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Cancel MDHAIR
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mdhair service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mdhair: Easy Method
What is MDhair
Overview
MDhair is a subscription-based hair health service that provides personalized topical treatments and kits designed to address hair thinning and hair loss. The service assembles and ships customized serum kits on a recurring schedule unless cancelled.
How the service works
Customers typically start with a trial or first kit and, unless they cancel or modify the subscription, MDhair continues to ship subscription kits automatically. Billing and shipping are tied to your subscription schedule in the MDhair system.
How to cancel MDhair
Cancel online via Account Settings
- Sign in to your MDhair account and go to Account Settings or Subscriptions.
- Find the active subscription and select the cancel or manage subscription option.
- Follow the on-screen steps until you receive confirmation that the subscription is cancelled.
Cancel by contacting support
- If you cannot cancel online, contact MDhair support through their Help Center for assistance.
- Make sure to cancel at least 5 business days before the next billing/shipping date to avoid automatic renewal.
- Note: Cancelling or disabling auto-pay in PayPal alone does not cancel your MDhair subscription; cancellation must be completed inside the MDhair system or via MDhair support.
What happens when you cancel
Subscription and access
After a successful cancellation, your subscription will not automatically renew and future shipment billing will stop. You should receive a confirmation email when cancellation is processed.
Orders already billed or shipped
If an order has already been billed and shipped, MDhair cannot stop or cancel that shipment. You may still receive the shipped items and standard return rules will apply where eligible.
Will I get a refund?
General refund rules
- Initial trial or discounted first kits are not eligible for refund or return.
- Subscription kits that ship after a trial are not eligible for refund or return once shipped.
- Only unopened single (“shop”) orders (non-subscription) are eligible for return within 10 days of delivery, at the customer’s cost for return shipping; refunds are processed after proof of return.
Money-Back Guarantee specifics
- For first-time users who started after 28 March 2024, claims can be submitted between 180 and 210 days after starting treatment.
- Claims require photo tracking from day 0 and every 30 days as specified by the guarantee; if approved, refunds are issued within 30 days to the original payment method.
MDhair plans and pricing
Known listing
The company’s official subscription pricing is shown in USD on MDhair’s website and converts via bank without explicit INR values. No official INR‑denominated subscription pricing for India was found.
Sample one-time price (third-party listing)
| Plan | Price (INR) | Period | Notes |
|---|---|---|---|
| Customized Hair Care Serum (1-month supply) | ₹11,204 | One-time purchase | Based on a third-party one-time listing; excludes shipping & customs. Official subscription pricing is listed in USD on MDhair site. |
Your consumer rights in India
Legal protections
- Under the Consumer Protection Act, 2019, consumers can file complaints for unfair trade practices such as misleading advertising or unauthorized charges.
- Non-delivery, defective goods, or refusal to refund may be challenged; remedies include replacement, refund, or compensation.
Digital subscription and payment rules
- Indian regulations and payment guidelines require clear consent for recurring payments and accessible cancellation methods.
- If recurring renewals occur without proper consent or confirmation, you may raise the issue with consumer authorities or your payment provider.
- Complex or restrictive guarantee conditions (for example, strict photo timelines) should be clearly disclosed and may be examinable under consumer protection standards.
Customer experiences
Positive reports
Many customers report reduced hair shedding, improved hair texture and strength, and visible improvement within weeks to months. Several reviewers note prompt customer service responses and well-packaged deliveries.
Negative reports
There are complaints about unexpected recurring charges, difficulty cancelling subscriptions, and delivery issues. Some users report frustration over charges for orders they considered cancelled and mixed responses from customer service.
Documentation checklist
Before contacting support
- Order number(s) and subscription ID.
- Account email and account screenshots showing subscription details or cancellation attempts.
- Bank or card statements showing disputed charges (if applicable).
For Money-Back Guarantee claims
- Photo tracking from day 0 and every 30 days as required by the guarantee.
- Dates of treatment start, shipment confirmations, and any correspondence with MDhair support.
Common mistakes
Relying on PayPal or bank to cancel
Disabling auto-pay in PayPal or blocking the card does not cancel the MDhair subscription in MDhair’s system. Always cancel inside your MDhair account or contact MDhair support directly.
Waiting until it’s too late
Failing to cancel at least 5 business days before the next billing/shipping date can result in a billed and shipped order that cannot be stopped. Check billing dates and act early.
Comparative recap
Policy snapshot
| Feature | MDhair policy | What to do |
|---|---|---|
| Cancellation window | Must cancel at least 5 business days before next billing/shipping | Cancel in Account Settings or contact support early |
| PayPal auto-pay | Disabling PayPal auto-pay does NOT cancel subscription | Cancel within MDhair system or contact MDhair support |
| Refund eligibility | Trial kits and shipped subscription kits: not refundable; unopened shop orders: returnable within 10 days | Keep items unopened for return eligibility; follow return policy procedures |
After cancelling
Immediate actions
- Save the cancellation confirmation email and any support correspondence.
- Monitor your bank or card statements for any unexpected charges after cancellation.
Where to find official help
- Subscription Terms
- Cancellation Help
- Return Policy & Terms
- Money-Back Guarantee
- Customer Reviews (Trustpilot)
Address
Registered office
MDhair Registered Office: 2 Hope Fountain, Camberley, Surrey, GU15 1JF, United Kingdom.
Support note
If you are in India and need escalation advice after following MDhair’s help pages, consider collecting documentation and contacting your payment provider or local consumer protection authorities under the Consumer Protection Act, 2019.