all communications for reference.
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.