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Cancel MUDWTR
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I hereby notify you of my decision to terminate the contract relating to the Mudwtr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mudwtr: Easy Method
What is Mudwtr
Product overview
Mudwtr is a powdered beverage alternative to coffee made from organic mushrooms, spices and tea ingredients designed to provide focus without typical coffee jitters. It is sold as single purchases and subscription plans from the official Mudwtr website.
Who uses it
People seeking reduced caffeine intake, improved sleep or different functional ingredients commonly try Mudwtr as a daily ritual. Results and taste experiences vary by individual.
How to cancel Mudwtr
Cancel using the website (recommended)
- Log into your Mudwtr account on the web.
- Go to Manage subscription in your account settings.
- Scroll down and click "Cancel Subscription".
- This method applies whether you originally signed up on web or mobile; it prevents renewal after the current billing cycle.
- See Mudwtr help for guidance: Mudwtr Help Center.
Cancel via email or app stores
- You may email support at drink@mudwtr.com to request cancellation; however the web account cancellation is the primary method.
- For app-store subscriptions Mudwtr directs users to manage subscriptions via their account on the web; app stores may not provide a direct Mudwtr cancellation flow.
- Check account status after requesting cancellation to confirm it was processed.
What happens when you cancel
Access and deliveries
Cancelling prevents future automatic renewals but does not typically stop access or product already paid for within the current billing cycle.
You will usually receive products or access already paid for until the end of that paid period.
Account and data
Your Mudwtr account information (order history, profile) generally remains accessible after cancellation unless you request account deletion.
If you want account removal, contact support via your account or the terms/contact channels.
Will I get a refund?
30-day satisfaction guarantee
Mudwtr offers a 30-day money-back guarantee for first-time customers who purchased within the past 30 days. Contact Mudwtr to request a refund within that window.
See Mudwtr's return policy for details: Return Policy.
Other refund rules and recurring charges
- Refunds for product returns are accepted only for unopened, unworn and undamaged items returned via the authorized process and within 30 days.
- All recurring subscription payments are treated as fully earned when paid; refunds for unused portions of a billing cycle are unlikely under Mudwtr's terms.
- For terms and billing questions see: Terms.
Mudwtr plans and pricing
Available product pricing (India import listings)
The following prices reflect Ubuy India import listings and may change due to shipping, customs or currency fluctuation.
| Plan | Price | Period | Features |
|---|---|---|---|
| MUDWTR Mushroom Matcha Powder (30 servings) | ₹5,939 | Single purchase (30 servings) | Matcha + adaptogenic mushrooms blend |
| MUDWTR Nourish (Vanilla Protein Powder, 15 servings) | ₹8,135 | Single purchase (15 servings) | Vanilla protein powder with adaptogenic mushrooms |
| MUDWTR Plant-Based Coconut Creamer Powder (30 servings) | ₹3,197 | Single purchase (30 servings) | MCT oil non-dairy creamer |
| MUDWTR Original Cacao Alternative (12 servings) | ₹3,146 | Single purchase (12 servings) | Cacao mushroom coffee alternative |
| MUDWTR Coconut Sweetener (30 servings) | ₹3,337 | Single purchase (30 servings) | Organic coconut palm sugar & lucuma sweetener |
| MUDWTR :rest Evening Ritual Starter Kit (30 servings) | ₹10,722 | Single purchase (30 servings) | Caffeine-free herbal/mushroom tea blend |
Pricing notes
These are import marketplace prices and do not include shipping, taxes or customs. Actual costs may vary over time.
For direct purchases and subscription pricing check the official site or your Mudwtr account.
Your consumer rights in India
Cooling-off and returns
Under Indian consumer protection norms, e-commerce buyers commonly have a cooling-off period (typically 7 - 14 days) to return goods unless specifically excluded.
Mudwtr's 30-day satisfaction guarantee is more generous than the typical cooling-off period, but you must follow their return process for a refund.
Subscriptions, cancellations and escalation
- Subscriptions auto-renew unless cancelled; monitor invoices and set reminders to avoid unexpected charges.
- If Mudwtr fails to process a valid cancellation or refund, you may escalate via company grievance channels or file a complaint with consumer forums in India.
- Keep records of requests, confirmations and payment receipts to support any escalation.
Customer experiences
Positive reports
Many customers praise Mudwtr as a coffee alternative that reduces jitters and can improve focus, sleep and gut comfort for some users.
Some users also report benefits such as reduced pain or improved digestion.
Negative reports
Reported negatives include taste complaints (bitter or chalky), residue after mixing, and digestive side effects for some people.
There are also recurring user complaints about confusing cancellation flows, unexpected charges and mixed customer-service experiences.
Documentation checklist
What to have before you cancel
- Account email and password (or ability to access your Mudwtr account).
- Order number(s) or subscription reference from your account or confirmation email.
- Payment receipts or bank/card statements showing the charge date and amount.
If you need a refund or an escalation
- Screenshot of Manage subscription page showing active subscription (useful to confirm cancellation attempt).
- Proof of purchase within 30 days for the satisfaction guarantee.
- Copies of any email correspondence with Mudwtr support.
Common mistakes
Missing the cancellation window
One frequent mistake is waiting until after a renewal; subscriptions must be cancelled before the next billing date to avoid another charge.
Set a calendar reminder a few days before the renewal date to avoid accidental renewals.
Wrong cancellation channel
Users sometimes try to cancel via an app store or assume email alone will cancel the web subscription; the recommended method is via your Mudwtr web account.
If you use email, confirm cancellation in your Mudwtr account and keep the confirmation message.
Comparative recap
Quick comparison
| Method | Ease | Refund likelihood | Period |
|---|---|---|---|
| Web account (Manage subscription) | High - direct and immediate when logged in | Low for unused period; eligible if within 30-day satisfaction window | Per billing cycle |
| Email to drink@mudwtr.com | Medium - requires support response and confirmation | Possible if within return policy or satisfaction guarantee | Per request |
| App Store / Google Play | Low - Mudwtr directs users to web; app-store may not cancel web subscription | Unclear / unlikely unless platform-initiated refund applies | Platform billing period |
Key takeaway
The fastest and clearest method to stop renewals is cancelling in your Mudwtr web account and saving the confirmation.
For refunds rely on Mudwtr's 30-day guarantee for first-time purchases and follow their documented return process.
After cancelling
What to monitor
Keep the cancellation confirmation and monitor your card or bank statement for any unexpected charges the following billing period.
If you see a charge after cancellation, contact support with your cancellation confirmation and transaction details.
Helpful links and contacts
- Mudwtr Help Center: https://mudwtr.com/pages/help-center
- Return policy and refunds: https://mudwtr.com/pages/return-policy
- Terms and contact references: https://mudwtr.com/pages/terms
- Support email: drink@mudwtr.com
Address
Corporate address
800 Hampton Dr, Unit H, Venice, CA 90291, United States
Notes on correspondence
For fastest resolution use your Mudwtr account messages or the support email and include order details and screenshots when possible.