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Cancel LUVLY FACE YOGA
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I hereby notify you of my decision to terminate the contract relating to the Luvly Face Yoga service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Luvly Face Yoga: Easy Method
What is Luvly Face Yoga
Service overview
Luvly Face Yoga is a subscription-based app and web service offering guided facial exercises and routines aimed at improving facial tone, relaxation and skin appearance.
The service operates on recurring subscriptions through mobile app stores (Apple, Google) and direct website purchases. Terms and policies are published on the official site.
Where it runs
The app is distributed via the Apple App Store, Google Play and direct subscriptions on the Luvly website.
Official terms of use and help pages that govern cancellations and refunds are available on the Luvly website.
How to cancel Luvly Face Yoga
Cancel via Apple App Store
- Open your Apple Account settings on your iPhone, iPad or via the App Store on Mac.
- Locate subscriptions, find Luvly Face Yoga and choose Cancel Subscription.
- Important: cancel at least 24 hours before the current subscription term ends. Deleting the app does not cancel billing.
- See Luvly's terms for details: Luvly Terms of Use.
Cancel via Google Play
- Open Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions.
- Select Luvly Face Yoga and Cancel. You must cancel at least 24 hours before the term ends.
- Uninstalling or deleting the app does not stop billing; use Google Play subscription settings to cancel.
- Refer to Luvly's published terms: Luvly Terms of Use.
Cancel a web (website) subscription
- Log in to your account on the Luvly website (your "Web Profile").
- Go to the Subscriptions tab and turn off auto‑renewal to stop further billing.
- Alternatively, submit a cancellation request via the website contact form if you cannot access your profile.
- Guidance and terms are available on Luvly's site: Luvly Terms of Use.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of the paid billing period; cancelling mid‑term does not usually grant a pro rata refund.
For app store subscriptions, Apple or Google maintain the billing and access until the period expires.
Account, renewal and data
Auto‑renewal will be turned off for future periods but your account and profile data are normally retained unless you request deletion through the website.
Check Luvly's terms for specifics about data retention and account deletion: Luvly Terms of Use.
Will I get a refund?
General refund policy
Luvly states that payments are final, non‑refundable and non‑transferable except where applicable law or specific terms provide otherwise.
For full policy text see the official terms: Luvly Terms of Use.
Platform and exception details
- App Store / Google Play purchases: refund requests must be made to Apple or Google; Luvly cannot process those refunds.
- Website purchases: refunds may be considered only in limited cases (e.g., required by law or confirmed technical bugs) and are assessed case‑by‑case.
- Special promos: qualifying “Complete the 4‑Week Challenge” website purchases may be eligible for a capped refund (conditions and caps apply).
- For additional guidance on refunds see Luvly’s support article: Request a refund.
Luvly Face Yoga plans and pricing
Price list (as listed)
Below are prices shown on the Indian iOS/App Store listing and related Luvly pricing details where available.
Periods may be unspecified or overlap; confirm the exact billing period at purchase.
| Plan | Price (INR) | Period |
|---|---|---|
| Face gym & yoga | ₹589 | One-time / unspecified |
| Monthly Premium Access | ₹2,299 | Monthly |
| Quarterly Premium Access | ₹2,499 | Quarterly |
| Premium Face Yoga Program | ₹1,999 | Unspecified |
| Premium Face Yoga & Skin Care | ₹4,399 | Unspecified |
| Half-year Premium Access | ₹4,999 | Half‑year |
| Half-year Premium Access (alternate tier) | ₹5,900 | Half‑year |
Verify before purchase
App store listings and the purchase screen show the final price and billing interval before you confirm. Always review that screen.
If uncertain, check Luvly’s official terms for billing details: Luvly Terms of Use.
Your consumer rights in India
Practical guidance for Indian consumers
Indian consumers should keep purchase records and screenshots of terms, trial offers and cancellation attempts; these are key if you need to dispute a charge with your bank or payment provider.
If Luvly’s published policy appears inconsistent with your purchase experience, preserve evidence and contact the provider via the website contact form first.
Next steps and escalation
- Contact your payment provider or bank to dispute unauthorised or recurring charges if platform/vendor resolution fails.
- Consider contacting Indian consumer protection authorities or a local consumer forum for advice if you cannot resolve billing or refund issues directly.
Customer experiences
Positive reports
- Users have reported that the app can help establish a relaxing self‑care routine with clear, easy‑to‑follow instructions.
- Some reviewers mention visible improvements in facial tone and good customer service experiences in isolated cases.
Negative reports
- Many reviewers report difficulties with recurring/unauthorised charges and trouble obtaining refunds or confirming cancellations.
- Common complaints include perceived deceptive trial offers, auto‑billing despite uninstallation or attempted cancellation, and inconsistent support responses.
Documentation checklist
Essential documents to collect
- Order confirmation, receipts or App Store / Google Play purchase records (screenshots or email receipts).
- Billing statements showing the charge(s) you intend to dispute.
- Screenshots of subscription status in your Apple/Google account or Luvly Web Profile.
Supporting evidence for disputes
- Records of cancellation attempts, timestamps and any support correspondence.
- Screenshots of trial terms, promotional conditions (e.g., 4‑Week Challenge requirements) and the app listing at time of purchase.
Common mistakes
Assuming uninstall = cancel
Uninstalling the app does not cancel subscriptions. Many users are billed after uninstalling because the subscription remains active in the app store or web account.
Always cancel via the App Store, Google Play or your Web Profile subscription settings.
Missing the cancellation window
For app store subscriptions you must cancel at least 24 hours before the end of the current term to avoid the next charge; missing this window is a frequent issue.
Align any cancellation to your billing date to prevent unwanted renewals.
Comparative recap
Quick comparison
The table below summarises the main cancellation routes, refund likelihood and notice requirements to help you choose the right path.
| Method | Refund possible | Period | Help link |
|---|---|---|---|
| Apple App Store | Refunds via Apple only; Luvly cannot process App Store refunds | Cancel ≥24 hours before period end | Luvly Terms |
| Google Play | Refunds via Google only; Luvly cannot process Google Play refunds | Cancel ≥24 hours before period end | Luvly Terms |
| Website (Web Profile) | Possible in limited/exceptional cases; assessed case‑by‑case | Depends on terms and billing cycle | Refund guidance |
After cancelling
Monitor billing
Check bank or card statements in the weeks after cancellation to confirm no further renewals are processed.
If you see unexpected charges, gather your documentation and contact your payment provider and Luvly support.
Useful official links
- Luvly Terms of Use: https://luvly.care/terms-of-use
- Refund guidance / support: https://support.luvly.care/hc/en-us/articles/19956296271261-Request-a-refund
Address
Company registered address
1 Finsbury Circus, EC2M 7SH, London, United Kingdom.
Use the website contact form or published support channels for correspondence and support requests.
Where to send correspondence
For subscription and refund queries, submit requests via the Luvly website contact/support flow rather than sending physical mail when possible.
Refer to official terms and support pages for the current contact procedure: Luvly Terms of Use.